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Posted to users@httpd.apache.org by Xavier Gallagher <xa...@gmail.com> on 2011/05/13 21:16:43 UTC
[users@httpd] Adwords reports 3 times as many 'clicks' as the server log shows served.
Dear Everyone,
I am currently in debate with Google Adwords about the clicks I am
being charged for.
The issue is simple. I have specific landing pages for my Adwords adverts.
My server logs show the landing page served 125 times, Adwords reports
360 'clicks'.
There should be a 1-to-1 mapping as far as I am concerned. If the
landing page was not requested, then the click, valid or not never
reached the server.
Could a cacheing proxy servers be causing the difference?
I repeated the experiment with a new site. 7 clicks, but only two
reported HTTP GET requests to the landing page.
Does anyone have a similar experience? or explanation?
I have searched for answers, but I only get Adwords vs Analytics
answers, and i don't use AWstats.
I retrieve my logs via cpanel, if that is relevant.
Any help gratefully received.
Thanks
Xavier
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Re: [users@httpd] Adwords reports 3 times as many 'clicks' as the
server log shows served.
Posted by Xavier Gallagher <xa...@gmail.com>.
Update:
The problem is that the webpage is being served to people from caching
proxy servers. Once the page is set to no-cache the clicks come
through.
Thanks for your responses.
On Fri, May 13, 2011 at 10:04 PM, Xavier Gallagher
<xa...@gmail.com> wrote:
> The look at raw logs. They look fine to me. Of course, i won't see
> missing lines, but what I see looks valid
>
> 178.106.142.121 - - [07/May/2011:20:11:48 -0400] "GET
> /First-Chapter-Do-Not-Lick-The-Phones.html HTTP/1.1" 200 35170 "-"
> "Mozilla/5.0 (X11; U; Linux armv7l; en-GB; rv:1.9.2.3pre)
> Gecko/20100723 Firefox/3.5 Maemo Browser 1.7.4.8 RX-51 N900"
>
> I've contacted my hosting service, They say the logs are complete. I
> will chase again.
>
>
>
> On Fri, May 13, 2011 at 9:56 PM, Yehuda Katz <ye...@ymkatz.net> wrote:
>> On Fri, May 13, 2011 at 3:52 PM, Jeroen Geilman <je...@adaptr.nl> wrote:
>>>
>>> On 05/13/2011 09:16 PM, Xavier Gallagher wrote:
>>>>
>>>> I retrieve my logs via cpanel, if that is relevant.
>>>
>>> You'd need to look at real server logs - not something dished up by a
>>> crapanel.
>>
>> As far as I know, cPanel has a single apache access log that it uses for all
>> users.
>> When you view your logs in cPanel, you are seeing the lines from the main
>> log file that cPanel has decided "belong to you".
>> At least on my host/servers, unfortunately it frequently does not find every
>> access (or error).
>> you need to ask your host to look through the log manually and hopefully
>> there is some way they can find the extra lines that you might be missing.
>> - Y
>
>
>
> --
> Xavier Gallagher
> BBXP bvba
> Gitschotellei 141
> 2600 Antwerp
> http://bbxp.be
> http://gitschotellei.org
> http://xp-outlet.be
> http://do-not-lick-the-phones.org
>
--
Xavier Gallagher
BBXP bvba
Gitschotellei 141
2600 Antwerp
http://bbxp.be
http://gitschotellei.org
http://xp-outlet.be
http://do-not-lick-the-phones.org
---------------------------------------------------------------------
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See <URL:http://httpd.apache.org/userslist.html> for more info.
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Re: [users@httpd] Adwords reports 3 times as many 'clicks' as the
server log shows served.
Posted by Xavier Gallagher <xa...@gmail.com>.
The look at raw logs. They look fine to me. Of course, i won't see
missing lines, but what I see looks valid
178.106.142.121 - - [07/May/2011:20:11:48 -0400] "GET
/First-Chapter-Do-Not-Lick-The-Phones.html HTTP/1.1" 200 35170 "-"
"Mozilla/5.0 (X11; U; Linux armv7l; en-GB; rv:1.9.2.3pre)
Gecko/20100723 Firefox/3.5 Maemo Browser 1.7.4.8 RX-51 N900"
I've contacted my hosting service, They say the logs are complete. I
will chase again.
On Fri, May 13, 2011 at 9:56 PM, Yehuda Katz <ye...@ymkatz.net> wrote:
> On Fri, May 13, 2011 at 3:52 PM, Jeroen Geilman <je...@adaptr.nl> wrote:
>>
>> On 05/13/2011 09:16 PM, Xavier Gallagher wrote:
>>>
>>> I retrieve my logs via cpanel, if that is relevant.
>>
>> You'd need to look at real server logs - not something dished up by a
>> crapanel.
>
> As far as I know, cPanel has a single apache access log that it uses for all
> users.
> When you view your logs in cPanel, you are seeing the lines from the main
> log file that cPanel has decided "belong to you".
> At least on my host/servers, unfortunately it frequently does not find every
> access (or error).
> you need to ask your host to look through the log manually and hopefully
> there is some way they can find the extra lines that you might be missing.
> - Y
--
Xavier Gallagher
BBXP bvba
Gitschotellei 141
2600 Antwerp
http://bbxp.be
http://gitschotellei.org
http://xp-outlet.be
http://do-not-lick-the-phones.org
---------------------------------------------------------------------
The official User-To-User support forum of the Apache HTTP Server Project.
See <URL:http://httpd.apache.org/userslist.html> for more info.
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
" from the digest: users-digest-unsubscribe@httpd.apache.org
For additional commands, e-mail: users-help@httpd.apache.org
Re: [users@httpd] Adwords reports 3 times as many 'clicks' as the
server log shows served.
Posted by Yehuda Katz <ye...@ymkatz.net>.
On Fri, May 13, 2011 at 3:52 PM, Jeroen Geilman <je...@adaptr.nl> wrote:
> On 05/13/2011 09:16 PM, Xavier Gallagher wrote:
>
>> I retrieve my logs via cpanel, if that is relevant.
>>
> You'd need to look at real server logs - not something dished up by a
> crapanel.
>
As far as I know, cPanel has a single apache access log that it uses for all
users.
When you view your logs in cPanel, you are seeing the lines from the main
log file that cPanel has decided "belong to you".
At least on my host/servers, unfortunately it frequently does not find every
access (or error).
you need to ask your host to look through the log manually and hopefully
there is some way they can find the extra lines that you might be missing.
- Y
Re: [users@httpd] Adwords reports 3 times as many 'clicks' as the
server log shows served.
Posted by Jeroen Geilman <je...@adaptr.nl>.
On 05/13/2011 09:16 PM, Xavier Gallagher wrote:
> Dear Everyone,
>
> I am currently in debate with Google Adwords about the clicks I am
> being charged for.
>
> The issue is simple. I have specific landing pages for my Adwords adverts.
>
> My server logs show the landing page served 125 times, Adwords reports
> 360 'clicks'.
>
> There should be a 1-to-1 mapping as far as I am concerned. If the
> landing page was not requested, then the click, valid or not never
> reached the server.
>
> Could a cacheing proxy servers be causing the difference?
>
> I repeated the experiment with a new site. 7 clicks, but only two
> reported HTTP GET requests to the landing page.
>
> Does anyone have a similar experience? or explanation?
>
> I have searched for answers, but I only get Adwords vs Analytics
> answers, and i don't use AWstats.
>
> I retrieve my logs via cpanel, if that is relevant.
>
> Any help gratefully received.
>
> Thanks
>
> Xavier
>
It will be very difficult to provide assistance without any form of hard
data.
You'd need to look at real server logs - not something dished up by a
crapanel.
--
J.
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To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
" from the digest: users-digest-unsubscribe@httpd.apache.org
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