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Posted to commits@activemq.apache.org by ma...@apache.org on 2021/04/13 20:03:35 UTC
[activemq-website] branch main updated: [#8222] Add support page
back in and as a menu item to the nav
This is an automated email from the ASF dual-hosted git repository.
mattrpav pushed a commit to branch main
in repository https://gitbox.apache.org/repos/asf/activemq-website.git
The following commit(s) were added to refs/heads/main by this push:
new c43b2b8 [#8222] Add support page back in and as a menu item to the nav
new 8ca483f Merge pull request #48 from mattrpav/AMQ-8222
c43b2b8 is described below
commit c43b2b8a4127c45025115a7aac07bfb6ab909453
Author: Matt Pavlovich <ma...@hyte.io>
AuthorDate: Tue Apr 13 14:58:36 2021 -0500
[#8222] Add support page back in and as a menu item to the nav
---
src/_includes/nav.html | 3 ++-
src/support.md | 57 ++++++++++++++++++++++++++++++++++++++++++++++++++
2 files changed, 59 insertions(+), 1 deletion(-)
diff --git a/src/_includes/nav.html b/src/_includes/nav.html
index 32cba94..ac42a99 100644
--- a/src/_includes/nav.html
+++ b/src/_includes/nav.html
@@ -27,7 +27,7 @@
</ul>
</li>
<li class="nav-item dropdown">
- <a class="nav-link" id="navbarDropdownCommunity" data-target="#" href="" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Get Involved<span class="caret"></span></a>
+ <a class="nav-link" id="navbarDropdownCommunity" data-target="#" href="" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">Community<span class="caret"></span></a>
<ul class="dropdown-menu dropdown-menu-center multi-column columns-1" aria-labelledby="navbarDropdownCommunity">
<div class="row">
<div class="col-12">
@@ -35,6 +35,7 @@
<li class="nav-item"><a class="dropdown-item" href="{{site.baseurl}}/contact">Contact Us</a></li>
<li class="nav-item"><a class="dropdown-item" href="{{site.baseurl}}/contributing">Contribute</a></li>
<li class="nav-item"><a class="dropdown-item" href="{{site.baseurl}}/issues">Report Issues</a></li>
+ <li class="nav-item"><a class="dropdown-item" href="{{site.baseurl}}/support">Support</a></li>
</ul>
</div>
</div>
diff --git a/src/support.md b/src/support.md
new file mode 100644
index 0000000..58ac798
--- /dev/null
+++ b/src/support.md
@@ -0,0 +1,57 @@
+---
+layout: default_md
+title: Support
+title-class: page-title-activemq5
+type: activemq5
+---
+
+[Community](community) > [Support](support)
+
+
+Getting Help
+------------
+
+If you are experiencing problems using ActiveMQ then please report your problem to our [Issue Tracker](http://issues.apache.org/activemq/browse/AMQ). You may also find it useful to discuss your issues with the community on the [Discussion Forums](discussion-forums) or join one of our [Mailing Lists](mailing-lists).
+
+* [Issue Tracker](https://issues.apache.org/jira/browse/AMQ)
+* [Discussion Forums](discussion-forums)
+* [Mailing Lists](mailing-lists)
+* [FAQ](faq)
+
+### How to get help
+
+Before you report a problem you might want to read the [FAQ](faq).
+Whenever you are reporting a problem please be sure to include as much information as possible; the more we know the more chance of a quicker resolution.
+
+* Which [version](http://activemq.apache.orgOverviewOverview/Overview/download) of ActiveMQ
+* What platform of Java (e.g., Java SE 6 with JRE/[JDK](#) 1.6.0 or J2SE 5 with JRE/[JDK](#) 1.5.0)
+* Any particular application/web server or container being used - if so what version?
+* Stack traces generally really help! If in doubt include the whole thing; often exceptions get wrapped in other exceptions and the exception right near the bottom explains the actual error, not the first few lines at the top. It's very easy for us to skim-read past unnecessary parts of a stack trace.
+* Log output (e.g., `data/activemq.log`) can be useful too; sometimes [enabling DEBUG logging](how-do-i-change-the-logging) can help
+* Your code & configuration files are often useful
+
+### How to get help faster
+
+We can help you much quicker if you try the following
+
+* Provide us with a JUnit test case that demonstrates your issue. e.g. if you think you've found a bug, can you create a test case to demonstrate the bug?
+* [Submit a patch](contributing) fixing the bug! (We also buy you beer when we meet you if you submit bug fixes)
+* For memory leaks or performance related issues, if you can run a profiler on your test case and attach the output as a file (or zipped file if it's huge) to the JIRA we can normally fix things much faster. e.g. you could run [jmap](http://java.sun.com/j2se/1.5.0/docs/tooldocs/share/jmap.html)/[jhat](http://java.sun.com/javase/6/docs/technotes/tools/share/jhat.html), JProfiler or YourKit on your code and send us the output. To find memory leaks it's quicker to resolve if you can tell [...]
+
+Commercial Support
+------------------
+
+This is an open source project, so the amount of time we have available to help resolve your issue is often limited as all help is provided on a volunteer basis. If you want to get priority help, need to get up to speed quickly, require some training or mentoring, or need full 24 x 7 production support you should contact a commercial company specializing in ActiveMQ support such as...
+
+* [apifocal](https://apifocal.com) is a Professional Services company. Headquartered near Washington, DC, USA, APIfocal provides consulting and training for leveraging the Apache Integration stack and commercial ESBs at large scale, adding automation and devops capabilities.
+* [Amazon Web Services](https://aws.amazon.com/) provides [Amazon MQ](https://aws.amazon.com/amazon-mq/), a managed message broker service for Apache ActiveMQ in the cloud. Amazon MQ manages the work involved in setting up an ActiveMQ message broker, from provisioning the infrastructure capacity you request–including server instances and storage–to installing the broker software itself. Once your broker is up and running, Amazon MQ automates common administrative tasks such as patching [...]
+* [Media Driver](http://mediadriver.com) provides consulting services and management tools for Apache ActiveMQ and the Apache Integration stack for both the commercial and public sector. We bring a full suite of project delivery services including business and technical analysis, proof of concepts, architectural guidance, best practice integration, and project management. Media Driver offers training classes for developers and administrators, as well as middleware management software.
+* [HYTE](https://hyte.io/activemq-support/) Under the Apache License, HYTE offers HYTE MQ, an Open Source package of Apache ActiveMQ, which provides enterprises a single distribution to support all DevOps pipelines and allows deployment in any environment: containers, cloud and on-premise. HYTE MQ is pre-configured with deployment and consulting best practices to ensure stability and ease of maintenance. HYTE’s commercial offerings include: HYTE Console which provides a self-service, [...]
+* [OpenLogic](http://www.openlogic.com/) by Perforce has a team of ActiveMQ experts ready to help you, providing 24/7 support for troubleshooting issues and outages, consulting on architecture and design, instructor-led hands-on training. In addition to supporting many Apache packages OpenLogic’s enterprise architects have expertise in over 400 open source packages.
+* [Red Hat](http://www.redhat.com/products/jbossenterprisemiddleware/amq/) offers JBoss A-MQ, a supported distribution of Apache ActiveMQ, that include Enterprise Developer and Production Support, and offer training and consultancy for enterprise deployments.
+* [Savoir Technologies, Inc](http://www.savoirtech.com) provides enterprise consulting, training and support for ActiveMQ, Apache ActiveMQ Artemis, and a host of other Apache service containers. Savoir can provide best practice mentoring for developing with ActiveMQ and ActiveMQ Artemis, as well as architectural/design reviews, troubleshooting and SOA infrastructure implementations. Savoir's staff includes some of the contributors of ActiveMQ and ActiveMQ Artemis who are on the ground [...]
+* [Total Transaction Management (TTM)](http://www.ttmsolutions.com/) provides ActiveMQ consulting and support, as well as security and [monitoring](http://www.ttmsolutions.com/Transactional_Software_Solutions/Active_Monitor_AMon.php/) add-on products and [reference guide](http://www.ttmsolutions.com/Apache_Software/ActiveMQ_Reference_Guide.php) for ActiveMQ.
+* [Tomitribe](http://tomitribe.com) are experts in Tomcat and ActiveMQ integration, champions of Open Source and Java EE. Tomitribe offers consulting, training and support for TomEE, Tomcat, ActiveMQ, CXF and more.
+* [TytoEASE](http://www.tytoease.com/activemq) offers support, consulting and training on enterprise ready open source projects including ActiveMQ. Support offerings are at three levels with guaranteed SLA's. The company's consulting work is short term to help troubleshoot, fine-tune, do architectural reviews or help with initial design. TytoEASE's focus is on the Enterprise with how customers integrate open source with their current technologies.
+* [Yupiik](https://www.yupiik.com) contributes and commits to the Apache ActiveMQ project. Provides consulting, training and support for Apache ActiveMQ and related projects like Apache Karaf, Apache Camel, Apache Kafka, Apache Unomi.
+