Reserve Inventory for Approved Order

[Nathan C Hampton <of...@nhampton.net>]

I'm sure this is a simple thing, but I'm at a complete loss.  I  
created the order and approved it, but every time I try to start the  
pick/pack/ship process, I can't seem to get things to work.  Nothing  
is showing up as needing to be picked, and using the quick ship links  
on the view order screen isn't working either.  The only thing that  
seems to point to the problem is an error I get on the pack order  
screen that says "No inventory reservations available; cannot pack  
this item! [101]".  Seems simple enough, so I go looking for a way to  
reserve inventory for an order, and I can't find anything.  I've been  
through the order and facility managers, and also went through the  
manager reference PDFs for both, but I can't find anything.  What am I  
doing wrong?

--Nathan

Re: Reserve Inventory for Approved Order

[Nathan C Hampton <of...@nhampton.net>]

No, I don't; but the ProductStore setup looks like the culprit.  I had  
initially figured that I'd need five ProductStores, then couldn't  
recall why; this appears to be what I'd forgotten.  In this case, my  
reserve inventory flag was Y, but so was the immediately fulfilled flag.

For the edification of future newbies, what caused my problem was that  
I have a situation where my retail outlet also takes orders, which  
means you need TWO ProductStores -- one for POS (immediately fulfilled  
= Y) and one for taking orders (immediately fulfilled = N & reserve  
inventory = Y).  I was trying to take orders using the ProductStore  
that I should have used strictly for POS.

Thanks, David!  I think I've been staring at this monster for too many  
hours recently.

--NCH

PS -- I'm not sure what, if anything, reserve inventory does if  
immediately fulfilled = Y.

On 19 Jul 2008, at 7:10 PM, David E Jones wrote:

>
> When you look at the order in the Order Manager do you see inventory  
> reservations listed (ie with inventory item IDs and such)?
>
> If not you may have an issue with your ProductStore setup or  
> something. For example you may have the is immediately fulfilled  
> flag set to Y or the reserve inventory flag set to N.
>
> -David
>
>
> On Jul 19, 2008, at 5:52 PM, Nathan C Hampton wrote:
>
>> I'm sure this is a simple thing, but I'm at a complete loss.  I  
>> created the order and approved it, but every time I try to start  
>> the pick/pack/ship process, I can't seem to get things to work.   
>> Nothing is showing up as needing to be picked, and using the quick  
>> ship links on the view order screen isn't working either.  The only  
>> thing that seems to point to the problem is an error I get on the  
>> pack order screen that says "No inventory reservations available;  
>> cannot pack this item! [101]".  Seems simple enough, so I go  
>> looking for a way to reserve inventory for an order, and I can't  
>> find anything.  I've been through the order and facility managers,  
>> and also went through the manager reference PDFs for both, but I  
>> can't find anything.  What am I doing wrong?
>>
>> --Nathan
>
>

Re: Reserve Inventory for Approved Order

[David E Jones <jo...@hotwaxmedia.com>]

When you look at the order in the Order Manager do you see inventory  
reservations listed (ie with inventory item IDs and such)?

If not you may have an issue with your ProductStore setup or  
something. For example you may have the is immediately fulfilled flag  
set to Y or the reserve inventory flag set to N.

-David


On Jul 19, 2008, at 5:52 PM, Nathan C Hampton wrote:

> I'm sure this is a simple thing, but I'm at a complete loss.  I  
> created the order and approved it, but every time I try to start the  
> pick/pack/ship process, I can't seem to get things to work.  Nothing  
> is showing up as needing to be picked, and using the quick ship  
> links on the view order screen isn't working either.  The only thing  
> that seems to point to the problem is an error I get on the pack  
> order screen that says "No inventory reservations available; cannot  
> pack this item! [101]".  Seems simple enough, so I go looking for a  
> way to reserve inventory for an order, and I can't find anything.   
> I've been through the order and facility managers, and also went  
> through the manager reference PDFs for both, but I can't find  
> anything.  What am I doing wrong?
>
> --Nathan