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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/01/30 13:26:47 UTC

[Bug 124150] New: XLS, cannot import, cannot save

https://issues.apache.org/ooo/show_bug.cgi?id=124150

            Bug ID: 124150
        Issue Type: DEFECT
           Summary: XLS, cannot import, cannot save
           Product: Calc
           Version: 4.1.0-dev
          Hardware: PC
                OS: Linux64
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: martijn@tijhuis.dk
                CC: issues@openoffice.apache.org

Created attachment 82438
  --> https://issues.apache.org/ooo/attachment.cgi?id=82438&action=edit
internal import error

Cannot open or save any XLS documents, see attached screenshots. 

On opening XLS:
Read-error. Internal import error.

On saving XLS:
Error saving the document xx. Read-error. Internal import error.

ODS files work fine. 
This is the second nightly (within a week) that has this problem. 
Installed plugins: IBM Connections. 

Solutions tried: 
Reboot
Remove all AOO components from system
Reinstall nightly

Redhat 6.4 x64
AOO410m1(Build:9750)  -  Rev. 1562493
2014-01-30_04:10:55 - Rev. 1562688

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #4 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Works fine with mentioned Rev. under WIN (what, of course, means nothing)

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|elish@apache.org            |

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

tijhuis <ma...@tijhuis.dk> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #14 from tijhuis <ma...@tijhuis.dk> ---
Installed nightly 2014-02-05_04:11:01 - Rev. 1564626 and the error is gone. 
Did something get fixed? 
I'll change status to 'resolved' for now, and will get back if the error
reoccurs.

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #5 from tijhuis <ma...@tijhuis.dk> ---
Let me know if I should supply any logs, then please indicate which (and
location).

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #11 from hanya <ha...@gmail.com> ---
After rebuilding, the problem not happen on my environment.

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=94010

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #10 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
In "124155 - Read Error, Internal import error with particular.xls" ony one
particular document is affected. But who can know?

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|XLS, cannot import, cannot  |Impossible to open or save
                   |save                        |.XLS

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[Bug 124150] XLS, cannot import, cannot save

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

tijhuis <ma...@tijhuis.dk> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |martijn@tijhuis.dk

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #8 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(In reply to tijhuis from comment #7)
Do you have the same problem with 4.0.1?

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #7 from tijhuis <ma...@tijhuis.dk> ---
I now tried to reset the User, but still same error. 
What other "other standard tricks" would be useful here? Is there a link?
Also please indicate what kind of log-files you want to see.

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[Bug 124150] XLS, cannot import, cannot save

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
                 CC|                            |elish@apache.org
             Latest|---                         |4.1-dev
    Confirmation on|                            |
     Ever confirmed|0                           |1

--- Comment #1 from Edwin Sharp <el...@apache.org> ---
I have encountered this error many times in Debian.
For example:
bug 93724
bug 124132

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #12 from hanya <ha...@gmail.com> ---
Created attachment 82476
  --> https://issues.apache.org/ooo/attachment.cgi?id=82476&action=edit
Patch to export ScFilterCreate symbol explicitly

Not only XLS file but other scfilt related filters can not be used.
For example, 
- copy someting from spreadsheet and paste it on Writer document by "Formatted
text (RTF)"
-> error, because it depends on RTF filter for Calc from scfilter

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #6 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
I am pretty sure that that problem is related to your individual installation.
Did you already try to rename your User profile and other standard tricks?

And of course, any additional info likd logs might help to find out what is
happening.

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

hanya <ha...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |hanya.runo@gmail.com

--- Comment #9 from hanya <ha...@gmail.com> ---
The error is returned by methods from ScFormatFilterMissing class. 
If ScFilterCreate function symbol can not be loaded from the libscfilt.so file, 
all methods returns eERR_INTERN and the message "Internal import error." is
shown.
I got the following message with debug build: 

Trace 11102/6: "error: osl_getAsciiFunctionSymbol failed with
/mnt/hd/aoo/main/instsetoo_native/unxlngx6.pro/Apache_OpenOffice/installed/install/en-US/openoffice4/program/../program/libunoxml.so:
undefined symbol: component_getImplementationEnvironmentExt

But I'm not good on this area. Xubuntu 12.04 64bit, rev. 1554205

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #13 from tijhuis <ma...@tijhuis.dk> ---
(In reply to Rainer Bielefeld from comment #8)
> (In reply to tijhuis from comment #7)
> Do you have the same problem with 4.0.1?

Yes, used to work fin in 4.0.1

(hayna's problem seems different from mine)

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=124155

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[Bug 124150] Impossible to open or save .XLS

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

--- Comment #3 from tijhuis <ma...@tijhuis.dk> ---
@rainer

the error occurs on any XLS, I've tried many, all sheets that used to work
under 4.0.1. gives the error (first error in screenshot) on opening, both by
double click the file as well ass opening via File>Open. 

Creating a new sheet works, saving as ODS no problem, but saving as XLS gives
error as in screenshot #2.

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[Bug 124150] XLS, cannot import, cannot save

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124150

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
             Status|CONFIRMED                   |UNCONFIRMED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
     Ever confirmed|1                           |0

--- Comment #2 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Definitively not CONFIRMED! Currently we have no information at all concerning
the roots of reporter's problems.

Of course we need a sample document or more precise information to decide
whether Edwin's suspect is correct for reporter's particular problem. I doubt
because 
* bug 93724 only affects particular documents with VBA macros
* bug 124132 is concerning a completely  

@reporter
Please contribute a sample document - or does the problem appear with any .xls,
even a newly created empty document?

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