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Posted to dev@tomcat.apache.org by bu...@apache.org on 2007/02/05 12:08:27 UTC
DO NOT REPLY [Bug 41538] New: - Unable to run Tomcat as a Windows service under JDK 1.6
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Summary: Unable to run Tomcat as a Windows service under JDK 1.6
Product: Tomcat 5
Version: 5.5.20
Platform: Other
OS/Version: Windows 2000
Status: NEW
Severity: blocker
Priority: P2
Component: Unknown
AssignedTo: tomcat-dev@jakarta.apache.org
ReportedBy: fabio.grassi@generalisi.it
Under jdk1.6.0 and on some machines only, I'm not able to run tomcat as a
(Windows) service. When I try to start the service (installation goes all right)
I get the following error in jakarta_service:
[2007-02-05 10:45:06] [info] Debugging Service...
[2007-02-05 10:45:06] [info] Starting service...
[2007-02-05 10:45:06] [173 javajni.c] [error] Impossibile trovare il modulo
specificato.
[2007-02-05 10:45:06] [924 prunsrv.c] [error] Failed creating java
C:\IRIS_PROGRAMMI\jdk1.6.0\jre\bin\server\jvm.dll
[2007-02-05 10:45:06] [1179 prunsrv.c] [error] ServiceStart returned 1
[2007-02-05 10:45:06] [info] Debug service finished.
[2007-02-05 10:45:06] [info] Procrun finished.
If I start Tomcat with start.bat everything goes well. If I use jdk1.5
everything goes well.
Thanks in advance
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DO NOT REPLY [Bug 41538] - Unable to run Tomcat as a Windows service under JDK 1.6
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------- Additional Comments From mwa@acha.nl 2007-03-16 09:38 -------
Hi,
In my case I had uninstalled JDK 1.5 and installed JDK 1.6
For me the Tomcat service would not start even after copying the msvcr71.dll in
the system folder and checking JAVA_HOME and PATH variable.
For me the solution was to change tomcat properties (Start->Programs->Apache
Tomcat->Configure Tomcat
And point the JVM and Classpath to the new JDK folders.
Hope this helps.
Marco Wayop
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DO NOT REPLY [Bug 41538] - Unable to run Tomcat as a Windows service under JDK 1.6
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------- Additional Comments From cpierret@sparus-software.com 2007-02-11 00:57 -------
The Java bug is here:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6368613
Workaround suggestion:
Tomcat service installer could copy msvcr71.dll from %JAVA_HOME%\bin to
%SYSTEM_ROOT%\system32 when JDK version is 1.6 where JAVA_HOME is taken from
windows registry (not the env var as it may not exist).
The NSIS installer script could be modified to do that.
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markt@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |andrewolter89@hotmail.com
------- Additional Comments From markt@apache.org 2007-09-06 19:01 -------
*** Bug 41868 has been marked as a duplicate of this bug. ***
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negrea_stefan@yahoo.com changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|REOPENED |NEEDINFO
------- Additional Comments From negrea_stefan@yahoo.com 2007-02-08 11:24 -------
The tomcat service needs to be relinked to jvm.dll. This can be changed from the
service properties in the Services window.
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------- Additional Comments From cpierret@sparus-software.com 2007-02-09 02:14 -------
Some information on why this issue may occur on some systems...
The jakarta_service code uses a LOAD_WITH_ALTERED_SEARCH_PATH option when
loading jvm.dll (and all its dependent DLLs).
See the following link for details on what is done when the jvm.dll is loaded by
the jakarta_service code:
Dynamic-Link Library Search Order,
http://msdn2.microsoft.com/en-us/library/ms682586.aspx
The behavior depends on:
- the OS version
- the registry value HKLM\System\CurrentControlSet\Control\Session
Manager\SafeDllSearchMode
- the content of the directory specified for jvm.dll, the current directory, the
system directory, the 16-bit system directory, the Windows directory, the
directories that are listed in the PATH environment variable.
There are many ways it can go wrong ...
So I suggest that anyone encountering this issue, use the Filemon tool from:
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx
Launch it before starting the tomcat service, stopping capture after the service
start has failed then save the log and have a look at the log to guess which DLL
fails to load and if the search path used is correct.
I heavily suspect issues to come from DLL search path including bad versions of
some DLLs (and very likely JDK1.5 DLLs while trying to load JDK1.6 DLLs).
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DO NOT REPLY [Bug 41538] - Unable to run Tomcat as a Windows service under JDK 1.6
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markt@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |RESOLVED
Resolution| |WORKSFORME
------- Additional Comments From markt@apache.org 2007-02-06 17:43 -------
This works for me on XP Home SP2.
That it fails for you on some machines and works on others points to a
configuration issue with those machines (maybe the Java 6 install?) rather than
a Tomcat issue or an issue with the service wrapper.
The tomcat users list is the best place to get further help with this issue.
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markt@apache.org changed:
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CC| |gp@pagux.com
------- Additional Comments From markt@apache.org 2007-09-06 19:09 -------
*** Bug 42915 has been marked as a duplicate of this bug. ***
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fabio.grassi@generalisi.it changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |REOPENED
Resolution|WORKSFORME |
------- Additional Comments From fabio.grassi@generalisi.it 2007-02-08 00:29 -------
If you Google a little or browse tomcat-user mailing list you'll discover that
I'm not the only one to experience this very same problem. It is for sure a
configuration-related issue, but the fact that it involves only Tomcat and only
on jdk 1.6 (with jdk 1.5 it works fine on the same machine) and that at least a
few people who are long-time Tomcat users have not been able so far to fix it,
should suggest to keep the bug open and investigate further. Bear in mind that
not many people have started using jdk 1.6, and those who are may be using
Tomcat 6, so it may end up that many more cases show up in the next weeks.
Ciao, FG.
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------- Additional Comments From jleech@virtela.net 2007-08-29 08:45 -------
Java 6 breaks https anyway, by using only 768 bits in the Diffie-Hellman key
exchange, and thus insecure.
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------- Additional Comments From cowwoc@bbs.darktech.org 2007-03-02 14:10 -------
Mladen, I think you are mistaking two different bugs here.
The first issue is that in older builds of JDK6 could not find msvcr71.dll and
poped up a dialog box when you ran java from command-line. This has been fixed
in JDK6 final. See: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6372216
The second issue (totally unrelated to the first) is that Tomcat does not ship
msvcr71.dll as part of its installer even though Microsoft's deployment guide
clearly requires this:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/vclib/html/_crt_c_run.2d.time_libraries.asp
I quote: "An application should use and redistribute msvcr71.dll, and it should
avoid placing a copy or using an existing copy of msvcr71.dll in the system
directory. Instead, the application should keep a copy of msvcr71.dll in its
application directory with the program executable."
Just because the JRE happens to redistribute msvcr71.dll itself does not mean
that Tomcat is not required to do the same. The point of an installer is to
unpack the software and fully configure it. By asking users to manually add
JAVA_HOME/bin to their PATH (where is this documented even?) you are completely
missing this point.
In my humble view you have two options:
1) Follow the Microsoft deployment guide and redistribute msvcr71.dll with
Tomcat. Every application I know does this.
2) Alternatively, if you insist on reusing msvcr71.dll shipped with the JRE,
Tomcat's installer should either copy it into the tomcat/bin directory or modify
tomcat5.exe to explicitly look for it in jre/bin.
The existing error message is extremely cryptic and very hard to figure out.
Please reconsider fixing this as soon as possible.
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fabio.grassi@generalisi.it changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |REOPENED
Resolution|INVALID |
------- Additional Comments From fabio.grassi@generalisi.it 2007-02-10 04:34 -------
I investigated further using Filemon as cleverly suggested by Christophe and
found that Tomcat5.exe was unable to load msvcrt71.dll.
On that machine that particular dll was not present in any of the directories on
the search path. In fact it was present in JAVA_HOME\bin which is not added to
the path by default. I added JAVA_HOME\bin to Path env variable and now
everything works fine (although I had to reboot the server in order to have the
search path modified, merely modifying the Path env variable was not enough).
On the other machine where Tomcat service worked from the beginning with jdk1.6,
it turned out that msvcr71.dll had already been installed by software other than
the JDK in directories different from JAVA_HOME\bin and that one of those many
copies was the one to be loaded.
Whether this is a Tomcat bug, a JDK bug, a Windows bug or no bug at all I don't
know, but I think other people will hit it particularly if msvcr71.dll is not
installed by default by at least some Windows versions, so I reopen this issue
in order for it to be further scrutinized.
Ciao, FG.
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markt@apache.org changed:
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----------------------------------------------------------------------------
Status|REOPENED |RESOLVED
Resolution| |INVALID
------- Additional Comments From markt@apache.org 2007-02-10 09:20 -------
Thanks for the additional information. A quick Google shows that this is a Java
bug. See http://forums.java.net/jive/thread.jspa?messageID=78158
The short-term fix is to copy msvcr71.dll from %JAVA_HOME%\bin to
%SYSTEM_ROOT%\system32 or any other location on the path.
Sorry I missed this in my previous test. I was using VMWare and installed the
tools so I could access the JDK install files on the local machine. The tools
installation installed the required dll in system32 so it was on the path -
hence the install wasn't quite as clean as I thought it was and everything worked.
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markt@apache.org changed:
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CC| |donnygat@gmail.com
------- Additional Comments From markt@apache.org 2007-08-29 04:45 -------
*** Bug 43221 has been marked as a duplicate of this bug. ***
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markt@apache.org changed:
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Resolution| |INVALID
------- Additional Comments From markt@apache.org 2007-02-08 19:17 -------
I have tested this again, this time with a completely fresh install of the
following:
- Windows 2003 R2
- JDK 1.6.0
- Tomcat 5.5.20
The Tomcat service installs without issue and works as expected.
The varying reports of success from different users point to a configuration or
incomplete installation of Tomcat and/or the 1.6 JDK.
If someone can provide a series of tested installation steps for a clean system
that reproduces this problem then I will investigate further.
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markt@apache.org changed:
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CC| |mzko@tut.by
------- Additional Comments From markt@apache.org 2007-02-16 16:19 -------
*** Bug 41639 has been marked as a duplicate of this bug. ***
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------- Additional Comments From mturk@apache.org 2007-02-11 09:16 -------
The suggested workaround will not be implemented.
The solution is to properly install JDK, setup JAVA_HOME
and add the %JAVA_HOME%\bin to the System PATH.
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------- Additional Comments From cpierret@sparus-software.com 2007-02-08 03:53 -------
I had the exact same issue on a W2K3 server running 5.5.20 (due to a tester
installing JDK1.6 by mistake instead of JDK1.5 since it is now the default JDK
choice on Sun web site).
I was on a urge for a "CEO" demo, and did not investigate much (and went back to
JDK 1.5), but it seems to be related to configuration of tomcat windows service
using jvm.dll and some changes in JDK1.6 related to usage of jvm.dll from a
windows service (PATH related ?)
So the problem is very likely tomcat windows service installer when using jdk1.6.
I guess that if one does the following steps, he can easily reproduce the issue:
- install a clean W2K3 server OS : no previous JDK or tomcat installation or
environment variable changes like PATH or JAVA_HOME
- install JDK1.6 (and JRE 1.6 inside JDK setup)
- install tomcat 5.5.20 as a windows service
- start the tomcat service
I really think this is a "blocker" issue as it simply prevents running tomcat as
a service on some installations with current recommended JDK/JRE versions (1.6).
I should be kept open until tomcat service installation works with JDK1.6 on
clean servers or at least a documented work-around is found for those installations.
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DO NOT REPLY [Bug 41538] - Unable to run Tomcat as a Windows service under JDK 1.6
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markt@apache.org changed:
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CC| |bdziedzic@atlassian.com
------- Additional Comments From markt@apache.org 2007-08-16 17:05 -------
*** Bug 43127 has been marked as a duplicate of this bug. ***
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