[ANNOUNCE] Jira Account Cleanup for Non-ASF Users

[Steve Loughran <st...@cloudera.com.INVALID>]

For people who aren't on the asf infra mailing list, here's their
announcement about a prune of
all the low-use JIRA accounts. This is above and beyond the lockdown of new
account creation
requests. LDAP == any asf committer on any project.

-----
From: Chris Lambertus <cm...@apache.org>
Date: 26 April 2023 at 21:10:39 BST
To: announce@infra.apache.org
Subject: [ANNOUNCE] Jira Account Cleanup for Non-ASF Users
Reply-To: users@infra.apache.org


Hi folks,

Effective immediately, Infra will be performing general cleanup operations
on
our Jira user base. Due to licensing changes required by Atlassian, our
active
license count must be reduced to around 20,000 active users, including the
approximately 8000 ASF LDAP users. Our Jira instance currently has 250,044
active users, the vast majority of whom are external (non-LDAP).

Infra is taking a multi-pronged approach to reducing our active license
count:

1. All accounts which have no activity (never reported, created, commented
on,
or were assigned to a ticket) have been removed.

2. All accounts with no known activity for the last two years will be marked
"inactive."

3. All accounts who have minimal activity (reported a small number of
issues, or
made a small number of comments) will be marked "inactive."

Any account marked "inactive" will be unable to log in to Jira, and the
owner
must contact Infra to have their account re-activated. [1]

All data associated with a de-activated account remains in place,; we are
not
removing any issues/comments/metadata/etc.

Important note: All of the steps above only target external users. We are
not
applying them to LDAP users.

If you have an external (non-LDAP) Jira account matching any of the above
criteria, your external account MAY be marked as inactive. If this happens,
please use your LDAP account to log in to Jira and open an Infra Jira ticket
requesting that we merge your LDAP and external accounts.

[1] We will provide a form de-activated external users can use to
re-activate
their account, should they choose to do so. The form will be available from
the
Jira banner when it is ready.

-Chris
ASF Infra