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Posted to issues@guacamole.apache.org by "Nick Couchman (Jira)" <ji...@apache.org> on 2020/04/22 20:47:00 UTC
[jira] [Updated] (GUACAMOLE-1044) Connection error iOS 13
[ https://issues.apache.org/jira/browse/GUACAMOLE-1044?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Nick Couchman updated GUACAMOLE-1044:
-------------------------------------
Priority: Minor (was: Major)
> Connection error iOS 13
> -----------------------
>
> Key: GUACAMOLE-1044
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1044
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole-client
> Affects Versions: 1.1.0, 1.2.0
> Reporter: Felipe Pereira
> Priority: Minor
> Labels: bug, client, ios
> Attachments: image-2020-04-22-17-22-58-855.png
>
>
> Hi.
> I'm having issues with guacamole on iOS devices.
> On guacamole before 1.1.0 (1.0.0. and below) I can open the connection (see the image) but cannot interact with it.
> Guacamole 1.1.0 and 1.2.0 show "connection error".
> I've tried on IOS 13.3.1 in an iPhone 6s and iPhone XR.
> I'm aware of issues 810 and 883, but they should've been fixed on release 1.2.0.
> I've tried 1.1.0 and 1.2.0 today (both from scratch) and still doesn't work.
>
> Steps:
> 1. Login on guacamole page with user/passwd.
> 2. The only available connection automatically tries to connect.
> 3. Black screen for a few (10~20) seconds.
> 4. Connection error:
> !image-2020-04-22-17-22-58-855.png!
> Manually selecting the connection also give this error.
>
> Working fine on Linux/Windows/Mac and Android.
> I've tried with RDP and SSH connection.
>
> Please advise what can I do to help, where/what logs do I need to provide.
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