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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/11/19 23:59:28 UTC

[Issue 126672] New: The custom install is to difficult to use. I think it would be easier to use if you had the user check a box by the product user wants to install.

https://bz.apache.org/ooo/show_bug.cgi?id=126672

          Issue ID: 126672
        Issue Type: DEFECT
           Summary: The custom install is to difficult to use. I think it
                    would be easier to use if you had the user check a box
                    by the product user wants to install.
           Product: Installation
           Version: 4.0.0
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: update notifications
          Assignee: issues@openoffice.apache.org
          Reporter: trueoldies1021@yahoo.com

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 126672] The custom install is to difficult to use. I think it would be easier to use if the user could check a box by the product to install.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Anthony <tr...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|The custom install is to    |The custom install is to
                   |difficult to use. I think   |difficult to use. I think
                   |it would be easier to use   |it would be easier to use
                   |if you had the user check a |if the user could check a
                   |box by the product user     |box by the product to
                   |wants to install.           |install.

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|The custom install is to    |Insufficient Choice in
                   |difficult to use. I think   |Custom Install
                   |it would be easier to use   |
                   |if the user could check a   |
                   |box by the product to       |
                   |install.                    |
                 CC|                            |orcmid@apache.org

--- Comment #1 from orcmid <or...@apache.org> ---
The original comment is:

The custom install is to difficult to use. I think it would be easier to use if
the user could check a box by the product to install.

I think this is about selecting which applications to install.  If so, that's
not exactly an option at the moment -- the apps are not separable, they are all
interconnected and intertwined.

If that is not what this is about, please clarify, Anthony.

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #5 from oooforum <oo...@free.fr> ---
4.2.0-dev is not a stable build.

(In reply to Marcus from comment #4)
> But just to say that the custom install is difficult to use and
> *no further* infos is a bit ridiculous and strange for me.
+1
For me, "not_an_issue" status :-)

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[Issue 126672] The custom install is to difficult to use. I think it would be easier to use if you had the user check a box by the product user wants to install.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Anthony <tr...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Issue Type|DEFECT                      |ENHANCEMENT
            Version|4.0.0                       |4.2.0-dev
             Latest|---                         |4.2.0-dev
    Confirmation in|                            |
           Severity|Normal                      |Minor

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[Issue 126672] The custom install is to difficult to use. I think it would be easier to use if the user could check a box by the product to install.

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Anthony <tr...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |trueoldies1021@yahoo.com

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #2 from Marcus <ma...@apache.org> ---
There is no indication why it should be too difficult to read some sentences
and click some boxes. Therefore I close this issue as not qualified enough for
a bug report.

When the customer install is too difficult - please remember that it is
optional, the default way to install is the "Typical" option - then there is no
need to use it as it is not needed in the most cases.

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
             Status|REOPENED                    |RESOLVED

--- Comment #6 from Marcus <ma...@apache.org> ---
There is no further information available, closing issue.

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_ISSUE                |---
             Status|CLOSED                      |REOPENED
     Ever confirmed|0                           |1

--- Comment #3 from orcmid <or...@apache.org> ---
(In reply to Marcus from comment #2)
> There is no indication why it should be too difficult to read some sentences
> and click some boxes. Therefore I close this issue as not qualified enough
> for a bug report.
> 
> When the customer install is too difficult - please remember that it is
> optional, the default way to install is the "Typical" option - then there is
> no need to use it as it is not needed in the most cases.

So 2 minutes after I adjusted the issue and requested that the reporter
clarify, the issue is closed?  And this is only about 1 hour after the issue
first reported.

What are we doing here?  

I request that we give the reporter an opportunity to be heard and that we
understand more specifically what the reporter has in mind.  It might be a
won't fix, but saying not an issue for an enhancement request is very strange.

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[Issue 126672] Insufficient Choice in Custom Install

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126672

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|update notifications        |ui
             Latest|4.2.0-dev                   |---
    Confirmation in|                            |

--- Comment #4 from Marcus <ma...@apache.org> ---
The reporter is claiming about something that he has not specificed when
opening the issue. Sure, sometimes it's needs more time to say what you really
want. But just to say that the custom install is difficult to use and *no
further* infos is a bit ridiculous and strange for me.

BTW:
This issue tracker is still no help desk. I would expect to first discuss this,
e.g., in the forums. Then someone can always come back with more details.

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