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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/10/06 06:21:14 UTC

[Bug 123430] New: Application quit unexpectedly; now locked up

https://issues.apache.org/ooo/show_bug.cgi?id=123430

            Bug ID: 123430
        Issue Type: DEFECT
           Summary: Application quit unexpectedly; now locked up
           Product: General
           Version: 4.0.1
          Hardware: Mac
                OS: Mac OSX, 10.7
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: jscorindi@westnet.com.au
                CC: issues@openoffice.apache.org

While working onine a message-box appeared saying OpenOffice had quit "...
while trying to restore its windows. Do you want to try to restore its
windows?" 

I clicked on "Restore windows" button and nothing happened. Now the application
has locked up and will not allow me to restart or Shut down my Mac. Switching
off the power and restarting after a couple of minutes did nothing either.

Trying to re-download OpenOffice did not solve the problem, as it won't allow
me to complete the instal as "OpenOffice is in use". 

Can anyone help??

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[Bug 123430] Application quit unexpectedly; now locked up

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123430

--- Comment #2 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
@Jill:
For instructions for a workaround go to:
<http://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755&p=258965#p244931>

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[Bug 123430] Application quit unexpectedly; now locked up

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123430

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
         Resolution|---                         |DUPLICATE

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Seems to be a DUP of "Bug 119006 - Restore windows problem on Mac OS X"

@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO
bug tracking system, not a help desk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on
<http://wiki.openoffice.org/wiki/QA/HowToFileIssue> 

Please feel free to reopen this Bug if you find evidence that we have an
independent issue here  (for example because the fix for the other bug does not
work for you).

*** This bug has been marked as a duplicate of bug 119006 ***

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