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Posted to dev@flex.apache.org by Alex Harui <ah...@adobe.com> on 2014/02/10 22:48:28 UTC
[Installer] Should the log file be "user friendly"
Hi,
The new installer is basically running an approximation of Ant. Therefore
the log file is pretty much an exact replica of what our Linux users (or
anybody else) will see if they actually use Ant to install the Flex SDK.
One person who tried the new installer thinks the log should be more "user
friendly" like the old installer log. I thought Ant output was sufficient
since it is more for us diagnosing install issues than users diagnosing
those issues.
What do other folks think?
-Alex
Re: [Installer] Should the log file be "user friendly"
Posted by Mark Kessler <ke...@gmail.com>.
Well my point was adding it to the installer, not having them go back to
the website. Like after the installations done, have a couple links to the
users nabble for user support or such.
-Mark
On Tue, Feb 11, 2014 at 1:51 PM, Alex Harui <ah...@adobe.com> wrote:
> IMO, all that is spelled out on the mailing list page [1]
> http://flex.apache.org/community-mailinglists.html
>
> But if you have ideas on other ways we should make sure folks know, please
> let us know.
>
> -Alex
>
RE: [Installer] Should the log file be "user friendly"
Posted by Kessler CTR Mark J <ma...@usmc.mil>.
Send an email to [1]. All our flex mailing list information is at [2].
[1] dev-unsubscribe@flex.apache.org
[2] http://flex.apache.org/community-mailinglists.html
-Mark
-----Original Message-----
From: Marcelo Fabricio de Mello [mailto:marcelofmello@gmail.com]
Sent: Tuesday, February 11, 2014 3:19 PM
To: dev@flex.apache.org
Subject: Re: [Installer] Should the log file be "user friendly"
Hi,
How I can unsubscribe?
regards,
Marcelo
2014-02-11 17:41 GMT-02:00 Sean Thayne <se...@skyseek.com>:
> One nice thing that forums have over the mailing list, is they get scanned
> by search engines for easy searching. I personally prefer the mailing lists
> though.
>
> ~Sean
>
> <http://www.skyseek.com>
> class *Sean_Thayne*
> extends Developer {
> public $skype = "sthayne23";
> public $gTalk = "sean@skyseek.com";
> public $url = "www.skyseek.com";
> }
>
>
> On Tue, Feb 11, 2014 at 12:25 PM, Dany Dhondt <ar...@mac.com> wrote:
>
> >
> >
> >
> > > But if you have ideas on other ways we should make sure folks know,
> > please
> > > let us know.
> >
> > What about a forum? I used to visit the adobe flex forum a lot before the
> > apache transfer. It looked quite good and there was a lot of traffic.
> > Couldn't it be transferred to flex.apache?
> >
> >
> > Dany
>
Re: [Installer] Should the log file be "user friendly"
Posted by Erik de Bruin <er...@ixsoftware.nl>.
By asking for it in the middle of a totally unrelated thread:
http://bit.ly/LTIbzj
EdB
On Tue, Feb 11, 2014 at 9:18 PM, Marcelo Fabricio de Mello <
marcelofmello@gmail.com> wrote:
> Hi,
>
> How I can unsubscribe?
> regards,
>
> Marcelo
>
>
>
> 2014-02-11 17:41 GMT-02:00 Sean Thayne <se...@skyseek.com>:
>
> > One nice thing that forums have over the mailing list, is they get
> scanned
> > by search engines for easy searching. I personally prefer the mailing
> lists
> > though.
> >
> > ~Sean
> >
> > <http://www.skyseek.com>
> > class *Sean_Thayne*
> > extends Developer {
> > public $skype = "sthayne23";
> > public $gTalk = "sean@skyseek.com";
> > public $url = "www.skyseek.com";
> > }
> >
> >
> > On Tue, Feb 11, 2014 at 12:25 PM, Dany Dhondt <ar...@mac.com>
> wrote:
> >
> > >
> > >
> > >
> > > > But if you have ideas on other ways we should make sure folks know,
> > > please
> > > > let us know.
> > >
> > > What about a forum? I used to visit the adobe flex forum a lot before
> the
> > > apache transfer. It looked quite good and there was a lot of traffic.
> > > Couldn't it be transferred to flex.apache?
> > >
> > >
> > > Dany
> >
>
--
Ix Multimedia Software
Jan Luykenstraat 27
3521 VB Utrecht
T. 06-51952295
I. www.ixsoftware.nl
Re: [Installer] Should the log file be "user friendly"
Posted by Marcelo Fabricio de Mello <ma...@gmail.com>.
Hi,
How I can unsubscribe?
regards,
Marcelo
2014-02-11 17:41 GMT-02:00 Sean Thayne <se...@skyseek.com>:
> One nice thing that forums have over the mailing list, is they get scanned
> by search engines for easy searching. I personally prefer the mailing lists
> though.
>
> ~Sean
>
> <http://www.skyseek.com>
> class *Sean_Thayne*
> extends Developer {
> public $skype = "sthayne23";
> public $gTalk = "sean@skyseek.com";
> public $url = "www.skyseek.com";
> }
>
>
> On Tue, Feb 11, 2014 at 12:25 PM, Dany Dhondt <ar...@mac.com> wrote:
>
> >
> >
> >
> > > But if you have ideas on other ways we should make sure folks know,
> > please
> > > let us know.
> >
> > What about a forum? I used to visit the adobe flex forum a lot before the
> > apache transfer. It looked quite good and there was a lot of traffic.
> > Couldn't it be transferred to flex.apache?
> >
> >
> > Dany
>
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
As Mark mentioned, the dev@ and users@ mailing lists can also be viewed as
a forum by registering at Nabble. Apache does not use forums, only
mailing lists.
Instructions for the Nabble forums are on this page [1]
[1] http://flex.apache.org/community-mailinglists.html
-Alex
On 2/11/14 11:41 AM, "Sean Thayne" <se...@skyseek.com> wrote:
>One nice thing that forums have over the mailing list, is they get scanned
>by search engines for easy searching. I personally prefer the mailing
>lists
>though.
>
>~Sean
>
><http://www.skyseek.com>
>class *Sean_Thayne*
> extends Developer {
> public $skype = "sthayne23";
> public $gTalk = "sean@skyseek.com";
> public $url = "www.skyseek.com";
>}
>
>
>On Tue, Feb 11, 2014 at 12:25 PM, Dany Dhondt <ar...@mac.com> wrote:
>
>>
>>
>>
>> > But if you have ideas on other ways we should make sure folks know,
>> please
>> > let us know.
>>
>> What about a forum? I used to visit the adobe flex forum a lot before
>>the
>> apache transfer. It looked quite good and there was a lot of traffic.
>> Couldn't it be transferred to flex.apache?
>>
>>
>> Dany
Re: [Installer] Should the log file be "user friendly"
Posted by Sean Thayne <se...@skyseek.com>.
One nice thing that forums have over the mailing list, is they get scanned
by search engines for easy searching. I personally prefer the mailing lists
though.
~Sean
<http://www.skyseek.com>
class *Sean_Thayne*
extends Developer {
public $skype = "sthayne23";
public $gTalk = "sean@skyseek.com";
public $url = "www.skyseek.com";
}
On Tue, Feb 11, 2014 at 12:25 PM, Dany Dhondt <ar...@mac.com> wrote:
>
>
>
> > But if you have ideas on other ways we should make sure folks know,
> please
> > let us know.
>
> What about a forum? I used to visit the adobe flex forum a lot before the
> apache transfer. It looked quite good and there was a lot of traffic.
> Couldn't it be transferred to flex.apache?
>
>
> Dany
Re: [Installer] Should the log file be "user friendly"
Posted by Dany Dhondt <ar...@mac.com>.
> But if you have ideas on other ways we should make sure folks know, please
> let us know.
What about a forum? I used to visit the adobe flex forum a lot before the apache transfer. It looked quite good and there was a lot of traffic.
Couldn't it be transferred to flex.apache?
Dany
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
IMO, all that is spelled out on the mailing list page [1]
http://flex.apache.org/community-mailinglists.html
But if you have ideas on other ways we should make sure folks know, please
let us know.
-Alex
On 2/11/14 10:18 AM, "Kessler CTR Mark J" <ma...@usmc.mil>
wrote:
>Or at least the nabble group for the Flex Users. It's much easier to
>deal with in a graphical thread form.
>
>-Mark
>
>-----Original Message-----
>From: Dany Dhondt [mailto:archemedia@mac.com]
>Sent: Tuesday, February 11, 2014 12:44 PM
>To: dev@flex.apache.org
>Subject: Re: [Installer] Should the log file be "user friendly"
>
>if the user@ list is meant for getting help, then we might promote this
>more?
>
>Dany Dhondt
>archemedia@mac.com
>
>
>
>Op 11-feb.-2014, om 18:41 heeft Lee Burrows
><su...@leeburrows.com> het volgende geschreven:
>
>> Maybe just display a message upon installation. eg: "thanks for
>>downloading. get involved [link]. find out more [link]"
>>
>> On 11/02/2014 17:27, Dany Dhondt wrote:
>>> IMHO, inviting flex users to the dev list might not work, because of
>>>the highly technical discussions there.
>>> Most people will get overwhelmed with the list traffic I think.
>>> An installer should just do what we expect: install the sdk, no?
>>> The 'how to get involved' is easy to find on our site.
>>>
>>> Also, too many people on the dev list might use it as a help line,
>>>which isn't its purpose.
>>> Is there a possibility to have our own 'help' list or forum or is the
>>>adobe forum still the preferred place to be?
>>>
>>> Sincerely
>>>
>>> Dany Dhondt
>>> archemedia@mac.com
>>>
>>>
>>>
>>> Op 11-feb.-2014, om 18:08 heeft Kessler CTR Mark J
>>><ma...@usmc.mil> het volgende geschreven:
>>>
>>>>> we don't have anywhere near that many people on the mailing lists.
>>>> Should we provide a link to subscribe to the mailing lists from the
>>>>installer? Such as if they pick the dev branch or nightly's ?
>>>>
>>>>
>>>> -Mark
>>>>
>>>> -----Original Message-----
>>>> From: Justin Mclean [mailto:justin@classsoftware.com]
>>>> Sent: Monday, February 10, 2014 6:42 PM
>>>> To: dev@flex.apache.org
>>>> Subject: Re: [Installer] Should the log file be "user friendly"
>>>>
>>>> Hi,
>>>>
>>>>> For #1, we could just add more "echo" statements and have the
>>>>>installer
>>>>> only log echo statements.
>>>> That would certainly help.
>>>>
>>>>> Or to only fix #2, we could tweak some ant target names to make it
>>>>>clear
>>>>> they are conditional such as "air-setup-win-if-on-windows".
>>>> Why not just not log them in the installers log?
>>>>
>>>>> I would expect them to contact the users list and we'd still help
>>>>>them
>>>>> there.
>>>> We've had 20,000+ installs of the SDK via the installer - we don't
>>>>have anywhere near that many people on the mailing lists. I think a
>>>>little caution is prudent here. the installer is the first thing a
>>>>user will use when trying to installer the SDK.
>>>>
>>>> Thanks,
>>>> Justin
>>>
>>
>>
>> --
>> Lee Burrows
>> ActionScripter
>>
>
RE: [Installer] Should the log file be "user friendly"
Posted by Kessler CTR Mark J <ma...@usmc.mil>.
Or at least the nabble group for the Flex Users. It's much easier to deal with in a graphical thread form.
-Mark
-----Original Message-----
From: Dany Dhondt [mailto:archemedia@mac.com]
Sent: Tuesday, February 11, 2014 12:44 PM
To: dev@flex.apache.org
Subject: Re: [Installer] Should the log file be "user friendly"
if the user@ list is meant for getting help, then we might promote this more?
Dany Dhondt
archemedia@mac.com
Op 11-feb.-2014, om 18:41 heeft Lee Burrows <su...@leeburrows.com> het volgende geschreven:
> Maybe just display a message upon installation. eg: "thanks for downloading. get involved [link]. find out more [link]"
>
> On 11/02/2014 17:27, Dany Dhondt wrote:
>> IMHO, inviting flex users to the dev list might not work, because of the highly technical discussions there.
>> Most people will get overwhelmed with the list traffic I think.
>> An installer should just do what we expect: install the sdk, no?
>> The 'how to get involved' is easy to find on our site.
>>
>> Also, too many people on the dev list might use it as a help line, which isn't its purpose.
>> Is there a possibility to have our own 'help' list or forum or is the adobe forum still the preferred place to be?
>>
>> Sincerely
>>
>> Dany Dhondt
>> archemedia@mac.com
>>
>>
>>
>> Op 11-feb.-2014, om 18:08 heeft Kessler CTR Mark J <ma...@usmc.mil> het volgende geschreven:
>>
>>>> we don't have anywhere near that many people on the mailing lists.
>>> Should we provide a link to subscribe to the mailing lists from the installer? Such as if they pick the dev branch or nightly's ?
>>>
>>>
>>> -Mark
>>>
>>> -----Original Message-----
>>> From: Justin Mclean [mailto:justin@classsoftware.com]
>>> Sent: Monday, February 10, 2014 6:42 PM
>>> To: dev@flex.apache.org
>>> Subject: Re: [Installer] Should the log file be "user friendly"
>>>
>>> Hi,
>>>
>>>> For #1, we could just add more "echo" statements and have the installer
>>>> only log echo statements.
>>> That would certainly help.
>>>
>>>> Or to only fix #2, we could tweak some ant target names to make it clear
>>>> they are conditional such as "air-setup-win-if-on-windows".
>>> Why not just not log them in the installers log?
>>>
>>>> I would expect them to contact the users list and we'd still help them
>>>> there.
>>> We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
>>>
>>> Thanks,
>>> Justin
>>
>
>
> --
> Lee Burrows
> ActionScripter
>
Re: [Installer] Should the log file be "user friendly"
Posted by Dany Dhondt <ar...@mac.com>.
if the user@ list is meant for getting help, then we might promote this more?
Dany Dhondt
archemedia@mac.com
Op 11-feb.-2014, om 18:41 heeft Lee Burrows <su...@leeburrows.com> het volgende geschreven:
> Maybe just display a message upon installation. eg: "thanks for downloading. get involved [link]. find out more [link]"
>
> On 11/02/2014 17:27, Dany Dhondt wrote:
>> IMHO, inviting flex users to the dev list might not work, because of the highly technical discussions there.
>> Most people will get overwhelmed with the list traffic I think.
>> An installer should just do what we expect: install the sdk, no?
>> The 'how to get involved' is easy to find on our site.
>>
>> Also, too many people on the dev list might use it as a help line, which isn't its purpose.
>> Is there a possibility to have our own 'help' list or forum or is the adobe forum still the preferred place to be?
>>
>> Sincerely
>>
>> Dany Dhondt
>> archemedia@mac.com
>>
>>
>>
>> Op 11-feb.-2014, om 18:08 heeft Kessler CTR Mark J <ma...@usmc.mil> het volgende geschreven:
>>
>>>> we don't have anywhere near that many people on the mailing lists.
>>> Should we provide a link to subscribe to the mailing lists from the installer? Such as if they pick the dev branch or nightly's ?
>>>
>>>
>>> -Mark
>>>
>>> -----Original Message-----
>>> From: Justin Mclean [mailto:justin@classsoftware.com]
>>> Sent: Monday, February 10, 2014 6:42 PM
>>> To: dev@flex.apache.org
>>> Subject: Re: [Installer] Should the log file be "user friendly"
>>>
>>> Hi,
>>>
>>>> For #1, we could just add more "echo" statements and have the installer
>>>> only log echo statements.
>>> That would certainly help.
>>>
>>>> Or to only fix #2, we could tweak some ant target names to make it clear
>>>> they are conditional such as "air-setup-win-if-on-windows".
>>> Why not just not log them in the installers log?
>>>
>>>> I would expect them to contact the users list and we'd still help them
>>>> there.
>>> We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
>>>
>>> Thanks,
>>> Justin
>>
>
>
> --
> Lee Burrows
> ActionScripter
>
Re: [Installer] Should the log file be "user friendly"
Posted by Lee Burrows <su...@leeburrows.com>.
Maybe just display a message upon installation. eg: "thanks for
downloading. get involved [link]. find out more [link]"
On 11/02/2014 17:27, Dany Dhondt wrote:
> IMHO, inviting flex users to the dev list might not work, because of the highly technical discussions there.
> Most people will get overwhelmed with the list traffic I think.
> An installer should just do what we expect: install the sdk, no?
> The 'how to get involved' is easy to find on our site.
>
> Also, too many people on the dev list might use it as a help line, which isn't its purpose.
> Is there a possibility to have our own 'help' list or forum or is the adobe forum still the preferred place to be?
>
> Sincerely
>
> Dany Dhondt
> archemedia@mac.com
>
>
>
> Op 11-feb.-2014, om 18:08 heeft Kessler CTR Mark J <ma...@usmc.mil> het volgende geschreven:
>
>>> we don't have anywhere near that many people on the mailing lists.
>> Should we provide a link to subscribe to the mailing lists from the installer? Such as if they pick the dev branch or nightly's ?
>>
>>
>> -Mark
>>
>> -----Original Message-----
>> From: Justin Mclean [mailto:justin@classsoftware.com]
>> Sent: Monday, February 10, 2014 6:42 PM
>> To: dev@flex.apache.org
>> Subject: Re: [Installer] Should the log file be "user friendly"
>>
>> Hi,
>>
>>> For #1, we could just add more "echo" statements and have the installer
>>> only log echo statements.
>> That would certainly help.
>>
>>> Or to only fix #2, we could tweak some ant target names to make it clear
>>> they are conditional such as "air-setup-win-if-on-windows".
>> Why not just not log them in the installers log?
>>
>>> I would expect them to contact the users list and we'd still help them
>>> there.
>> We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
>>
>> Thanks,
>> Justin
>
--
Lee Burrows
ActionScripter
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
On 2/11/14 9:27 AM, "Dany Dhondt" <ar...@mac.com> wrote:
>Also, too many people on the dev list might use it as a help line, which
>isn't its purpose.
>Is there a possibility to have our own 'help' list or forum or is the
>adobe forum still the preferred place to be?
IMO, the users@ mailing list is supposed to be the 'help' list.
-Alex
Re: [Installer] Should the log file be "user friendly"
Posted by Dany Dhondt <ar...@mac.com>.
IMHO, inviting flex users to the dev list might not work, because of the highly technical discussions there.
Most people will get overwhelmed with the list traffic I think.
An installer should just do what we expect: install the sdk, no?
The 'how to get involved' is easy to find on our site.
Also, too many people on the dev list might use it as a help line, which isn't its purpose.
Is there a possibility to have our own 'help' list or forum or is the adobe forum still the preferred place to be?
Sincerely
Dany Dhondt
archemedia@mac.com
Op 11-feb.-2014, om 18:08 heeft Kessler CTR Mark J <ma...@usmc.mil> het volgende geschreven:
>> we don't have anywhere near that many people on the mailing lists.
>
> Should we provide a link to subscribe to the mailing lists from the installer? Such as if they pick the dev branch or nightly's ?
>
>
> -Mark
>
> -----Original Message-----
> From: Justin Mclean [mailto:justin@classsoftware.com]
> Sent: Monday, February 10, 2014 6:42 PM
> To: dev@flex.apache.org
> Subject: Re: [Installer] Should the log file be "user friendly"
>
> Hi,
>
>> For #1, we could just add more "echo" statements and have the installer
>> only log echo statements.
> That would certainly help.
>
>> Or to only fix #2, we could tweak some ant target names to make it clear
>> they are conditional such as "air-setup-win-if-on-windows".
> Why not just not log them in the installers log?
>
>> I would expect them to contact the users list and we'd still help them
>> there.
> We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
>
> Thanks,
> Justin
RE: [Installer] Should the log file be "user friendly"
Posted by Kessler CTR Mark J <ma...@usmc.mil>.
> we don't have anywhere near that many people on the mailing lists.
Should we provide a link to subscribe to the mailing lists from the installer? Such as if they pick the dev branch or nightly's ?
-Mark
-----Original Message-----
From: Justin Mclean [mailto:justin@classsoftware.com]
Sent: Monday, February 10, 2014 6:42 PM
To: dev@flex.apache.org
Subject: Re: [Installer] Should the log file be "user friendly"
Hi,
> For #1, we could just add more "echo" statements and have the installer
> only log echo statements.
That would certainly help.
> Or to only fix #2, we could tweak some ant target names to make it clear
> they are conditional such as "air-setup-win-if-on-windows".
Why not just not log them in the installers log?
> I would expect them to contact the users list and we'd still help them
> there.
We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
Thanks,
Justin
Re: [Installer] Should the log file be "user friendly"
Posted by Justin Mclean <ju...@classsoftware.com>.
Hi,
>> Make it user/human readable basically as it was before.
> OK. But realize that for the folks on Linux using Ant they will still see
> Ant output.
That's fine - they are most likely used to it. Windows developers may not be.
Justin
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
On 2/10/14 4:00 PM, "Justin Mclean" <ju...@classsoftware.com> wrote:
>Hi,
>
>> I'm now confused on what you'd like to see changed.
>Make it user/human readable basically as it was before.
OK. But realize that for the folks on Linux using Ant they will still see
Ant output.
-Alex
Re: [Installer] Should the log file be "user friendly"
Posted by Justin Mclean <ju...@classsoftware.com>.
Hi,
> I'm now confused on what you'd like to see changed.
Make it user/human readable basically as it was before.
Thanks,
Justin
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
On 2/10/14 3:42 PM, "Justin Mclean" <ju...@classsoftware.com> wrote:
>Hi,
>
>> For #1, we could just add more "echo" statements and have the installer
>> only log echo statements.
>That would certainly help.
>
>> Or to only fix #2, we could tweak some ant target names to make it clear
>> they are conditional such as "air-setup-win-if-on-windows".
>Why not just not log them in the installers log?
I'm now confused on what you'd like to see changed. It would be simpler
and generate shorter logs to just make nicer ant target names.
I'll hold off on changing anything here to see if others have opinions.
-Alex
Re: [Installer] Should the log file be "user friendly"
Posted by Justin Mclean <ju...@classsoftware.com>.
Hi,
> For #1, we could just add more "echo" statements and have the installer
> only log echo statements.
That would certainly help.
> Or to only fix #2, we could tweak some ant target names to make it clear
> they are conditional such as "air-setup-win-if-on-windows".
Why not just not log them in the installers log?
> I would expect them to contact the users list and we'd still help them
> there.
We've had 20,000+ installs of the SDK via the installer - we don't have anywhere near that many people on the mailing lists. I think a little caution is prudent here. the installer is the first thing a user will use when trying to installer the SDK.
Thanks,
Justin
Re: [Installer] Should the log file be "user friendly"
Posted by OmPrakash Muppirala <bi...@gmail.com>.
On Mon, Feb 10, 2014 at 2:33 PM, Alex Harui <ah...@adobe.com> wrote:
>
>
> On 2/10/14 2:00 PM, "Justin Mclean" <ju...@classsoftware.com> wrote:
>
> >Hi,
> >
> >User installing the SDK need a understandable log if something goes wrong
> >and they may not be familiar with ant. The log is not just for our use
> >IMO.
> There's a couple of things about the Ant output:
> 1) It isn't in complete sentences.
> 2) It lists target names even if the body of the target is skipped so on a
> Mac install it will still mention Windows-only targets.
>
> For #1, we could just add more "echo" statements and have the installer
> only log echo statements.
>
> Or to only fix #2, we could tweak some ant target names to make it clear
> they are conditional such as "air-setup-win-if-on-windows".
>
> >
> >Not all users would be willing to contact the dev list for help if
> >something goes wrong with the installer (for starter they are unlikely to
> >be signed up it).
> I would expect them to contact the users list and we'd still help them
> there.
>
> >
> >A useful stat would be to record failed installs in google analytics - so
> >we know what % of people are having issues and possibly do something
> >about it.
> And you mentioned we may need to change the way we record successful
> installs so it tracks FlexJS and other packages separately from the SDK.
> Om, can you do that?
>
>
Yes, I can. Can you please file a JIRA ticket against my name with the
requirements?
Thanks,
Om
> Thanks,
> -Alex
>
>
Re: [Installer] Should the log file be "user friendly"
Posted by Alex Harui <ah...@adobe.com>.
On 2/10/14 2:00 PM, "Justin Mclean" <ju...@classsoftware.com> wrote:
>Hi,
>
>User installing the SDK need a understandable log if something goes wrong
>and they may not be familiar with ant. The log is not just for our use
>IMO.
There's a couple of things about the Ant output:
1) It isn't in complete sentences.
2) It lists target names even if the body of the target is skipped so on a
Mac install it will still mention Windows-only targets.
For #1, we could just add more "echo" statements and have the installer
only log echo statements.
Or to only fix #2, we could tweak some ant target names to make it clear
they are conditional such as "air-setup-win-if-on-windows".
>
>Not all users would be willing to contact the dev list for help if
>something goes wrong with the installer (for starter they are unlikely to
>be signed up it).
I would expect them to contact the users list and we'd still help them
there.
>
>A useful stat would be to record failed installs in google analytics - so
>we know what % of people are having issues and possibly do something
>about it.
And you mentioned we may need to change the way we record successful
installs so it tracks FlexJS and other packages separately from the SDK.
Om, can you do that?
Thanks,
-Alex
Re: [Installer] Should the log file be "user friendly"
Posted by Justin Mclean <ju...@classsoftware.com>.
Hi,
User installing the SDK need a understandable log if something goes wrong and they may not be familiar with ant. The log is not just for our use IMO.
Not all users would be willing to contact the dev list for help if something goes wrong with the installer (for starter they are unlikely to be signed up it).
A useful stat would be to record failed installs in google analytics - so we know what % of people are having issues and possibly do something about it.
Thanks,
Justin