Commercial support for Apache POI?

[David Harrison <DH...@psionline.com>]

Hello,

Is there currently a company offering commercial support POI?  If so, please share the details as this will help in evaluation which Java-Excel library to use on a project.

I see some prior reference that commercial support was available for Apache POI through SuperLink. However, I believe that may not be the case anymore. The website does not come up.

Thanks and best regards,
David

RE: Commercial support for Apache POI?

[David Harrison <DH...@psionline.com>]

Hi Nick and all, 

Since the Excel read/modify/write capabilities will be used in a critical piece of production software, I believe what we're looking for is the following 
* The Excel library to be an SEP (Somebody Else's Problem), should something go wrong.
* Some type of Service Level Agreement for performing priority bug fixes, with contact via email and phone.

This allows the development team to focus on core business and trust that Apache POI bugs that get in the way get fixed promptly.
We're close to making a decision to going with a commercial library,  but I would still like to explore this route.

Please let me know your ideas.

Thanks & best,
David

-----Original Message-----
From: Nick Burch [mailto:apache@gagravarr.org] 
Sent: Wednesday, September 03, 2014 4:03 AM
To: POI Users List
Subject: Re: Commercial support for Apache POI?

On Tue, 2 Sep 2014, David Harrison wrote:
> Is there currently a company offering commercial support POI?  If so, 
> please share the details as this will help in evaluation which 
> Java-Excel library to use on a project.

What kind of support are you after? Pay-per-incident support? Consultancy? 
Retainer? Expediated bug fixes? Someone to add new features to the project 
for you?

Depending on what you're after will affect what (if any) companies might 
be able to help.

(The company I work for offers consultancy and enhancements for a few open 
source projects including POI, at times when in-house projects permit, but 
not some of the other kinds of support, just as an example)

Thanks
Nick

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Re: Commercial support for Apache POI?

[David Harrison <DH...@psionline.com>]

Sent from my iPhone 

> On Sep 3, 2014, at 4:04 AM, "Nick Burch" <ap...@gagravarr.org> wrote:
> 
>> On Tue, 2 Sep 2014, David Harrison wrote:
>> Is there currently a company offering commercial support POI?  If so, 
>> please share the details as this will help in evaluation which 
>> Java-Excel library to use on a project.
> 
> What kind of support are you after? Pay-per-incident support? Consultancy? 
> Retainer? Expediated bug fixes? Someone to add new features to the project 
> for you?
> 
> Depending on what you're after will affect what (if any) companies might 
> be able to help.
> 
> (The company I work for offers consultancy and enhancements for a few open 
> source projects including POI, at times when in-house projects permit, but 
> not some of the other kinds of support, just as an example)
> 
> Thanks
> Nick
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: user-unsubscribe@poi.apache.org
> For additional commands, e-mail: user-help@poi.apache.org
> 

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Re: Commercial support for Apache POI?

[Nick Burch <ap...@gagravarr.org>]

On Tue, 2 Sep 2014, David Harrison wrote:
> Is there currently a company offering commercial support POI?  If so, 
> please share the details as this will help in evaluation which 
> Java-Excel library to use on a project.

What kind of support are you after? Pay-per-incident support? Consultancy? 
Retainer? Expediated bug fixes? Someone to add new features to the project 
for you?

Depending on what you're after will affect what (if any) companies might 
be able to help.

(The company I work for offers consultancy and enhancements for a few open 
source projects including POI, at times when in-house projects permit, but 
not some of the other kinds of support, just as an example)

Thanks
Nick

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