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Posted to user@ofbiz.apache.org by Tim Ruppert <ti...@hotwaxmedia.com> on 2006/08/10 17:39:02 UTC
Backorder Notifications
Can anyone tell me why these would be being generated? I mean at a
business process level I understand it, but what setting causes these to
be sent out after an order is placed?
Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
Re: Backorder Notifications
Posted by Tim Ruppert <ti...@hotwaxmedia.com>.
That's correct - I could always turn off the service - and thanks for
pointing out which one it was - it was illuminating. So, now the
question comes down to which part of the order completion process is
writing out the inventoryItem that the checkInventoryAvailability is
finding?
This comes right as the order is completed and before the
sendEmailNotification service is fired.
Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
J. Eckard wrote:
> Those are actually generated by a recurring scheduled service
> "checkInventoryAvailability".
>
> It checks your backorders and stock levels (including incoming
> shipments I believe) and sends out notices to be in compliance with
> the FTC 30 day rule (
> http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm )
>
> If you wanted to turn these off, you can just cancel that service.
>
> -Joe
>
> On Aug 10, 2006, at 2:49 PM, Tim Ruppert wrote:
>
>> That's what I thought - and my requireInventory flags are set to 'N'
>> on all of my products.
>> Can anyone verify this to be the case? I will be happy to file the
>> bug if it is.
>>
>> Cheers,
>> Tim
>>
>> --
>> Tim Ruppert
>> HotWax Media
>> http://www.hotwaxmedia.com
>>
>> o:801.649.6594
>> f:801.649.6595
>>
>> BJ Freeman wrote:
>>> there may be a bug, since some changes have been made in that area
>>> since I last tested it, I can't verify this.
>>>
>>> The way it is suppose to work, is if the require inventory is set to
>>> no, you should not get a backorder email, from my understanding.
>>> if the require inventory is set to yes and the inventory is non
>>> existent, zero or below set levels, then a back order email is
>>> generated.
>>>
>>>
>>>
>>> Tim Ruppert sent the following on 8/10/2006 11:29 AM:
>>>> Much appreciated BJ, but what I was looking for was more along the
>>>> lines of when I set my data up, did I do something wrong to make it
>>>> think that the stuff is backordered?
>>>> I do know how to and will turn off that notification regardless,
>>>> but I was just wondering if it was more a setup problem.
>>>>
>>>> Cheers,
>>>> Tim
>>>>
>>>> BJ Freeman wrote:
>>>>> if you want to disable this, you can go into the product store,
>>>>> emails and remove the notification.
>>>>>
>>>>>
>>>>> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>>>>>> Can anyone tell me why these would be being generated? I mean at
>>>>>> a business process level I understand it, but what setting causes
>>>>>> these to be sent out after an order is placed?
>>>>>>
>>>>>> Cheers,
>>>>>> Tim
>>>>>>
>>>>
Re: Backorder Notifications
Posted by "J. Eckard" <jo...@redrocketcorp.com>.
Those are actually generated by a recurring scheduled service
"checkInventoryAvailability".
It checks your backorders and stock levels (including incoming
shipments I believe) and sends out notices to be in compliance with the
FTC 30 day rule (
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm )
If you wanted to turn these off, you can just cancel that service.
-Joe
On Aug 10, 2006, at 2:49 PM, Tim Ruppert wrote:
> That's what I thought - and my requireInventory flags are set to 'N'
> on all of my products.
> Can anyone verify this to be the case? I will be happy to file the
> bug if it is.
>
> Cheers,
> Tim
>
> --
> Tim Ruppert
> HotWax Media
> http://www.hotwaxmedia.com
>
> o:801.649.6594
> f:801.649.6595
>
> BJ Freeman wrote:
>> there may be a bug, since some changes have been made in that area
>> since I last tested it, I can't verify this.
>>
>> The way it is suppose to work, is if the require inventory is set to
>> no, you should not get a backorder email, from my understanding.
>> if the require inventory is set to yes and the inventory is non
>> existent, zero or below set levels, then a back order email is
>> generated.
>>
>>
>>
>> Tim Ruppert sent the following on 8/10/2006 11:29 AM:
>>> Much appreciated BJ, but what I was looking for was more along the
>>> lines of when I set my data up, did I do something wrong to make it
>>> think that the stuff is backordered?
>>> I do know how to and will turn off that notification regardless, but
>>> I was just wondering if it was more a setup problem.
>>>
>>> Cheers,
>>> Tim
>>>
>>> BJ Freeman wrote:
>>>> if you want to disable this, you can go into the product store,
>>>> emails and remove the notification.
>>>>
>>>>
>>>> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>>>>> Can anyone tell me why these would be being generated? I mean at
>>>>> a business process level I understand it, but what setting causes
>>>>> these to be sent out after an order is placed?
>>>>>
>>>>> Cheers,
>>>>> Tim
>>>>>
>>>
Re: Backorder Notifications
Posted by Tim Ruppert <ti...@hotwaxmedia.com>.
That's what I thought - and my requireInventory flags are set to 'N' on
all of my products.
Can anyone verify this to be the case? I will be happy to file the bug
if it is.
Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
BJ Freeman wrote:
> there may be a bug, since some changes have been made in that area
> since I last tested it, I can't verify this.
>
> The way it is suppose to work, is if the require inventory is set to
> no, you should not get a backorder email, from my understanding.
> if the require inventory is set to yes and the inventory is non
> existent, zero or below set levels, then a back order email is generated.
>
>
>
> Tim Ruppert sent the following on 8/10/2006 11:29 AM:
>> Much appreciated BJ, but what I was looking for was more along the
>> lines of when I set my data up, did I do something wrong to make it
>> think that the stuff is backordered?
>> I do know how to and will turn off that notification regardless, but
>> I was just wondering if it was more a setup problem.
>>
>> Cheers,
>> Tim
>>
>> BJ Freeman wrote:
>>> if you want to disable this, you can go into the product store,
>>> emails and remove the notification.
>>>
>>>
>>> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>>>> Can anyone tell me why these would be being generated? I mean at a
>>>> business process level I understand it, but what setting causes
>>>> these to be sent out after an order is placed?
>>>>
>>>> Cheers,
>>>> Tim
>>>>
>>
Re: Backorder Notifications
Posted by BJ Freeman <bj...@free-man.net>.
there may be a bug, since some changes have been made in that area since
I last tested it, I can't verify this.
The way it is suppose to work, is if the require inventory is set to no,
you should not get a backorder email, from my understanding.
if the require inventory is set to yes and the inventory is non
existent, zero or below set levels, then a back order email is generated.
Tim Ruppert sent the following on 8/10/2006 11:29 AM:
> Much appreciated BJ, but what I was looking for was more along the lines
> of when I set my data up, did I do something wrong to make it think that
> the stuff is backordered?
> I do know how to and will turn off that notification regardless, but I
> was just wondering if it was more a setup problem.
>
> Cheers,
> Tim
>
> --
> Tim Ruppert
> HotWax Media
> http://www.hotwaxmedia.com
>
> o:801.649.6594
> f:801.649.6595
>
> BJ Freeman wrote:
>> if you want to disable this, you can go into the product store, emails
>> and remove the notification.
>>
>>
>> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>>> Can anyone tell me why these would be being generated? I mean at a
>>> business process level I understand it, but what setting causes these
>>> to be sent out after an order is placed?
>>>
>>> Cheers,
>>> Tim
>>>
>
Re: Backorder Notifications
Posted by Tim Ruppert <ti...@hotwaxmedia.com>.
Much appreciated BJ, but what I was looking for was more along the lines
of when I set my data up, did I do something wrong to make it think that
the stuff is backordered?
I do know how to and will turn off that notification regardless, but I
was just wondering if it was more a setup problem.
Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
BJ Freeman wrote:
> if you want to disable this, you can go into the product store, emails
> and remove the notification.
>
>
> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>> Can anyone tell me why these would be being generated? I mean at a
>> business process level I understand it, but what setting causes these
>> to be sent out after an order is placed?
>>
>> Cheers,
>> Tim
>>
Re: Backorder Notifications
Posted by Tim Ruppert <ti...@hotwaxmedia.com>.
Thanks
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
BJ Freeman wrote:
> if you want to disable this, you can go into the product store, emails
> and remove the notification.
>
>
> Tim Ruppert sent the following on 8/10/2006 8:39 AM:
>> Can anyone tell me why these would be being generated? I mean at a
>> business process level I understand it, but what setting causes these
>> to be sent out after an order is placed?
>>
>> Cheers,
>> Tim
>>
Re: Backorder Notifications
Posted by BJ Freeman <bj...@free-man.net>.
if you want to disable this, you can go into the product store, emails
and remove the notification.
Tim Ruppert sent the following on 8/10/2006 8:39 AM:
> Can anyone tell me why these would be being generated? I mean at a
> business process level I understand it, but what setting causes these to
> be sent out after an order is placed?
>
> Cheers,
> Tim
>