os-windows/7766: Installation Wizard Interrupted

[Eric Beyer <ln...@earthlink.net>]

>Number:         7766
>Category:       os-windows
>Synopsis:       Installation Wizard Interrupted
>Confidential:   no
>Severity:       non-critical
>Priority:       medium
>Responsible:    apache
>State:          open
>Quarter:        
>Keywords:       
>Date-Required:
>Class:          sw-bug
>Submitter-Id:   apache
>Arrival-Date:   Tue May 22 08:10:03 PDT 2001
>Closed-Date:
>Last-Modified:
>Originator:     lnxfrk@earthlink.net
>Release:        1.3.20
>Organization:
apache
>Environment:
Windows 2000 Service Pack 1 (Dell Latitude C800 laptop w/256MB RAM, 20GB HD)
>Description:
I previously had 1.3.19 up and running but noticed that 1.3.20 fixed a few bugs I have experienced. I uninstalled 1.3.19 through the control panel (Add/Remove Programs) and attempted to install 1.3.20 (no-src). The installer starts, asks me for my domain, computer info, email, etc.. When I press install I immediatly get a dialog saying that the Installation Wizard was interrupted. I next did an install on the command line msiexec /I name-of-apache.msi /l mylog.log and the results are below.

=== Logging started: 5/22/2001  8:22:26 ===
Action start 8:22:26: INSTALL.
Action start 8:22:26: LaunchConditions.
Action ended 8:22:26: LaunchConditions. Return value 1.
Action start 8:22:26: SetupInitialization.
Internal Error 2898. Tahoma8, Tahoma, 0
Internal Error 2898. TahomaBold10, Tahoma, 0
Action 8:22:26: SetupInitialization. Dialog created
Action ended 8:22:26: SetupInitialization. Return value 1.
Action start 8:22:26: FindRelatedProducts.
Action ended 8:22:26: FindRelatedProducts. Return value 1.
Action start 8:22:26: AppSearch.
Action 8:22:26: AppSearch. Searching for installed applications
AppSearch: Property: EXISTING_APACHE_SERVICE_PATH, Signature: ExistingApacheService
Action ended 8:22:26: AppSearch. Return value 1.
Action start 8:22:26: ResolveServerName.
Action ended 8:22:27: ResolveServerName. Return value 1.
Action start 8:22:27: ValidateProductID.
Action ended 8:22:27: ValidateProductID. Return value 1.
Action start 8:22:27: CostInitialize.
Action ended 8:22:27: CostInitialize. Return value 1.
Action start 8:22:27: FileCost.
Action ended 8:22:27: ResolveServerName. Return value 0.
Action ended 8:22:27: FileCost. Return value 1.
Action start 8:22:27: IsolateComponents.
Action ended 8:22:27: IsolateComponents. Return value 1.
Action start 8:22:27: ResolveSource.
Action ended 8:22:27: ResolveSource. Return value 1.
Action start 8:22:27: CostFinalize.
Action ended 8:22:27: CostFinalize. Return value 1.
Action start 8:22:27: MigrateFeatureStates.
Action ended 8:22:27: MigrateFeatureStates. Return value 0.
Action start 8:22:27: InstallWelcome.
Action 8:22:27: InstallWelcome. Dialog created
Internal Error 2898. MSSWhiteSerif8, Tahoma, 0
Internal Error 2898. MSSansBold8, Tahoma, 0
Action 8:22:30: LicenseAgreement. Dialog created
Action 8:22:32: ReadMe. Dialog created
Action 8:22:33: ServerInformation. Dialog created
Action start 8:22:51: ValidateServerName.
Action ended 8:22:51: ValidateServerName. Return value 1.
Action 8:22:51: SetupType. Dialog created
Action 8:22:53: CustomSetup. Dialog created
Action 8:22:55: InstallChangeFolder. Dialog created
Internal Error 2826. ReadyToInstall, DlgLine, to the right
Internal Error 2898. TahomaBoldRed8, Tahoma, 0
Action 8:23:04: ReadyToInstall. Dialog created
Action ended 8:23:05: InstallWelcome. Return value 1.
Action start 8:23:05: SetupProgress.
Action 8:23:05: SetupProgress. Dialog created
Action ended 8:23:05: SetupProgress. Return value 1.
Action start 8:23:05: ExecuteAction.
Action ended 8:23:05: ExecuteAction. Return value 3.
Action start 8:23:05: SetupCompleteError.
Action 8:23:05: SetupCompleteError. Dialog created
Action ended 8:23:06: SetupCompleteError. Return value 2.
Action ended 8:23:06: INSTALL. Return value 3.
=== Logging stopped: 5/22/2001  8:23:06 ===
MSI (c) (D8:4C): Product: Apache httpd Server 1.3.20 -- Installation operation failed.

>How-To-Repeat:
Removed 1.3.19 on a Windows 2000 machine and then attempt to install 1.3.20
>Fix:
Not at this time.
>Release-Note:
>Audit-Trail:
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