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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/04/01 00:46:37 UTC

[Bug 121984] New: Selecting a JRE does not recognize the JRE

https://issues.apache.org/ooo/show_bug.cgi?id=121984

            Bug ID: 121984
        Issue Type: DEFECT
           Summary: Selecting a JRE does not recognize the JRE
    Classification: Code
           Product: General
           Version: AOO 3.4.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: starrychloe@oliveyou.net
                CC: issues@openoffice.apache.org

Created attachment 80486
  --> https://issues.apache.org/ooo/attachment.cgi?id=80486&action=edit
Select a JRE

When trying to save as Word 2003 (XML), I get an error saying a JRE is
required, even though it is already installed. 

C:\windows\system32>java -version
java version "1.7.0_17"
Java(TM) SE Runtime Environment (build 1.7.0_17-b02)
Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

I went to Tools > Options > OpenOffice > Java (empty list) > Add > Path to JRE,
and it gave the error "The folder you selected does not contain a Java runtime
environment."

See screenshots.

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[Bug 121984] Selecting a JRE does not recognize the JRE

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121984

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |elish@apache.org
         Resolution|---                         |OBSOLETE

--- Comment #3 from Edwin Sharp <el...@apache.org> ---
Obsolete per comment 2

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[Bug 121984] Selecting a JRE does not recognize the JRE

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121984

--- Comment #1 from Chloe <st...@oliveyou.net> ---
Created attachment 80487
  --> https://issues.apache.org/ooo/attachment.cgi?id=80487&action=edit
Invalid JRE error

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[Bug 121984] Selecting a JRE does not recognize the JRE

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121984

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #2 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #0)
> C:\windows\system32>java -version
> java version "1.7.0_17"
> Java(TM) SE Runtime Environment (build 1.7.0_17-b02)
> Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

OpenOffice is a 32 bits application, you need a 32 bits Java Runtime
Environment.

As you seem to be on Windows 64 bits, you may be affected by this known issue,
too:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues
Apache OpenOffice 3.4.0 and 3.4.1 support Java 7, which is the recommended
configuration; but (especially on 64-bit Windows) you might receive warnings
about the Java version being defective. In that case, download and install the
Microsoft Visual C++ 2010 Redistributable Package. If you still have problems,
install the most current JRE 6 version.
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

Please try installing a 32 bits JRE (there is no need to uninstall the 64 bits
version, as it may be needed by other 64 bits applications; you can have both
32 and 64 bits installed at the same time, they are installed in different
folders).
If this 32 bits JRE is not recognized, install the MS Visual C++ Redist.

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