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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/10/14 06:51:43 UTC
[Issue 127160] New: Open Office Crashes on Startup
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Issue ID: 127160
Issue Type: DEFECT
Summary: Open Office Crashes on Startup
Product: General
Version: 4.1.3
Hardware: Mac
OS: Mac OS X 10.11
Status: UNCONFIRMED
Severity: Normal
Priority: P5 (lowest)
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: njessup@tpg.com.au
Created attachment 85724
--> https://bz.apache.org/ooo/attachment.cgi?id=85724&action=edit
OS X Crash Log
After several months I tried to startup OpenOffice but it crashed before
displaying any windows. I'm running Mac OS 10.11.6 (El Capitan) and the last
time I ran OpenOffice was probably before I upgraded. I tried installing OO
version 4.1.3 but this produced the same result.
The crash log says:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
The complete crash log is attached. Can anyone suggest how I can avoid this?
Thanks
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Matthias Seidel <ma...@hamburg.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Latest|--- |4.1.3
Confirmation in| |
--- Comment #8 from Matthias Seidel <ma...@hamburg.de> ---
(In reply to Norman from comment #0)
> Created attachment 85724 [details]
> OS X Crash Log
>
> After several months I tried to startup OpenOffice but it crashed before
> displaying any windows. I'm running Mac OS 10.11.6 (El Capitan) and the
> last time I ran OpenOffice was probably before I upgraded. I tried
> installing OO version 4.1.3 but this produced the same result.
>
> The crash log says:
>
> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>
> The complete crash log is attached. Can anyone suggest how I can avoid this?
>
> Thanks
Sorry, I overlooked that your problem was on OS X 10.11.6.
Do you still experience the bug?
If so, I will reopen the issue.
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |knmc@apache.org
--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
Have you tried the work around at
https://bz.apache.org/ooo/show_bug.cgi?id=127143#c15?
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Matthias Seidel <ma...@hamburg.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|--- |FIXED_WITHOUT_CODE
Status|UNCONFIRMED |RESOLVED
--- Comment #7 from Matthias Seidel <ma...@hamburg.de> ---
Users on the French forum confirm that macOS 10.12.1 solves this crash.
See also issue 127143
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Marcus <ma...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
--- Comment #3 from techinfo16 <te...@bellsouth.net> ---
Created attachment 85741
--> https://bz.apache.org/ooo/attachment.cgi?id=85741&action=edit
Error log from startup of OO in Mac OS 10.12, on MacPro.
Self-explanatory if you have the description I entered.
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
--- Comment #6 from Norman <nj...@tpg.com.au> ---
I can't comment on whether the Sierra upgrade resolves this issue. However
after some experimentation I've found that for me at least the problem is
intermittent.
Open Office seems fail at startup if I have Microsoft Word running. If I quit
word then it will start fine. It therefore appears that the problem may relate
to some contention between Open Office and MS Office.
Hope this is of some help
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Matthias Seidel <ma...@hamburg.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |matthias.seidel@hamburg.de
--- Comment #5 from Matthias Seidel <ma...@hamburg.de> ---
I have heard that this bug is solved by Apple and updating MacOS Sierra to
10.12.1 should solve it?
Can anyone with an affected mac confirm this?
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |crash, needmoreinfo
--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
@Norman: does the crash happen only on the Startcenter?
Try running OpenOffice from with the Terminal.app, open the word processor with
the following command:
/Applications/OpenOffice.app/Contents/MacOS/soffice -writer
The crash report look different from bug 127143 (this bug happens on iMacs, but
only with macOS Sierra, not El Capitan)
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
techinfo16 <te...@bellsouth.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |techinfo@bellsouth.net
--- Comment #2 from techinfo16 <te...@bellsouth.net> ---
Use Open Office daily.... problem occurred suddenly after conversion to MacOS
10.12 (Sierra) on MacPro mid-2010. Have reinstalled Open Office but problem
persists - cannot even open the application to check Java or other settings.
Before this hard fail, it crashed when closing files and other random events.
Opened with terminal.app using
/Applications/OpenOffice.app/Contents/MacOS/soffice -writer
That at least opens.... can see Java 1.8.0_112 (twice) but neither is selected.
Save file, open another file - OO goes thru a "verifying OO" cycle as if a new
copy of the app.
Close files, restart OO - IMMEDIATE ERROR.
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[Issue 127160] Open Office Crashes on Startup
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127160
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
See Also| |https://bz.apache.org/ooo/s
| |how_bug.cgi?id=127143
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