Web hosting ISP runs Spamassassin, but not razor.

["David A. Roth" <ro...@comcast.net>]

I was running spamassassin for the last couple of years on web site. 
The previous ISP didn't run Spamassassin, so I installed it myself. Now 
I am using a new web hosting provider (bluehost.com) and they support 
spamassassin. Users can access some of its features through a control 
panel.

However, when I ftp'ed over a collection of spam so spamassassin could 
report it (spamassassin -r <spam-messages), it gave the error message 
of:

[4005] warn: reporter: no reporting methods available, so couldn't 
report
[4005] warn: spamassassin: warning, unable to report message
[4005] warn: spamassassin: for more information, re-run with -D option 
to see debug output

I run it with -D and I don't see razor mentioned at all.

So, my big question is:
Q: Without being root, can I installed my own version of razor so that 
it will work with spamassassin which the web hosting provider is 
supporting?

I have considered installing my own version of spamassassin, but so 
far, I have not been able to find out what e-mail system they are using 
on bluehost.com. I don't see any .procmailrc files.

Thanks!

David Roth
rothmail (at) comcast(dot)net

Re: Web hosting ISP runs Spamassassin, but not razor.

["Michele Neylon:: Blacknight.ie" <mi...@blacknight.ie>]

David A. Roth wrote:
> Thanks for your reply. So far they have not been interested in changing
> anything I requested.  (They refused to disable the X-popbeforeSMTP
> thing which lists every known e-mail address of the sender in all
> outgoing headers.) I thought I would ask here since there might be
> something simple to do I wasn't aware of. But you have a good point, I
> will open a ticket asking them anyway.
> 
> As a user on this system with spamassassin, I only have access to
> spamassassin the application,  user_prefs, auto-whitelist,
> bayes_journal, bayes_seen  and bayes_toks files. I don't have access to
> local.cf or can even find where it is located.
> 

To be perfectly frank I am not surprised you don't have access to those
files. If you are in a shared hosting environment you would not be
granted access to most things :)
If you want control over how things are setup you would probably be
better off getting a VPS/UML or dedicated server (depending on your
budget etc.)

Michele


-- 
Mr Michele Neylon
Blacknight Solutions
Quality Business Hosting & Colocation
http://www.blacknight.ie/
Tel. 1850 927 280
Intl. +353 (0) 59  9183072
Direct Dial: +353 (0)59 9183090
Fax. +353 (0) 59  9164239

Re: Web hosting ISP runs Spamassassin, but not razor.

["David A. Roth" <ro...@comcast.net>]

Thanks for your reply. So far they have not been interested in changing 
anything I requested.  (They refused to disable the X-popbeforeSMTP 
thing which lists every known e-mail address of the sender in all 
outgoing headers.) I thought I would ask here since there might be 
something simple to do I wasn't aware of. But you have a good point, I 
will open a ticket asking them anyway.

As a user on this system with spamassassin, I only have access to 
spamassassin the application,  user_prefs, auto-whitelist, 
bayes_journal, bayes_seen  and bayes_toks files. I don't have access to 
local.cf or can even find where it is located.

David Roth
rothmail (at) comcast (dot) net


On Nov 13, 2005, at 8:04 AM, Michele Neylon:: Blacknight.ie wrote:

> Why don't you ask your hosting provider?
> The kind of thing you are trying to do would lead to your account being
> cancelled if you were a client of ours and you hadn't asked permission
> or consulted with us.
> -- 
> Mr Michele Neylon
> Blacknight Solutions
> Quality Business Hosting & Colocation
> http://www.blacknight.ie/
> Tel. 1850 927 280
> Intl. +353 (0) 59  9183072
> Direct Dial: +353 (0)59 9183090
> Fax. +353 (0) 59  9164239
>

Re: Web hosting ISP runs Spamassassin, but not razor.

["Michele Neylon:: Blacknight.ie" <mi...@blacknight.ie>]

Why don't you ask your hosting provider?
The kind of thing you are trying to do would lead to your account being
cancelled if you were a client of ours and you hadn't asked permission
or consulted with us.
-- 
Mr Michele Neylon
Blacknight Solutions
Quality Business Hosting & Colocation
http://www.blacknight.ie/
Tel. 1850 927 280
Intl. +353 (0) 59  9183072
Direct Dial: +353 (0)59 9183090
Fax. +353 (0) 59  9164239