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Posted to dev@tomcat.apache.org by bu...@apache.org on 2007/12/18 17:34:42 UTC
DO NOT REPLY [Bug 44093] New: - Authentication failed. KDC has no support for encryption type (14)
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http://issues.apache.org/bugzilla/show_bug.cgi?id=44093
Summary: Authentication failed. KDC has no support for encryption
type (14)
Product: Tomcat 5
Version: 5.0.27
Platform: Other
OS/Version: Windows Server 2003
Status: NEW
Keywords: ErrorMessage
Severity: critical
Priority: P5
Component: Webapps:Administration
AssignedTo: tomcat-dev@jakarta.apache.org
ReportedBy: cwittemann@analytics8.com
We have installed Apache/Tomcat 5.0.27 that is packaged with Business Objects
XI R2. We have authentication setup with Windows Active Directory within
Business Objects and modified the Tomcat configuration to point to 2 files in
the C:\WINNT directory:
1. bscLogin.conf
2. krb5.ini
Users were able to login to Business Objects using Apache/Tomcat as the web
server and then a couple of months ago, some users were getting the following
error in the Business Objects portal:
"Account Information Not Recoginzed: Active Directory Authentication failed to
log you on. Please contact your system administrator to make sure you are a
member of a valid mapped group and try again"
The std.out file reveals the following entry"
principal is X00505@PROD.AD.MERC.CHICAGO.CME.COM
[Krb5LoginModule] authentication failed
KDC has no support for encryption type (14)
2138765 [TP-Processor1] ERROR
com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAuthenticat
ion - Authentication failed. KDC has no support for encryption type (14)
Debug is true storeKey false useTicketCache false useKeyTab false doNotPrompt
false ticketCache is null KeyTab is null refreshKrb5Config is false principal
is null tryFirstPass is false useFirstPass is false storePass is false
clearPass is false
[Krb5LoginModule] user entered username:
x00505@PROD.AD.MERC.CHICAGO.CME.COM
This issue has been open for a couple of months now with Business Objects and
they are starting to say that its a problem with Apache/Tomcat.
Any advice?
Thanks,
Carole
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DO NOT REPLY [Bug 44093] - Authentication failed. KDC has no support for encryption type (14)
Posted by bu...@apache.org.
DO NOT REPLY TO THIS EMAIL, BUT PLEASE POST YOUR BUG�
RELATED COMMENTS THROUGH THE WEB INTERFACE AVAILABLE AT
<http://issues.apache.org/bugzilla/show_bug.cgi?id=44093>.
ANY REPLY MADE TO THIS MESSAGE WILL NOT BE COLLECTED AND�
INSERTED IN THE BUG DATABASE.
http://issues.apache.org/bugzilla/show_bug.cgi?id=44093
markt@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |RESOLVED
Resolution| |INVALID
------- Additional Comments From markt@apache.org 2007-12-18 12:31 -------
There is little information to go on but there is nothing that suggests a Tomcat
issue. The class reporting the error
(com.crystaldecisions.sdk.plugin.authentication.ldap.internal.SecWinADAuthenticat
ion) is not one that is distributed with Tomcat.
This one belongs firmly with Business Objects and if they are trying to suggest
differently I suggest you escalate this issue with your account manager (or
whatever the escalation process is for Business Objects when you feel the
support people aren't providing the service you have paid for).
A quick Google suggests a couple of possible causes and solutions but I assume
you have tried these.
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