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Posted to user@guacamole.apache.org by Daniel McCarty <da...@whleary.com> on 2022/03/09 13:28:34 UTC
RE: [External] Connect to an AWS instance
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com <ji...@theblockchainacademy.com>
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan<ma...@theblockchainacademy.com>
Certified Scrum Master<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=UBVL-RnI_IDmBqAsJBFw4VZHC3IWmiqQIVeKNYa9Ci8&s=SiEBHYBk9xwRO3BuWGmPim3aJiX3Nzq1ocI8Fvn_v54&e=>
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RE: [External] Connect to an AWS instance
Posted by Daniel McCarty <da...@whleary.com>.
> I had this working a few weeks ago, it is very inexpensive. Guac Bastion looks like costs could run up.
Sorry, didn’t realize that “Guac Bastion” was an actual thing. I just meant that our own guac server is outward-facing.
For us the costs are quite minimal. Just checked and our t3a.small (upgraded from a t3a.micro because it seemed to crash with low memory every 2 weeks) cost us a whopping $3.74 last month. (Might be a partially reserved instance, don’t remember.) Windows instances of course are extra. Our setup services about a dozen users.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com <ji...@theblockchainacademy.com>
Sent: Wednesday, March 9, 2022 9:21 AM
To: user@guacamole.apache.org
Subject: RE: [External] Connect to an AWS instance
Daniel:
Thanks. I have native guacamole running on an AWS Linux instance and a Windows AWS instance. They should be able to communicate.
I had this working a few weeks ago, it is very inexpensive. Guac Bastion looks like costs could run up.
Jim Sullivan<ma...@theblockchainacademy.com>
Certified Scrum Master<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=cck7Ef-4WrIL4vr1J4IgLZRFNsmv0OQxngSt5kbNDS4&s=edUKw0wG3PjT19dmixXMvgH2lsAHCcPwGdG9NZLQ1WM&e=>
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From: Daniel McCarty <da...@whleary.com>>
Sent: Wednesday, March 9, 2022 10:14 AM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: RE: [External] Connect to an AWS instance
We have a similar setup where a bastion guac server facilitates RDP logins to a farm of windows instances. In our case both are in AWS so only the guac server is visible to the outside world. I believe I remember having a similar issue. First thing I would check would be to run some sanity tests on the VPC settings between your guac and windows instances.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com<ma...@whleary.com> | W. whleary.com<http://www.whleary.com>
From: Jim Sullivan <ji...@theblockchainacademy.com>>
Sent: Wednesday, March 9, 2022 7:59 AM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: Re: [External] Connect to an AWS instance
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
On Mar 9, 2022, at 08:28, Daniel McCarty <da...@whleary.com>> wrote:
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com<ma...@whleary.com> | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com<ma...@theblockchainacademy.com> <ji...@theblockchainacademy.com>>
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan<ma...@theblockchainacademy.com>
Certified Scrum Master<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=UBVL-RnI_IDmBqAsJBFw4VZHC3IWmiqQIVeKNYa9Ci8&s=SiEBHYBk9xwRO3BuWGmPim3aJiX3Nzq1ocI8Fvn_v54&e=>
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RE: [External] Connect to an AWS instance
Posted by ji...@theblockchainacademy.com.
Daniel:
Thanks. I have native guacamole running on an AWS Linux instance and a Windows AWS instance. They should be able to communicate.
I had this working a few weeks ago, it is very inexpensive. Guac Bastion looks like costs could run up.
Jim Sullivan <ma...@theblockchainacademy.com>
Certified Scrum Master <http://www.scrumalliance.org/why-scrum>
Certified SAFe 5 Program Consultant <https://www.youracclaim.com/badges/d3d32ce5-9d61-49f3-bda3-d9740579f6d8>
Certified Jira Administrator <https://www.certmetrics.com/atlassian/public/badge.aspx?i=10&t=c&d=2020-08-28&ci=AT00145313>
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Direct: 917-837-5210
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<https://www.linkedin.com/in/jamesjsullivan1122>
From: Daniel McCarty <da...@whleary.com>
Sent: Wednesday, March 9, 2022 10:14 AM
To: user@guacamole.apache.org
Subject: RE: [External] Connect to an AWS instance
We have a similar setup where a bastion guac server facilitates RDP logins to a farm of windows instances. In our case both are in AWS so only the guac server is visible to the outside world. I believe I remember having a similar issue. First thing I would check would be to run some sanity tests on the VPC settings between your guac and windows instances.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com <ma...@whleary.com> | W. <http://www.whleary.com> whleary.com
From: Jim Sullivan <jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> >
Sent: Wednesday, March 9, 2022 7:59 AM
To: user@guacamole.apache.org <ma...@guacamole.apache.org>
Subject: Re: [External] Connect to an AWS instance
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
On Mar 9, 2022, at 08:28, Daniel McCarty <danielm@whleary.com <ma...@whleary.com> > wrote:
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com <ma...@whleary.com> | W. <http://www.whleary.com> whleary.com
From: jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> <jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> >
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org <ma...@guacamole.apache.org>
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan <ma...@theblockchainacademy.com>
Certified Scrum Master <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=UBVL-RnI_IDmBqAsJBFw4VZHC3IWmiqQIVeKNYa9Ci8&s=SiEBHYBk9xwRO3BuWGmPim3aJiX3Nzq1ocI8Fvn_v54&e=>
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RE: [External] Connect to an AWS instance
Posted by Daniel McCarty <da...@whleary.com>.
That’s a start, but it only shows that ICMP is allowed. You also need to check TCP/UDP 3389. I’m probably at the limit of what I can suggest without more knowledge of your cloud setup. If you have an AWS support package I bet they could diagnose things pretty quickly (and see your setup internally). There’s also the “rent an AWS expert” option buried somewhere in the support menus if that helps.
(BTW your ping times seem quite high. For ec2 instances in the same region my experience is <1ms. Is your guac server outside your AWS infra?)
Best regards,
Dan
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com <ji...@theblockchainacademy.com>
Sent: Wednesday, March 9, 2022 9:44 AM
To: user@guacamole.apache.org
Subject: RE: [External] Connect to an AWS instance
The Windows instance can ping the Linux instance running guac.
The Linux instance running guac can ping the target Windows instance.
Jim Sullivan<ma...@theblockchainacademy.com>
Certified Scrum Master<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=nlRn-GRDR3hgDb7iHLuGSl6oarJ6sOD4RV9kLTJ8HAg&s=dEuUsVaZJC3APGU2yy34eRHAZuOnBqvRLmcrtxu0Zn8&e=>
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From: Daniel McCarty <da...@whleary.com>>
Sent: Wednesday, March 9, 2022 10:14 AM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: RE: [External] Connect to an AWS instance
We have a similar setup where a bastion guac server facilitates RDP logins to a farm of windows instances. In our case both are in AWS so only the guac server is visible to the outside world. I believe I remember having a similar issue. First thing I would check would be to run some sanity tests on the VPC settings between your guac and windows instances.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com<ma...@whleary.com> | W. whleary.com<http://www.whleary.com>
From: Jim Sullivan <ji...@theblockchainacademy.com>>
Sent: Wednesday, March 9, 2022 7:59 AM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: Re: [External] Connect to an AWS instance
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
On Mar 9, 2022, at 08:28, Daniel McCarty <da...@whleary.com>> wrote:
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com<ma...@whleary.com> | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com<ma...@theblockchainacademy.com> <ji...@theblockchainacademy.com>>
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan<ma...@theblockchainacademy.com>
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RE: [External] Connect to an AWS instance
Posted by ji...@theblockchainacademy.com.
The Windows instance can ping the Linux instance running guac.
The Linux instance running guac can ping the target Windows instance.
Jim Sullivan <ma...@theblockchainacademy.com>
Certified Scrum Master <http://www.scrumalliance.org/why-scrum>
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Direct: 917-837-5210
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www.theblockchainacademy.com/ <http://www.theblockchainacademy.com/>
AWS Partner <https://aws.amazon.com/>
<https://www.linkedin.com/in/jamesjsullivan1122>
From: Daniel McCarty <da...@whleary.com>
Sent: Wednesday, March 9, 2022 10:14 AM
To: user@guacamole.apache.org
Subject: RE: [External] Connect to an AWS instance
We have a similar setup where a bastion guac server facilitates RDP logins to a farm of windows instances. In our case both are in AWS so only the guac server is visible to the outside world. I believe I remember having a similar issue. First thing I would check would be to run some sanity tests on the VPC settings between your guac and windows instances.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com <ma...@whleary.com> | W. <http://www.whleary.com> whleary.com
From: Jim Sullivan <jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> >
Sent: Wednesday, March 9, 2022 7:59 AM
To: user@guacamole.apache.org <ma...@guacamole.apache.org>
Subject: Re: [External] Connect to an AWS instance
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
On Mar 9, 2022, at 08:28, Daniel McCarty <danielm@whleary.com <ma...@whleary.com> > wrote:
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com <ma...@whleary.com> | W. <http://www.whleary.com> whleary.com
From: jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> <jim.sullivan@theblockchainacademy.com <ma...@theblockchainacademy.com> >
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org <ma...@guacamole.apache.org>
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan <ma...@theblockchainacademy.com>
Certified Scrum Master <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scrumalliance.org_why-2Dscrum&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=UBVL-RnI_IDmBqAsJBFw4VZHC3IWmiqQIVeKNYa9Ci8&s=SiEBHYBk9xwRO3BuWGmPim3aJiX3Nzq1ocI8Fvn_v54&e=>
Certified SAFe 5 Program Consultant <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.youracclaim.com_badges_d3d32ce5-2D9d61-2D49f3-2Dbda3-2Dd9740579f6d8&d=DwMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=KfJK_i8bAAiKEOAyAm9y9vt5kSwc8dkKCDiCjPA9mhw&m=UBVL-RnI_IDmBqAsJBFw4VZHC3IWmiqQIVeKNYa9Ci8&s=8rCchba9EVJPpCpQY4yMACTR-M5N_AKn0e2Xi8NbOgc&e=>
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Direct: 917-837-5210
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RE: [External] Connect to an AWS instance
Posted by Daniel McCarty <da...@whleary.com>.
We have a similar setup where a bastion guac server facilitates RDP logins to a farm of windows instances. In our case both are in AWS so only the guac server is visible to the outside world. I believe I remember having a similar issue. First thing I would check would be to run some sanity tests on the VPC settings between your guac and windows instances.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com | W. whleary.com<http://www.whleary.com>
From: Jim Sullivan <ji...@theblockchainacademy.com>
Sent: Wednesday, March 9, 2022 7:59 AM
To: user@guacamole.apache.org
Subject: Re: [External] Connect to an AWS instance
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
On Mar 9, 2022, at 08:28, Daniel McCarty <da...@whleary.com>> wrote:
Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
Daniel McCarty
Director of Engineering
W. H. Leary Co.
P. +1 708.444.4900
E. danielm@whleary.com<ma...@whleary.com> | W. whleary.com<http://www.whleary.com>
From: jim.sullivan@theblockchainacademy.com<ma...@theblockchainacademy.com> <ji...@theblockchainacademy.com>>
Sent: Tuesday, March 8, 2022 7:22 PM
To: user@guacamole.apache.org<ma...@guacamole.apache.org>
Subject: [External] Connect to an AWS instance
I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
Jim Sullivan<ma...@theblockchainacademy.com>
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Re: [External] Connect to an AWS instance
Posted by Jim Sullivan <ji...@theblockchainacademy.com>.
Dan:
I am using putty SSH client to reach my Guac server instance and Windows Remote Desktop to connect to the Windows instance.
Jim Sullivan
917-837-5210
Sent from my iPhone
Please excuse any typos
> On Mar 9, 2022, at 08:28, Daniel McCarty <da...@whleary.com> wrote:
>
>
> Hard to say without knowing more about your AWS setup. Most likely this is your firewall and/or VPC settings within AWS. Can you reach the instance via other means? Public IP, ssh, etc.
>
>
>
>
> Daniel McCarty
> Director of Engineering
> W. H. Leary Co.
> P. +1 708.444.4900
> E. danielm@whleary.com | W. whleary.com
>
>
>
> From: jim.sullivan@theblockchainacademy.com <ji...@theblockchainacademy.com>
> Sent: Tuesday, March 8, 2022 7:22 PM
> To: user@guacamole.apache.org
> Subject: [External] Connect to an AWS instance
>
> I am trying to use Guacamole to connect to an AWS instance using RDP. However, the connection does not happen, and I get the connection is taking too long. I believe I have the configurations correct. Any help would be great.
>
>
>
> Jim Sullivan
> Certified Scrum Master
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>
>
>
>