You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/09/20 15:00:32 UTC

[Bug 123307] New: Couldn't open Word97-2003-file

https://issues.apache.org/ooo/show_bug.cgi?id=123307

            Bug ID: 123307
        Issue Type: DEFECT
           Summary: Couldn't open Word97-2003-file
           Product: Writer
           Version: 4.0.0
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: heiko.voss@md.meditech.de
                CC: issues@openoffice.apache.org

Created attachment 81586
  --> https://issues.apache.org/ooo/attachment.cgi?id=81586&action=edit
Word 97-2003 document with text and textmark

When I'm trying to open attached file with OpenOffice writer I receive error
that file is corrupt. But I can open it correctly without any errors or
problems with Microsoft Word 2010 or LibreOffice 4.0.5.
I saved same file in Word 2010 as docx and this docx I could open with
OpenOffice but text area with address part in upper right corner was missing.

We have to use this document as Word97-2003 document with our software and we
want that our customers are able to use it with OpenOffice. Could you help?

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Fails to open .docx with wrong name extension .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=120309,
                   |                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=118305

--- Comment #4 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
So this one is related to or DUP of one of the bugs in "See also"

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Couldn't open Word97-2003-file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

Heiko Voss <he...@md.meditech.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |heiko.voss@md.meditech.de

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Couldn't open Word97-2003-file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

Edwin Sharp <el...@mail-page.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
                 CC|                            |elish@mail-page.com
     Ever confirmed|0                           |1

--- Comment #1 from Edwin Sharp <el...@mail-page.com> ---
Opens OK in Word 2010.
Can't be open with Writer Rev. 1523756 Win 7.

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Fails to open .docx with wrong name extension .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
            Version|4.0.0                       |3.4.0
            Summary|Couldn't open               |Fails to open .docx with
                   |Word97-2003-file            |wrong name extension .doc

--- Comment #3 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Reproducible with  "AOO 4.0.1 RC2  – German UI / German locale 
[AOO401m5(Build:9714)  -  Rev. 1523756 2013-09-16 20:50:21]" on German German
WIN7 Home Premium (64bit)", Common 4.0-dev User Profile. When I try to open the
document via Menu 'File -> Open' (does not matter whether AOO or OS dialog) I
see message as shown in Edwin's screenshot.

a) I looked into the document code, looks strange.

a1) the typical strings "Microsoft Word-Dokument" and "Word.Document.8" 
    are missing, and everything looks more like .docx. 
b) And indeed, when I rename reporter's sample to template.docx it will be 
   opened without problems. 
c) And when in AOO File Open Dialog I 
  - select document type "MS WORD 2007 XML (*.docx)
  - Filename *.* -> [ok] so that "template.doc" appears
  - select "template.doc" -> [ok]
  > The document will be opened without problems
d) I doubt that that is a feature, AOO should be tolerant with such user
errors.
f) not a new problem, already reproducible with AOO 3.4.0 and
   OOo 3.3.0, so inherited from OOo.
g) With OOo 3.1.1 behavior was a little different, that version recognizes
   that something is wrong with the document and opens the file open filter 
   selection dialog, what is elaborate, but acceptable

So this report has 2 parts:

h) Bug: AOO should offer the file open filter selection dialog if it sees
        that name extension and document contents do not match instead
        of directly showing the error message. Error message would be 
        appropriate if document code still does not match with selected 
        file type in filter dialog when user opens document from filter

i) Enhancement request: AOO should ignore wrong file name extensions and 
   automatically use the correct filter (may be with a message: Recognized
   document type xyz, open as that document type?"

j) Competitors:
j1) LibO 3.3.3 also suffered from that problem, but current versions open
   reporter's sample without problems as correct file type
j2) SoftMaker FreeOffice: opens reporter's sample without problems
j3) Calligra: opens reporter's sample without problems
j4) Lotus Symphony Release 3.0.1 Revision 20120110.2000 : opens 
    reporter's sample without problems
    So AOO does the worst job here.

There is an additional "Missing graphic" problem, I will submit an additional
report.

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Fails to open .docx with wrong name extension .doc

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

Dave Barton <bm...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=104295

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.

[Bug 123307] Couldn't open Word97-2003-file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123307

--- Comment #2 from Edwin Sharp <el...@mail-page.com> ---
Created attachment 81589
  --> https://issues.apache.org/ooo/attachment.cgi?id=81589&action=edit
errors when opening

-- 
You are receiving this mail because:
You are on the CC list for the bug.
You are the assignee for the bug.
You are watching all bug changes.