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Posted to user@guacamole.apache.org by R Batchen <ba...@gmail.com> on 2022/01/13 12:21:01 UTC
guacamole 1.3 stopped working
Hello,
I have a ubuntu18 with guacamole and guacd 1.3 on docker compose that just
stooped working and i cannot find what is the issue, it has been working
fine for 2 years and i havent done any change,
when we try to connect to guacamole we see this error :
[image: image.png]
Also the guacd guacamole and postgres logs:
postgres_gqm_1 | 2022-01-13T12:16:36.454145261Z 2022-01-13 12:16:36.453
UTC [34] LOG: incomplete message from client
guacamole_1 | 2022-01-13T12:16:36.481652032Z 12:16:36.481
[http-nio-8080-exec-3] ERROR o.a.g.rest.RESTExceptionMapper - Unexpected
internal error:
guacamole_1 | 2022-01-13T12:16:36.481683674Z ### Error rolling back
transaction. Cause: org.postgresql.util.PSQLException: This connection has
been closed.
guacamole_1 | 2022-01-13T12:16:36.481688567Z ### Cause:
org.postgresql.util.PSQLException: This connection has been closed.
guacd_1 | 2022-01-13T12:16:35.570998518Z guacd[27]: DEBUG:
Requesting termination of client...
guacamole_1 | 2022-01-13T12:16:35.573259804Z 12:16:35.572
[http-nio-8080-exec-1] INFO o.a.g.tunnel.TunnelRequestService - User
"guacadmin" disconnected from connection "22705". Duration: 179475
milliseconds
guacd_1 | 2022-01-13T12:16:35.683627042Z guacd[27]: DEBUG:
Unloading device 0 (G)
guacd_1 | 2022-01-13T12:16:35.683682867Z guacd[27]: DEBUG: SVC
"rdpdr" disconnected.
guacd_1 | 2022-01-13T12:16:35.683689594Z guacd[27]: DEBUG: SVC
"rdpsnd" disconnected.
guacd_1 | 2022-01-13T12:16:35.685042451Z guacd[27]: INFO:
Internal RDP client disconnected
guacd_1 | 2022-01-13T12:16:35.685715158Z guacd[27]: DEBUG:
Client terminated successfully.
guacd_1 | 2022-01-13T12:16:35.690746708Z guacd[8]: INFO:
Connection "$8babea84-f964-492c-90dd-da62cc601b6d" removed.
guacd_1 | 2022-01-13T12:16:35.870451196Z guacd[8]: INFO:
Creating new client for protocol "rdp"
guacd_1 | 2022-01-13T12:16:35.871447890Z guacd[8]: INFO:
Connection ID is "$647d9022-3849-426f-9003-3b6fa9ee5776"
guacd looks like it does some restart, any ideas what can i check?
it looks loke some sort of issue with guacamole and DB but i dont know what
to check i can log in to the db and it looks ok queries are not stuck we
also restarted the whole docker compose and reboted the server but no help
Re: guacamole 1.3 stopped working
Posted by Nick Couchman <vn...@apache.org>.
On Thu, Jan 13, 2022 at 7:21 AM R Batchen <ba...@gmail.com> wrote:
> Hello,
>
> I have a ubuntu18 with guacamole and guacd 1.3 on docker compose that just
> stooped working and i cannot find what is the issue, it has been working
> fine for 2 years and i havent done any change,
> when we try to connect to guacamole we see this error :
>
> [image: image.png]
>
> Also the guacd guacamole and postgres logs:
>
>
> postgres_gqm_1 | 2022-01-13T12:16:36.454145261Z 2022-01-13 12:16:36.453
> UTC [34] LOG: incomplete message from client
>
> guacamole_1 | 2022-01-13T12:16:36.481652032Z 12:16:36.481
> [http-nio-8080-exec-3] ERROR o.a.g.rest.RESTExceptionMapper - Unexpected
> internal error:
> guacamole_1 | 2022-01-13T12:16:36.481683674Z ### Error rolling back
> transaction. Cause: org.postgresql.util.PSQLException: This connection has
> been closed.
> guacamole_1 | 2022-01-13T12:16:36.481688567Z ### Cause:
> org.postgresql.util.PSQLException: This connection has been closed.
>
> guacd_1 | 2022-01-13T12:16:35.570998518Z guacd[27]: DEBUG:
> Requesting termination of client...
> guacamole_1 | 2022-01-13T12:16:35.573259804Z 12:16:35.572
> [http-nio-8080-exec-1] INFO o.a.g.tunnel.TunnelRequestService - User
> "guacadmin" disconnected from connection "22705". Duration: 179475
> milliseconds
> guacd_1 | 2022-01-13T12:16:35.683627042Z guacd[27]: DEBUG:
> Unloading device 0 (G)
> guacd_1 | 2022-01-13T12:16:35.683682867Z guacd[27]: DEBUG:
> SVC "rdpdr" disconnected.
> guacd_1 | 2022-01-13T12:16:35.683689594Z guacd[27]: DEBUG:
> SVC "rdpsnd" disconnected.
> guacd_1 | 2022-01-13T12:16:35.685042451Z guacd[27]: INFO:
> Internal RDP client disconnected
> guacd_1 | 2022-01-13T12:16:35.685715158Z guacd[27]: DEBUG:
> Client terminated successfully.
> guacd_1 | 2022-01-13T12:16:35.690746708Z guacd[8]: INFO:
> Connection "$8babea84-f964-492c-90dd-da62cc601b6d" removed.
> guacd_1 | 2022-01-13T12:16:35.870451196Z guacd[8]: INFO:
> Creating new client for protocol "rdp"
> guacd_1 | 2022-01-13T12:16:35.871447890Z guacd[8]: INFO:
> Connection ID is "$647d9022-3849-426f-9003-3b6fa9ee5776"
>
> guacd looks like it does some restart, any ideas what can i check?
> it looks loke some sort of issue with guacamole and DB but i dont know
> what to check i can log in to the db and it looks ok queries are not stuck
> we also restarted the whole docker compose and reboted the server but no
> help
>
You need to check your PostgreSQL DB server and make sure it is healthy -
for some reason rejecting requests from the the Guacamole Client system,
which is what is causing the error you're seeing.
-NIck