[jira] Closed: (OFBIZ-1884) Customer request automatic assignment using Customer request type (need adding field)

["Hans Bakker (JIRA)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/OFBIZ-1884?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Hans Bakker closed OFBIZ-1884.
------------------------------

    Resolution: Fixed

Committed revision 678339.

> Customer request automatic assignment using Customer request type (need adding field)
> -------------------------------------------------------------------------------------
>
>                 Key: OFBIZ-1884
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-1884
>             Project: OFBiz
>          Issue Type: New Feature
>          Components: order
>    Affects Versions: SVN trunk
>         Environment: any
>            Reporter: Hans Bakker
>            Assignee: Hans Bakker
>            Priority: Minor
>             Fix For: SVN trunk
>
>
> If a customer request is entered into the system via a website by the requester it is required to be able to assign an employee group who should handle the request. 
> It is proposed to do this via the Customer request type. In this entity a partyId field needs to be added which can relate to the partyRelationship entity to create an employee group.
> Then it is possible to list all open customer requests for a certain party or partygroup member. If a customer request is processed, the logged in parson can be added to the customer request roles entity to indicate that fact.
> So this jira issue proposes to add a field to the 'customer Request type' entity to add the field: responsiblePartyId

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