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Posted to dev@tomcat.apache.org by bu...@apache.org on 2005/03/30 17:25:39 UTC
DO NOT REPLY [Bug 34240] New: -
Dowloads of Word and PDF files randomly fail
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http://issues.apache.org/bugzilla/show_bug.cgi?id=34240
Summary: Dowloads of Word and PDF files randomly fail
Product: Tomcat 5
Version: Unknown
Platform: Other
OS/Version: Windows 2000
Status: NEW
Severity: major
Priority: P2
Component: Unknown
AssignedTo: tomcat-dev@jakarta.apache.org
ReportedBy: jjbanks@gdph.state.ga.us
On our intranet web site, we have numerous Word and Pdf files for employees to
download. For some reason, some files will not download and the problem is
random. Rebooting the web server fixes the problem temporarily then it begins
again. The web browser (almost all IE and one FireFox) acts as if it is
downloading the file and is just hung. Sometimes the browser displays "Done"
in the status bar, but the browser window is blank. When a file does not
download, we have discovered that we can cut and paste the URL to the file in
the address bar and replace the FQDN in the URL with the IP address and the
file will download just fine...even though we accessed the web site via the
FQDN to get to the download page (and both FQDNs are the same). We did not
have this problem in Tomcat 4 and I don't know if this is related to the
problem users are reporting about not being about to download via HTTPS/SSL.
We are just using HTTP with no SSL for our downloads.
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