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Posted to dev@tomcat.apache.org by bu...@apache.org on 2005/03/30 17:25:39 UTC

DO NOT REPLY [Bug 34240] New: - Dowloads of Word and PDF files randomly fail

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http://issues.apache.org/bugzilla/show_bug.cgi?id=34240

           Summary: Dowloads of Word and PDF files randomly fail
           Product: Tomcat 5
           Version: Unknown
          Platform: Other
        OS/Version: Windows 2000
            Status: NEW
          Severity: major
          Priority: P2
         Component: Unknown
        AssignedTo: tomcat-dev@jakarta.apache.org
        ReportedBy: jjbanks@gdph.state.ga.us


On our intranet web site, we have numerous Word and Pdf files for employees to 
download.  For some reason, some files will not download and the problem is 
random.  Rebooting the web server fixes the problem temporarily then it begins 
again.  The web browser (almost all IE and one FireFox) acts as if it is 
downloading the file and is just hung.  Sometimes the browser displays "Done" 
in the status bar, but the browser window is blank.  When a file does not 
download, we have discovered that we can cut and paste the URL to the file in 
the address bar and replace the FQDN in the URL with the IP address and the 
file will download just fine...even though we accessed the web site via the 
FQDN to get to the download page (and both FQDNs are the same).  We did not 
have this problem in Tomcat 4 and I don't know if this is related to the 
problem users are reporting about not being about to download via HTTPS/SSL.  
We are just using HTTP with no SSL for our downloads.

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