You are viewing a plain text version of this content. The canonical link for it is here.
Posted to commits@netbeans.apache.org by "will mason (JIRA)" <ji...@apache.org> on 2018/04/13 04:57:00 UTC
[jira] [Updated] (NETBEANS-656) Help is Broken (Offline and
On-line)
[ https://issues.apache.org/jira/browse/NETBEANS-656?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
will mason updated NETBEANS-656:
--------------------------------
Description:
h2. expected
* Press [HELP] menu
* Press "*Help Contents*"
* Loading help settings ... (pop-up)
* Display Netbeans Help window
* page; "*Using the IDE Help System*"
_As well_
* Press [HELP] menu
* Press "*online docs and support*"
* Internal browser page opens
* And see the Help system/pages
h2. actual
* Nothing happens
* The "*Help Contents*" menu entry is *_absent_*
* The Link {noformat}
http://www.netbeans.org/kb/index.html
{noformat}
** Appears to be an out of date page
** Also it points to netbeans.org, should it point to Netbeans.Apache.org?
h2. Impact
* Off line help is essential.
** Quite a few project don't have internet access (by choice)
* We are a small lab and we both rely and expect people to be self-reliant that includes being able to find answers through tools like help. and documentation.
** We get a lot to of students who haven't used Java or Netbeans
** We get C++ and C# programmers who've never used java
** We have web developers who don't use Java
** Experienced people may think of help a an "extra" -- it is not in a work-a-day environment with many levels of experience.
* If you want people to adopt Netbeans,
** (Reliable) HELP is an essential;
** (Reliable) Documentation is essential.
* I appreciate that this is a Beta version and the documents may be not ready
** Show a placeholder IDE Help System
** For heaven's sake put that in the landing page for the on-line link
was:
h2. expected
* Press [HELP] menu
* Press "*Help Contents*"
* Loading help settings ... (pop-up)
* Display Netbeans Help window
* page; "*Using the IDE Help System*"
_As well_
* Press [HELP] menu
* Press "*online docs and support*"
* Internal browser page opens
* And see the Help system/pages
h2. actual
* Nothing happens
* The "*Help Contents*" menu entry is *_absent_*
* The Link {noformat}
http://www.netbeans.org/kb/index.html
{noformat}
** Appears to be an out of date page
** Also it points to netbeans.org, should it point to Netbeans.Apache.org?
h2. Impact
* Off line help is essential.
** Quite a few project don't have internet access (by choice)
* We are a small lab and we both rely and expect people to be self-reliant that includes being able to find answers through tools like help. and documentation.
** We get a lot to of students who haven't used Java or Netbeans
** We get C++ and C# programmers who've never used java
** We have web developers who don't use Java
** Experienced people may think of help a an "extra" -- it is not in a work-a-day environment with many levels of experience.
* If you want people to adopt Netbeans,
** (Reliable) HELP is an essential;
** (Reliable) Documentation is essential.
* I appreciate that this is a Beta version and the documents may be not ready
** Show a placeholder IDE Help System
** For heaven's sake put that in the landing page for the on-line link
> Help is Broken (Offline and On-line)
> ------------------------------------
>
> Key: NETBEANS-656
> URL: https://issues.apache.org/jira/browse/NETBEANS-656
> Project: NetBeans
> Issue Type: Bug
> Components: ide - UI, platform - Help System
> Affects Versions: 9.0
> Environment: Both Windows 10 and Linux 64-bit
> Reporter: will mason
> Priority: Critical
> Labels: Regression, help, help-requested, help-system
> Fix For: 9.0
>
>
> h2. expected
> * Press [HELP] menu
> * Press "*Help Contents*"
> * Loading help settings ... (pop-up)
> * Display Netbeans Help window
> * page; "*Using the IDE Help System*"
> _As well_
> * Press [HELP] menu
> * Press "*online docs and support*"
> * Internal browser page opens
> * And see the Help system/pages
> h2. actual
> * Nothing happens
> * The "*Help Contents*" menu entry is *_absent_*
> * The Link {noformat}
> http://www.netbeans.org/kb/index.html
> {noformat}
> ** Appears to be an out of date page
> ** Also it points to netbeans.org, should it point to Netbeans.Apache.org?
> h2. Impact
> * Off line help is essential.
> ** Quite a few project don't have internet access (by choice)
> * We are a small lab and we both rely and expect people to be self-reliant that includes being able to find answers through tools like help. and documentation.
> ** We get a lot to of students who haven't used Java or Netbeans
> ** We get C++ and C# programmers who've never used java
> ** We have web developers who don't use Java
> ** Experienced people may think of help a an "extra" -- it is not in a work-a-day environment with many levels of experience.
> * If you want people to adopt Netbeans,
> ** (Reliable) HELP is an essential;
> ** (Reliable) Documentation is essential.
> * I appreciate that this is a Beta version and the documents may be not ready
> ** Show a placeholder IDE Help System
> ** For heaven's sake put that in the landing page for the on-line link
>
--
This message was sent by Atlassian JIRA
(v7.6.3#76005)
---------------------------------------------------------------------
To unsubscribe, e-mail: commits-unsubscribe@netbeans.apache.org
For additional commands, e-mail: commits-help@netbeans.apache.org
For further information about the NetBeans mailing lists, visit:
https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists