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Posted to dev@openoffice.apache.org by Rory O'Farrell <of...@iol.ie> on 2013/09/20 00:08:30 UTC
Windows 64 bit and printers
I cannot remember if I asked this before or not.
On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
A similar bug exists, Bug 122346 - AOO doesn't recognize installed printers, for XP amd pre AOO 3.4
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Rory O'Farrell <of...@iol.ie>
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Re: Windows 64 bit and printers
Posted by Armin Le Grand <Ar...@me.com>.
Hi Raphael,
On 20.09.2013 16:33, Raphael Bircher wrote:
> Am 20.09.13 16:14, schrieb Armin Le Grand:
>> Hi Rory,
>>
>> On 20.09.2013 10:32, Rory O'Farrell wrote:
>> [stuff deleted here]
>>> I'll try and follow up on this, but will be offline next week. I
>>> have posted some links which Raphael has already looked at. There
>>> are more but they may take some finding; I'll hope to get them
>>> posted before I go offline next week, but things have suddenly
>>> started to crop up which will eat up time between now and then.
>>
>> Okay, thanks in Advance!
>>
>> @Raphael: Hi!
>> If he can not make it, could you be so kind and provide the infos
>> already existent to the forum thread please
>> (http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191) ?
>> Also thanks in advance!
> I think this is a different issue. Here the user talk about he can't
> printing in color. But he is able to print. In the issue we talked
> about here you are not able to print anything. The printer driver is
> not recognized at all. So this is not the same bug.
Okay - too many bugs in my memory, my multitasking is at the limit maybe!
>
> Greetings Raphael
Sincerely back to Swizerland,
Armin
>
>
>
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Re: Windows 64 bit and printers
Posted by Raphael Bircher <r....@gmx.ch>.
Am 20.09.13 16:14, schrieb Armin Le Grand:
> Hi Rory,
>
> On 20.09.2013 10:32, Rory O'Farrell wrote:
> [stuff deleted here]
>> I'll try and follow up on this, but will be offline next week. I have
>> posted some links which Raphael has already looked at. There are more
>> but they may take some finding; I'll hope to get them posted before I
>> go offline next week, but things have suddenly started to crop up
>> which will eat up time between now and then.
>
> Okay, thanks in Advance!
>
> @Raphael: Hi!
> If he can not make it, could you be so kind and provide the infos
> already existent to the forum thread please
> (http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191) ?
> Also thanks in advance!
I think this is a different issue. Here the user talk about he can't
printing in color. But he is able to print. In the issue we talked about
here you are not able to print anything. The printer driver is not
recognized at all. So this is not the same bug.
Greetings Raphael
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Re: Windows 64 bit and printers
Posted by Armin Le Grand <Ar...@me.com>.
Hi Rory,
On 20.09.2013 10:32, Rory O'Farrell wrote:
[stuff deleted here]
> I'll try and follow up on this, but will be offline next week. I have
> posted some links which Raphael has already looked at. There are more
> but they may take some finding; I'll hope to get them posted before I
> go offline next week, but things have suddenly started to crop up
> which will eat up time between now and then.
Okay, thanks in Advance!
@Raphael: Hi!
If he can not make it, could you be so kind and provide the infos
already existent to the forum thread please
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191) ? Also
thanks in advance!
Sincerely,
Armin
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Re: Windows 64 bit and printers
Posted by Rory O'Farrell <of...@iol.ie>.
On Fri, 20 Sep 2013 10:18:46 +0200
Armin Le Grand <Ar...@me.com> wrote:
> Hi,
>
> On 20.09.2013 00:08, Rory O'Farrell wrote:
> > I cannot remember if I asked this before or not.
>
> You did ;-)
>
> >
> > On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
> >
> > If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
> >
> > A similar bug exists, Bug 122346 - AOO doesn't recognize installed printers, for XP amd pre AOO 3.4
>
> I added some requests to the formum thread
> (http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191) for
> the person reporting this, but up to now no infos were added, so I took
> no further action except printing myself (and some colleagues) to some
> color printers inhouse, all worked well...
>
> Sincerely, Armin
> --
> ALG
>
I'll try and follow up on this, but will be offline next week. I have posted some links which Raphael has already looked at. There are more but they may take some finding; I'll hope to get them posted before I go offline next week, but things have suddenly started to crop up which will eat up time between now and then.
--
Rory O'Farrell <of...@iol.ie>
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Re: Windows 64 bit and printers
Posted by Armin Le Grand <Ar...@me.com>.
Hi,
On 20.09.2013 00:08, Rory O'Farrell wrote:
> I cannot remember if I asked this before or not.
You did ;-)
>
> On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
>
> If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
>
> A similar bug exists, Bug 122346 - AOO doesn't recognize installed printers, for XP amd pre AOO 3.4
I added some requests to the formum thread
(http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191) for
the person reporting this, but up to now no infos were added, so I took
no further action except printing myself (and some colleagues) to some
color printers inhouse, all worked well...
Sincerely, Armin
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Re: Windows 64 bit and printers
Posted by Rob Weir <ro...@apache.org>.
On Thu, Sep 19, 2013 at 9:51 PM, Raphael Bircher <r....@gmx.ch> wrote:
> Hi Rob, *
>
> Am 20.09.13 03:35, schrieb Rob Weir:
>
>> On Sep 19, 2013, at 6:09 PM, Rory O'Farrell <of...@iol.ie> wrote:
>>
>>> I cannot remember if I asked this before or not.
>>>
>> You did ask before, and I responded that I've had no problems printing
>> to an networked HP color Laserjet from 64-bit Windows 8.
>>
>> So there is likely a more complicated reason for these other reports,
>> unfortunately
>
> Rob, is your driver 64 bit or 32 bit? Without doing a Test right now, this
> could be a problem. Maybe AOO can communicate with 32 bit driver, but not
> with 64 bit. Or we have only a problem with same 64 bit drivers.
>
I assume it is a 64-bit driver. It is a recent model HP color laser,
running on Windows 8 64-bit.
Is there any way to tell whether it is 64-bit or 32-bit? I look at
the driver properties dialogs and didn't see anything relevant.
-Rob
> Greetings Raphael
>
>
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Re: Windows 64 bit and printers
Posted by Raphael Bircher <r....@gmx.ch>.
Am 20.09.13 03:51, schrieb Raphael Bircher:
> Hi Rob, *
>
> Am 20.09.13 03:35, schrieb Rob Weir:
>> On Sep 19, 2013, at 6:09 PM, Rory O'Farrell <of...@iol.ie> wrote:
>>
>>> I cannot remember if I asked this before or not.
>>>
>> You did ask before, and I responded that I've had no problems printing
>> to an networked HP color Laserjet from 64-bit Windows 8.
>>
>> So there is likely a more complicated reason for these other reports,
>> unfortunately
> Rob, is your driver 64 bit or 32 bit? Without doing a Test right now,
> this could be a problem. Maybe AOO can communicate with 32 bit driver,
> but not with 64 bit. Or we have only a problem with same 64 bit drivers.
Unfortunaly my Brother Printer has only 32 bit driver. 64 bit and 32 bit
are the same.
Greetings Raphael
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Re: Windows 64 bit and printers
Posted by Raphael Bircher <r....@gmx.ch>.
Hi Rob, *
Am 20.09.13 03:35, schrieb Rob Weir:
> On Sep 19, 2013, at 6:09 PM, Rory O'Farrell <of...@iol.ie> wrote:
>
>> I cannot remember if I asked this before or not.
>>
> You did ask before, and I responded that I've had no problems printing
> to an networked HP color Laserjet from 64-bit Windows 8.
>
> So there is likely a more complicated reason for these other reports,
> unfortunately
Rob, is your driver 64 bit or 32 bit? Without doing a Test right now,
this could be a problem. Maybe AOO can communicate with 32 bit driver,
but not with 64 bit. Or we have only a problem with same 64 bit drivers.
Greetings Raphael
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Re: Windows 64 bit and printers
Posted by Rob Weir <ra...@gmail.com>.
On Sep 19, 2013, at 6:09 PM, Rory O'Farrell <of...@iol.ie> wrote:
> I cannot remember if I asked this before or not.
>
You did ask before, and I responded that I've had no problems printing
to an networked HP color Laserjet from 64-bit Windows 8.
So there is likely a more complicated reason for these other reports,
unfortunately
-Rob
> On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
>
> If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
>
> A similar bug exists, Bug 122346 - AOO doesn't recognize installed printers, for XP amd pre AOO 3.4
> --
> Rory O'Farrell <of...@iol.ie>
>
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Re: Windows 64 bit and printers
Posted by Rory O'Farrell <of...@iol.ie>.
On Fri, 20 Sep 2013 04:26:26 +0200
Raphael Bircher <r....@gmx.ch> wrote:
> Hi Rory
>
> Am 20.09.13 00:08, schrieb Rory O'Farrell:
> > I cannot remember if I asked this before or not.
> I will spend some hours in this bug.
> >
> > On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
> I have a Windows 7 64 bit Home version and have Accass to a Brother
> dcp9045cdn and a HP Color Laiser Jet Printer. Normaly I don't print from
> this laptop, so I don't know if it works or not, but I will give it a try.
>
> > If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
> It would be nice, if you can collect the threads this would be realy
> good. I'm 100% sure there is samething wrong. We need every info we can
> get to catch this bug.
>
> Greetings Raphael
>
Here are some reports. I'm sure there are others; if new ones arise I'll list them.
http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64415
http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=64395
http://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=64191
http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=62230
http://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=55742
OT: I'll be off line for the next week, from Monday - a few days in London, then a meeting in south Wales.
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Rory O'Farrell <of...@iol.ie>
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Re: Windows 64 bit and printers
Posted by Raphael Bircher <r....@gmx.ch>.
Hi Rory
Am 20.09.13 00:08, schrieb Rory O'Farrell:
> I cannot remember if I asked this before or not.
I will spend some hours in this bug.
>
> On the en-Forum we are getting frequent reports of difficulty printing from OpenOffice to installed printers on Windows. I have not a 64 bit Windows to try, so I post this to ask if any computer experienced people on this list have had this problem. It is frequently the case that those posting to the Forum have little or no computer experience, and their reports may be due to this. The common factor is largely (not exclusively) 64 bit windows and an assortment of printer types, using LPT, USB, WiFi and/or Network connections. The installed printers are reported as working with all other applications.
I have a Windows 7 64 bit Home version and have Accass to a Brother
dcp9045cdn and a HP Color Laiser Jet Printer. Normaly I don't print from
this laptop, so I don't know if it works or not, but I will give it a try.
> If some list members have experienced this problem, I'll gather up the various Forum reports and raise a bug.
It would be nice, if you can collect the threads this would be realy
good. I'm 100% sure there is samething wrong. We need every info we can
get to catch this bug.
Greetings Raphael
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