[Issue 128299] New: Document Recovery Not Recovering Documents

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=128299

          Issue ID: 128299
        Issue Type: DEFECT
           Summary: Document Recovery Not Recovering Documents
           Product: Base
           Version: 4.1.7
          Hardware: Mac
                OS: macOS 10.13
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: code
          Assignee: issues@openoffice.apache.org
          Reporter: a.a.morlock@gmail.com
  Target Milestone: ---

Was working on a .docx file and hadn't saved it yet to .odt when I realized the
OpenOffice download widget was still on my desktop. Went to eject it, and it
said it was still being used, even though Open Office was already installed.

My dumbass forced it to eject without saving my .docx file over to .odt (or
saving it at all for that matter), and Open Office crashed

Reopened Open Office to see the document recovery screen where the .docx file
is listed as 'not recovered yet'

Clicked on the .docx file and clicked 'start recovery'

Recovery wizard acts as if it's getting ready to recover the document for a
moment (showing a progress bar, stating it might take a few minutes, etc.)
before crashing the entirety of Open Office. 

Tried to install a new Open Office to see if the other one was buggy due to the
widget issue. Did not delete the old Open Office application.

Document recovery still pops up and the same cycle still happens when I try to
recover the file.

Is there any way to recover the file?

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[Issue 128299] Document Recovery Not Recovering Documents

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=128299

a.a.morlock@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Normal                      |Major

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[Issue 128299] Document Recovery Not Recovering Documents

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=128299

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
         Resolution|---                         |NOT_AN_OOO_ISSUE
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
You are in wrong place here. This is a bug tracking system and not a help desk.

If you have some difficulties to use OpenOffice, the best way is to go on our
mailing list or community forum:
https://www.openoffice.org/support/

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[Issue 128299] Document Recovery Not Recovering Documents

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=128299

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Major                       |Normal
             Status|RESOLVED                    |CLOSED

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