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Posted to issues@airavata.apache.org by "Eroma (Jira)" <ji...@apache.org> on 2020/09/17 20:26:00 UTC

[jira] [Created] (AIRAVATA-3375) BUG: Intermittently CILogon users are not activated because although they are verified, not available in Airavata user profile

Eroma created AIRAVATA-3375:
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             Summary: BUG: Intermittently CILogon users are not activated because although they are verified, not available in Airavata user profile
                 Key: AIRAVATA-3375
                 URL: https://issues.apache.org/jira/browse/AIRAVATA-3375
             Project: Airavata
          Issue Type: Sub-task
          Components: Airavata System
    Affects Versions: 0.19
         Environment: https://gateway.lrose.net/
            Reporter: Eroma
            Assignee: Marcus Christie
             Fix For: 0.20
         Attachments: Screen Shot 2020-09-17 at 4.06.30 PM.png, Screen Shot 2020-09-17 at 4.15.07 PM.png

# A user used CILogon and used their institutional login to create a gateway account.
 # When tried to login, error throws [1]
 # When gateway admin investigates, it displays [2] in Manage users.

[1]

Fail to process oauth2 callback: failed to authenticate user

[2]

User tttt@xx.edu has verified their login, but doesn't yet have an Airavata User Profile. Click *Activate* to create an Airavata User Profile for this user. This will allow the user to be assigned to groups.



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