Re: [users@httpd] Apache / Websphere Open HTTP connection failed

[Arno WAS <ar...@free.fr>]

Hi,

You have enable mod_deflate or mod_gzip if zlib is used ?


> Hi everybody
>
> First, my apologies if this seems to be on the wrong list.  I've got a bit
> of a problem with an Apache/Websphere combination, and have no clue what
> I'm doing regarding Apache and Websphere.  I'm hoping that someone can
> offer a solution, or at least point me in the direction of one.
>
> Short version:
> Our site works just fine using Domino and Websphere application server.  It
> doesn't work with about 1% of our users when we run it with an Apache
> server instead of Domino.
>
> The problem is Applets not loading, the exceptions we're getting are:
>   "EOFException: Unexpected end of ZLIB input stream",
>   "java.lang.ClassNotFoundException" and
>   "java.io.IOException: open HTTP connection failed"
>
> Server is running Win2K, Websphere 4.something (4.2, I think) and the
> Apache is the IBM HTTP Server that came with Websphere (again I don't know
> the version).
>
> Any suggestions or guidance would be appreciated.
> Thanks
> Cornell Sternbergh
> PennDOT/BIS
>
>
>
> Long version:
> Our Web servers, a primary and backup, were set up by the contractors who
> did most of the Web development (Java servlets/applets).  Our management
> demanded that Domino would be the HTTP server, even if the project did not
> require anything of the HTTP server other than passing files back and
> forth.  The contractors went to a lot of effort to get that to work.
>
> Recently our client/server folks had need to replace the one server
> (backup).  They got a new machine and installed Apache and Websphere on it,
> in the hope of demonstrating Apache's superior functioning and, of course,
> lower price.  Neither we nor they have any particular expertise in Apache.
>
> Websphere was installed, ostensibly, in the same fashion as the primary
> (which has Domino).  They installed the same WAR (Websphere Archive) on the
> backup machine as is on the primary.  We swapped the backup (Apache) for
> the primary (Domino), letting the outside world get to it and it works fine
> for some 99% of our users.  But for some, less than a dozen, the applets
> won't load.  One sent a copy of thier console messages, the exceptions are
> listed above.
>
> I will also point out that her console messages indicate that she's running
> behind a proxy, although I don't know if this is true for all the users who
> can't load the applets.  And, when she accesses our normal production site
> (Domino), everything's fine.
>
> Also, her IT folks indicate she's using a NCD (Network Computing Device),
> which uses Windows Terminal Server to connect to the actual Win2K machine
> on which is running IE 6.0.
>
> I might point out that the people who actually have access to the servers,
> and install the software, don't necessarily know anything about what
> they're installing.  Those who might have a clue about what's going, aren't
> allowed access, except under the most stringent conditions.
>
> The process for troubleshooting this may entail going to another building,
> standing in a small room with lots of racks of servers, having a
> client/server guy log on, and watch my every key stroke while I try to
> figure out what's wrong.  I'd kinda like to have a clue as to which keys to
> stroke, where I might look for leads, and like that.  An error log is kept,
> I know, but I'm figuring that the errors are actually on the client side,
> and hence wouldn't show up server side.
>
> One of the contractors who set it up in the first place, and is no longer
> on the project, suggested we check the MTU size, which we did and it's
> coded appropriately on both servers.  He's also suggested setting up a
> network monitor to observe what is actuallybeing passed.  I'm trying to
> arrange that now.
>
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