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Posted to svn@forrest.apache.org by cr...@apache.org on 2006/01/13 04:18:23 UTC
svn commit: r368570 - /forrest/trunk/site-author/content/xdocs/mail-lists.xml
Author: crossley
Date: Thu Jan 12 19:18:21 2006
New Revision: 368570
URL: http://svn.apache.org/viewcvs?rev=368570&view=rev
Log:
Discourage off-list mail.
Link to Gmane for each list.
Explain benefit of Gzipped monthly archives.
Modified:
forrest/trunk/site-author/content/xdocs/mail-lists.xml
Modified: forrest/trunk/site-author/content/xdocs/mail-lists.xml
URL: http://svn.apache.org/viewcvs/forrest/trunk/site-author/content/xdocs/mail-lists.xml?rev=368570&r1=368569&r2=368570&view=diff
==============================================================================
--- forrest/trunk/site-author/content/xdocs/mail-lists.xml (original)
+++ forrest/trunk/site-author/content/xdocs/mail-lists.xml Thu Jan 12 19:18:21 2006
@@ -26,13 +26,16 @@
<p>Before posting a question or problem to any mailing list, please first
look at the following resources:</p>
<ul>
- <li><link href="site:v0.70//documentation/faq">Forrest FAQs</link></li>
+ <li><link href="site:documentation/faq">Forrest FAQs</link></li>
<li><link href="site:index">Forrest documentation</link></li>
<li><link href="http://cocoon.apache.org/link/">Cocoon Links</link>
+ (section: Related Topics)
for pointers to general XML and XSL and Java related resources.
Please do not ask such questions here unless they are related to Forrest.</li>
- <li>Mailing list archives - a veritable goldmine of Forrest-specific information.</li>
- <li>Contribution <link href="contrib.html#tips">notes and tips</link>.</li>
+ <li>Mailing list <link href="#Lists">archives</link>
+ - a veritable goldmine of Forrest-specific information.</li>
+ <li>Contribution <link href="contrib.html#tips">notes and tips</link>
+ (e.g. a clear subject heading; being patient).</li>
</ul>
<p>If you are posting about a problem that you are having, it will aid in
finding a speedy resolution if you provide full configuration details,
@@ -44,6 +47,18 @@
to submit attachments, rather than the mailing list. Create a new
issue, if necessary.
</note>
+ <p>
+ Please do not send emails directly to individual developers asking for
+ free support. We are non-paid volunteers who help out with the project and we do not
+ necessarily have the time or energy to help people on an individual basis.
+ Instead, we have these mailing lists which contain many
+ individuals who will help to answer. There are numerous benefits of
+ using mailing lists over private communication. It is a shared resource
+ where others can also learn from common mistakes and as a community we all grow
+ together. This discussion also builds a searchable knowledge-base.
+ Doing off-list discussion is not efficient: only one person hears the
+ answers and it will cause the volunteers to become burnt out.
+ </p>
</section>
<section>
@@ -62,6 +77,8 @@
at mail-archives.apache.org</link>
<br/><br/>
<link href="http://www.mail-archive.com/user@forrest.apache.org/">mail-archive.com</link>
+ <br/><br/>
+ <link href="http://dir.gmane.org/gmane.text.xml.forrest.user">Gmane</link>
</td>
<td>Any general issue related to the day-to-day use of Forrest.</td>
<td>This is a subscriber-only list (in an effort to stop spam), so you must join before you can post.</td>
@@ -80,6 +97,8 @@
at mail-archives.apache.org</link>
<br/><br/>
<link href="http://www.mail-archive.com/dev@forrest.apache.org/">mail-archive.com</link>
+ <br/><br/>
+ <link href="http://dir.gmane.org/gmane.text.xml.forrest.devel">Gmane</link>
</td>
<td>Any issue related to development and enhancement.</td>
<td>Postings from non-subscribers are moderated.
@@ -98,6 +117,8 @@
at mail-archives.apache.org</link>
<br/><br/>
<link href="http://www.mail-archive.com/svn@forrest.apache.org/">mail-archive.com</link>
+ <br/><br/>
+ <link href="http://dir.gmane.org/gmane.text.xml.forrest.cvs">Gmane</link>
</td>
<td>Receive notifications on changes in the Forrest codebase in the SVN repository.</td>
<td>Replies go to dev@forrest</td>
@@ -111,11 +132,16 @@
</section>
<section>
<title>Mailing list in mbox-format</title>
- <ul>
- <li><link href="http://forrest.apache.org/mail/dev/">Dev List</link>- Since February 2002</li>
- <li><link href="http://forrest.apache.org/mail/user/">User</link>- Since May 2004</li>
- </ul>
- </section>
+ <p>
+ These are Gzipped monthly archives which you can import into your
+ local mail client.
+ </p>
+ <ul>
+ <li><link href="http://forrest.apache.org/mail/user/">user</link> - Since May 2004</li>
+ <li><link href="http://forrest.apache.org/mail/dev/">dev</link> - Since February 2002</li>
+ <li><link href="http://forrest.apache.org/mail/svn/">svn</link> - Since June 2004</li>
+ </ul>
+ </section>
<section>
<title>Related Mailing Lists</title>
<ul>
@@ -124,6 +150,8 @@
</li>
<li>Especially
<link href="http://cocoon.apache.org/mail-lists.html">Apache Cocoon</link>
+</li>
+<li>All Apache Software Foundation <link href="http://www.apache.org/foundation/mailinglists.html">lists</link>.
</li>
</ul>
</section>