svn commit: r1738616 - /comdev/site/trunk/content/contributors/etiquette.mdtext

[cu...@apache.org]

Author: curcuru
Date: Mon Apr 11 17:58:36 2016
New Revision: 1738616

URL: http://svn.apache.org/viewvc?rev=1738616&view=rev
Log:
New file based on Niclas Hedhman post on dev@community 

Added:
    comdev/site/trunk/content/contributors/etiquette.mdtext   (with props)

Added: comdev/site/trunk/content/contributors/etiquette.mdtext
URL: http://svn.apache.org/viewvc/comdev/site/trunk/content/contributors/etiquette.mdtext?rev=1738616&view=auto
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+Title: Apache Community Etiquette Guidelines
+Notice:    Licensed to the Apache Software Foundation (ASF) under one
+           or more contributor license agreements.  See the NOTICE file
+           distributed with this work for additional information
+           regarding copyright ownership.  The ASF licenses this file
+           to you under the Apache License, Version 2.0 (the
+           "License"); you may not use this file except in compliance
+           with the License.  You may obtain a copy of the License at
+           .
+             http://www.apache.org/licenses/LICENSE-2.0
+           .
+           Unless required by applicable law or agreed to in writing,
+           software distributed under the License is distributed on an
+           "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+           KIND, either express or implied.  See the License for the
+           specific language governing permissions and limitations
+           under the License.
+
+The Apache Software Foundation (ASF) and our many Apache projects welcome all 
+participants who are willing to respect our community guidelines.  There are 
+many behavior or etiquette guides for online communities out there; we have a few 
+Apache-specific tips below.
+
+# Code of Conduct # {#coc}
+
+The ASF has adopted a [Code of Conduct][1] which covers interactions in 
+all the online spaces that Apache projects use - email, issue trackers, wikis, 
+websites, IRC, and the like.  Apache projects are made up of volunteers, and 
+we work to ensure that all productive contributions are welcomed.  Every 
+Apache PMC is expected to ensure their project's lists show 
+proper behavior.
+
+# Distributed, Archived, Worldwide Online Communities # {#worldwide}
+
+Apache projects are made up of communities of volunteers from around the 
+world.  When you are sending email to an Apache project mailing list, there may 
+be software developers in this country, marketing managers in that country, and 
+homemakers in another country reading your email.  They will be reading your 
+mail at all hours of the day, and both at work, at home, and on the go.  If you 
+want a response to your questions or suggestions, be sure to be polite and 
+sensible when writing.
+
+There are many amazing people helping out on Apache project mailing 
+lists - but they are all volunteers.  Being respectful of the time and 
+culture of others on the list is a key start to making productive contributions.
+
+# One Member's Participation Guidelines # {#member}
+
+The ASF is run by several hundred Members, who have deep and lasting experience 
+in helping to build and run long-term successful open source projects here 
+at Apache.  This is just one member's take on how to approach 
+communicating in an Apache project.
+
+
+**First a few general guidelines**
+
+  * Assume that the other party agrees more than disagrees with you. We
+tend to leave out agreements and focus on differences. Sometime this is
+forgotten and escalation becomes absurd for no rational reason.
+
+  * When in doubt, assume that you are interpreting the message wrongly
+and kindly ask for verification that you understood a particular topic well.
+
+  * When writing, assume that every sentence will be misinterpreted.
+Review and try to reformulate to be as clear as possible.
+
+  * Use a submissive tone in all writing. Instead of the strong "In my
+opinion, we must..." or the quite neutral "I think we should...", try to
+use "Maybe we should consider..." or "Another idea that we could..."
+
+   * If you disagree strongly with an email sent, tag it Important, then
+put it aside. Read it half a day later again. Put it aside. Read it again
+next day, and then it is easier to write a balanced and inviting response,
+instead of the initial vitriol that flows through us when we get upset. I
+found that sometimes a response wouldn't be necessary, as the importance
+was actually much lower than originally perceived, and I would be able to
+work "with", instead of "against", a given change.
+
+  * Be forgiving and accept different priorities. The other person is not
+out to get you or attack your work. More often than not, it is one of the
+above (a-d) that are failing, or that the other person prioritize some
+aspect higher than you do. Sometimes, this requires compromises, sometimes
+not and the different priorities can co-exist.
+
+
+**Most communities at Apache consists of level-headed, reasonable people**, who
+have a strong vested interest in their Apache project. This interest, often
+passion, is both the source of tension, but it is also what unites the
+people within the community. It is easy to forget the vast amount of
+agreement that exists, and get upset over relatively small disagreements.
+Ability to put that aside, or downplay the importance, will ensure a
+harmonious project.
+
+**Face-to-Face** is excellent way to eliminate disagreements, but that is often
+not practical. Consider Skype or Google Hangout, just for the social aspect
+of being part of this community. It should not be formal, and the
+invitation should go out to everyone, perhaps someone want to make a short
+presentation of what he/she is doing, to have some "structure", but that
+might not be needed either. Once we have a face to the words, and a general
+idea how that person is socially, we are much more capable to interact by
+email.
+
+Note that project *decisions* should always be made on mailing lists.  
+It's great to have a synchronous online chat to work through some questions, but 
+be sure to bring the results of the chat - and any proposals for the 
+project community to consider - back to the mailing list.  People who 
+weren't able to attend the chat or call might also have ideas on the topic.
+
+# Other Apache Etiquette Guidelines # {#other}
+
+ - [Email Etiquette Guidelines - writing good emails](http://www.apache.org/dev/contrib-email-tips)
+ - [How To Ask Smart Questions](http://www.catb.org/~esr/faqs/smart-questions.html)
+ - [Building Consensus in a community](http://community.apache.org/committers/consensusBuilding.html)
+
+
+
+
+  [1]: http://www.apache.org/foundation/policies/conduct.html
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