need some guidance in payment processing

[nachi19 <na...@gmail.com>]

Hi sir,
  I am trying to accept the order from the phone channel... i am stuck up in
payment part... the problem is how the payment is processed when the order
is placed via phone ... no doubt some representative will accept the product
details and places the order for the customer on behalf... in the order
entry tab... but when it comes to payment via card how it is done.. i.e
there should be some rules in processing of  card payment... no doubt that
the customer will not give his pin number just like that or the secured
details to the stranger... then how the payment processing is done can
anyone tell me the procedure how the things will go on.. what details need
to be taken from the customer. thanks in advance


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Re: need some guidance in payment processing

[BJ Freeman <bj...@free-man.net>]

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the CC info depends on your payment processor.
the minimum is CC# and zipcode.
Some processor give a better break if you include the CVVS code.
This is all setup up in the product store
once an order is completed, authorization is done to see if  the cc%
passes. Note depending on the CC process, you may have to do some coding.
if the CC does not pass the order is not approved and an Email is sent
that it will be retried. this also is setup in the product store.

there is no immediate feed back to the order taker if the CC# is good.


nachi19 sent the following on 1/20/2009 1:44 PM:
> Hi sir,
>   I am trying to accept the order from the phone channel... i am stuck up in
> payment part... the problem is how the payment is processed when the order
> is placed via phone ... no doubt some representative will accept the product
> details and places the order for the customer on behalf... in the order
> entry tab... but when it comes to payment via card how it is done.. i.e
> there should be some rules in processing of  card payment... no doubt that
> the customer will not give his pin number just like that or the secured
> details to the stranger... then how the payment processing is done can
> anyone tell me the procedure how the things will go on.. what details need
> to be taken from the customer. thanks in advance
> 
> 
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