OpenOffice Community Survey

[Rob Weir <ro...@apache.org>]

I'd like to start moving ahead toward a user survey.   I have an
installation of LimeSurvey setup on my server and am learning how to use
it.

Before going live with a survey of thousands of users I'd like to do an
end-to-end test by having a simple survey of us, members of the OpenOffice
project.

I have some ideas for questions, things like:

1) How long have you been using OpenOffice?

2) How long have you been involved with the OpenOffice project?

and so on.

But I want to check to see if anyone has some other interesting questions
you think we should ask?

Remember, this is a community survey, not a survey of users.

Regards,

-Rob

Re: OpenOffice Community Survey

[Jürgen Schmidt <jo...@gmail.com>]

On 4/11/13 10:58 AM, Roberto Galoppini wrote:
> I think we should try to make a survey that would help us to figure
> out the Net Promoter score, a customer loyalty metric ranging from
> -100% (everybody is a detractor) to +100% (everybody is a promoter).

mmh, I am thinking how important a visual redesign is for our users.
Means a more modern look and feel to make the whole application looking
more modern and fresh.

I believe we have many many features that our users don't even know and
often don't need. My feeling is that our users would welcome a UI
refresh with a clean and maybe simplified UI to concentrate on the most
important and most often used things. The sidebar can help moving in
this direction and there is a lot of room for improvement.

In parallel the improvement of fidelity/interoperability is important
and should be driven forward. But what use is when our users prefer to
use an application with a nicer and more appealing UI.

I believe we have to find a good compromise.

Juergen


> 
> Roberto
> 
> 2013/4/11 Stan Helton <st...@gmail.com>:
>>
>> On 4/10/2013 5:40 PM, Rob Weir wrote:
>>>
>>> I'd like to start moving ahead toward a user survey.   I have an
>>> installation of LimeSurvey setup on my server and am learning how to use
>>> it.
>>>
>>> Before going live with a survey of thousands of users I'd like to do an
>>> end-to-end test by having a simple survey of us, members of the OpenOffice
>>> project.
>>>
>>> I have some ideas for questions, things like:
>>>
>>> 1) How long have you been using OpenOffice?
>>>
>>> 2) How long have you been involved with the OpenOffice project?
>>>
>>> and so on.
>>>
>>> But I want to check to see if anyone has some other interesting questions
>>> you think we should ask?
>>>
>>> Remember, this is a community survey, not a survey of users.
>>>
>>> Regards,
>>>
>>> -Rob
>>>
>> Rob,
>>
>> For the final version it might be well to include a few questions about how
>> OpenOffice is used:
>>
>> 1) Do you used OpenOffice in your home or business or both?
>> 2) What features do you find most useful?
>> 3) If you could add one feature what would it be?
>>
>> Stan
>>
>> --
>> Courtesy is the grease that keeps the wheels of civilization turning. Robert
>> Heinlein
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
> 


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Re: OpenOffice Community Survey

[Rob Weir <ro...@apache.org>]

On Thu, Apr 11, 2013 at 9:09 AM, Ian Lynch <ia...@gmail.com> wrote:

> On 11 April 2013 13:21, Rob Weir <ro...@apache.org> wrote:
>
> > On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini <
> > roberto.galoppini@gmail.com> wrote:
> >
> > > I think we should try to make a survey that would help us to figure
> > > out the Net Promoter score, a customer loyalty metric ranging from
> > > -100% (everybody is a detractor) to +100% (everybody is a promoter).
> > >
> > >
> > I can add that.  But remember, I was thinking initially of a survey of
> just
> > the core community, e.g., those on the mailing lists.  So I hope we are
> all
> > "promoters".  I'm hoping to use this survey to test out LimeSurvey and
> make
> > sure it is suitable for a broader survey of users.
> >
> > -Rob
> >
>
> Do you want contributions for potential questions?
>
> eg What do you consider to be the greatest threat to AOO?
>
> What do you consider is AOO's strongest feature?
>
> What is your biggest issue when using AOO?
>
>  Do you use other productivity tools as well as AOO?
>
> If so which and why?
>
>
Thanks, I included some of these.

To some extent the form of questions will be constrained by the number of
responses we expect.  A free text entry could work fine for a survey of a
hundred people, but of 10,000 it would become unwieldy to process and
interpret.  So we may want to take questions of this type and convert them
into single or multiple choice questions where we can reasonably determine
what the main choice are.  We also have the opportunity then to have an
"other" choice where free-text can be entered.  You'll see that in the demo
survey I'll send out later.

-Rob



>
>
> >
> >
> >
> > > Roberto
> > >
> > > 2013/4/11 Stan Helton <st...@gmail.com>:
> > > >
> > > > On 4/10/2013 5:40 PM, Rob Weir wrote:
> > > >>
> > > >> I'd like to start moving ahead toward a user survey.   I have an
> > > >> installation of LimeSurvey setup on my server and am learning how to
> > use
> > > >> it.
> > > >>
> > > >> Before going live with a survey of thousands of users I'd like to do
> > an
> > > >> end-to-end test by having a simple survey of us, members of the
> > > OpenOffice
> > > >> project.
> > > >>
> > > >> I have some ideas for questions, things like:
> > > >>
> > > >> 1) How long have you been using OpenOffice?
> > > >>
> > > >> 2) How long have you been involved with the OpenOffice project?
> > > >>
> > > >> and so on.
> > > >>
> > > >> But I want to check to see if anyone has some other interesting
> > > questions
> > > >> you think we should ask?
> > > >>
> > > >> Remember, this is a community survey, not a survey of users.
> > > >>
> > > >> Regards,
> > > >>
> > > >> -Rob
> > > >>
> > > > Rob,
> > > >
> > > > For the final version it might be well to include a few questions
> about
> > > how
> > > > OpenOffice is used:
> > > >
> > > > 1) Do you used OpenOffice in your home or business or both?
> > > > 2) What features do you find most useful?
> > > > 3) If you could add one feature what would it be?
> > > >
> > > > Stan
> > > >
> > > > --
> > > > Courtesy is the grease that keeps the wheels of civilization turning.
> > > Robert
> > > > Heinlein
> > > >
> > > > ---------------------------------------------------------------------
> > > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > > > For additional commands, e-mail: dev-help@openoffice.apache.org
> > > >
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > > For additional commands, e-mail: dev-help@openoffice.apache.org
> > >
> > >
> >
>
>
>
> --
> Ian
>
> Ofqual Accredited IT Qualifications <
> https://theingots.org/community/faq#7.0>
>
> Headline points in the 2014 and 2015 school league tables
>
> www.theINGOTs.org +44 (0)1827 305940
>
> The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth,
> Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and
> Wales.
>

Re: OpenOffice Community Survey

[Ian Lynch <ia...@gmail.com>]

On 11 April 2013 13:21, Rob Weir <ro...@apache.org> wrote:

> On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini <
> roberto.galoppini@gmail.com> wrote:
>
> > I think we should try to make a survey that would help us to figure
> > out the Net Promoter score, a customer loyalty metric ranging from
> > -100% (everybody is a detractor) to +100% (everybody is a promoter).
> >
> >
> I can add that.  But remember, I was thinking initially of a survey of just
> the core community, e.g., those on the mailing lists.  So I hope we are all
> "promoters".  I'm hoping to use this survey to test out LimeSurvey and make
> sure it is suitable for a broader survey of users.
>
> -Rob
>

Do you want contributions for potential questions?

eg What do you consider to be the greatest threat to AOO?

What do you consider is AOO's strongest feature?

What is your biggest issue when using AOO?

 Do you use other productivity tools as well as AOO?

If so which and why?



>
>
>
> > Roberto
> >
> > 2013/4/11 Stan Helton <st...@gmail.com>:
> > >
> > > On 4/10/2013 5:40 PM, Rob Weir wrote:
> > >>
> > >> I'd like to start moving ahead toward a user survey.   I have an
> > >> installation of LimeSurvey setup on my server and am learning how to
> use
> > >> it.
> > >>
> > >> Before going live with a survey of thousands of users I'd like to do
> an
> > >> end-to-end test by having a simple survey of us, members of the
> > OpenOffice
> > >> project.
> > >>
> > >> I have some ideas for questions, things like:
> > >>
> > >> 1) How long have you been using OpenOffice?
> > >>
> > >> 2) How long have you been involved with the OpenOffice project?
> > >>
> > >> and so on.
> > >>
> > >> But I want to check to see if anyone has some other interesting
> > questions
> > >> you think we should ask?
> > >>
> > >> Remember, this is a community survey, not a survey of users.
> > >>
> > >> Regards,
> > >>
> > >> -Rob
> > >>
> > > Rob,
> > >
> > > For the final version it might be well to include a few questions about
> > how
> > > OpenOffice is used:
> > >
> > > 1) Do you used OpenOffice in your home or business or both?
> > > 2) What features do you find most useful?
> > > 3) If you could add one feature what would it be?
> > >
> > > Stan
> > >
> > > --
> > > Courtesy is the grease that keeps the wheels of civilization turning.
> > Robert
> > > Heinlein
> > >
> > > ---------------------------------------------------------------------
> > > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > > For additional commands, e-mail: dev-help@openoffice.apache.org
> > >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
> >
>



-- 
Ian

Ofqual Accredited IT Qualifications <https://theingots.org/community/faq#7.0>

Headline points in the 2014 and 2015 school league tables

www.theINGOTs.org +44 (0)1827 305940

The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth,
Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and
Wales.

Re: OpenOffice Community Survey

[Rob Weir <ro...@apache.org>]

On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini <
roberto.galoppini@gmail.com> wrote:

> I think we should try to make a survey that would help us to figure
> out the Net Promoter score, a customer loyalty metric ranging from
> -100% (everybody is a detractor) to +100% (everybody is a promoter).
>
>
I can add that.  But remember, I was thinking initially of a survey of just
the core community, e.g., those on the mailing lists.  So I hope we are all
"promoters".  I'm hoping to use this survey to test out LimeSurvey and make
sure it is suitable for a broader survey of users.

-Rob




> Roberto
>
> 2013/4/11 Stan Helton <st...@gmail.com>:
> >
> > On 4/10/2013 5:40 PM, Rob Weir wrote:
> >>
> >> I'd like to start moving ahead toward a user survey.   I have an
> >> installation of LimeSurvey setup on my server and am learning how to use
> >> it.
> >>
> >> Before going live with a survey of thousands of users I'd like to do an
> >> end-to-end test by having a simple survey of us, members of the
> OpenOffice
> >> project.
> >>
> >> I have some ideas for questions, things like:
> >>
> >> 1) How long have you been using OpenOffice?
> >>
> >> 2) How long have you been involved with the OpenOffice project?
> >>
> >> and so on.
> >>
> >> But I want to check to see if anyone has some other interesting
> questions
> >> you think we should ask?
> >>
> >> Remember, this is a community survey, not a survey of users.
> >>
> >> Regards,
> >>
> >> -Rob
> >>
> > Rob,
> >
> > For the final version it might be well to include a few questions about
> how
> > OpenOffice is used:
> >
> > 1) Do you used OpenOffice in your home or business or both?
> > 2) What features do you find most useful?
> > 3) If you could add one feature what would it be?
> >
> > Stan
> >
> > --
> > Courtesy is the grease that keeps the wheels of civilization turning.
> Robert
> > Heinlein
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>

Re: OpenOffice Community Survey

[Roberto Galoppini <ro...@gmail.com>]

I think we should try to make a survey that would help us to figure
out the Net Promoter score, a customer loyalty metric ranging from
-100% (everybody is a detractor) to +100% (everybody is a promoter).

Roberto

2013/4/11 Stan Helton <st...@gmail.com>:
>
> On 4/10/2013 5:40 PM, Rob Weir wrote:
>>
>> I'd like to start moving ahead toward a user survey.   I have an
>> installation of LimeSurvey setup on my server and am learning how to use
>> it.
>>
>> Before going live with a survey of thousands of users I'd like to do an
>> end-to-end test by having a simple survey of us, members of the OpenOffice
>> project.
>>
>> I have some ideas for questions, things like:
>>
>> 1) How long have you been using OpenOffice?
>>
>> 2) How long have you been involved with the OpenOffice project?
>>
>> and so on.
>>
>> But I want to check to see if anyone has some other interesting questions
>> you think we should ask?
>>
>> Remember, this is a community survey, not a survey of users.
>>
>> Regards,
>>
>> -Rob
>>
> Rob,
>
> For the final version it might be well to include a few questions about how
> OpenOffice is used:
>
> 1) Do you used OpenOffice in your home or business or both?
> 2) What features do you find most useful?
> 3) If you could add one feature what would it be?
>
> Stan
>
> --
> Courtesy is the grease that keeps the wheels of civilization turning. Robert
> Heinlein
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

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Re: OpenOffice Community Survey

[Stan Helton <st...@gmail.com>]

On 4/10/2013 5:40 PM, Rob Weir wrote:
> I'd like to start moving ahead toward a user survey.   I have an
> installation of LimeSurvey setup on my server and am learning how to use
> it.
>
> Before going live with a survey of thousands of users I'd like to do an
> end-to-end test by having a simple survey of us, members of the OpenOffice
> project.
>
> I have some ideas for questions, things like:
>
> 1) How long have you been using OpenOffice?
>
> 2) How long have you been involved with the OpenOffice project?
>
> and so on.
>
> But I want to check to see if anyone has some other interesting questions
> you think we should ask?
>
> Remember, this is a community survey, not a survey of users.
>
> Regards,
>
> -Rob
>
Rob,

For the final version it might be well to include a few questions about 
how OpenOffice is used:

1) Do you used OpenOffice in your home or business or both?
2) What features do you find most useful?
3) If you could add one feature what would it be?

Stan

-- 
Courtesy is the grease that keeps the wheels of civilization turning. 
Robert Heinlein

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