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Posted to users@openoffice.apache.org by d L <la...@hotmail.com> on 2018/04/30 14:09:50 UTC
RUDE
I sent an e mail last evening about a problem I have experienced and instead
of getting any kind of e mail asking for further details I get a rude e mail from
one of your employee's so this shows me that open office exactly what I thought
it was when I sent the e mail last night some flakey company that does not
care so I have deleted your program from my system and will be sending a copy
of your response to my e mail to the local news papers
Dennis
Re: RUDE
Posted by Wade Smart <wa...@gmail.com>.
If you sent it here, it is NOT an employee - which would be obvious by the
email address. This is a group of people from all over the world in a forum
where you can ask for help.
--
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005
On Mon, Apr 30, 2018 at 9:09 AM, d L <la...@hotmail.com> wrote:
> I sent an e mail last evening about a problem I have experienced and instead
>
> of getting any kind of e mail asking for further details I get a rude e mail from
>
> one of your employee's so this shows me that open office exactly what I thought
>
> it was when I sent the e mail last night some flakey company that does not
>
> care so I have deleted your program from my system and will be sending a copy
>
> of your response to my e mail to the local news papers
>
>
> Dennis
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Re: RUDE
Posted by Howard Blum <ho...@gmail.com>.
No employees for this, only volunteers.
You are blaming the FREE application for most likely sounded like an issue
with your computer and not the application.
If you want to make demands of a customer support team of employees go buy
Microsoft products and pay for the ability to bad-mouth a product.
Bye bye.
On Mon, Apr 30, 2018, 7:16 AM d L <la...@hotmail.com> wrote:
> I sent an e mail last evening about a problem I have experienced and
> instead
>
> of getting any kind of e mail asking for further details I get a rude e
> mail from
>
> one of your employee's so this shows me that open office exactly what I
> thought
>
> it was when I sent the e mail last night some flakey company that does not
>
> care so I have deleted your program from my system and will be sending a
> copy
>
> of your response to my e mail to the local news papers
>
>
> Dennis
>
Re: RUDE
Posted by Maurice Howe <ma...@gmail.com>.
Beautifully put. And right on target.
Yes, "Open Source" products (like Apache OpenOffice) aren't for
everyone. Millions of AOO users (I doubt if anyone really knows how many)
dearly LOVE it. Part of that "love" is not paying anything except your own
initiative & talents in making it work for YOUR chores. That, and the joy
in knowing you're no longer pouring cash into Bill Gates bluejeans.
Spend a few minutes learning what AOO can do for YOU. And by all means,
contribute by helping others like yourself sort out the quirks for the
benefit of us all.
Maurice
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon>
Virus-free.
www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
On Mon, Apr 30, 2018 at 12:56 PM, Shari Lynn Smith <we...@gmail.com>
wrote:
> Dear Dennis, I'm not sure where you received your copy of OpenOffice, it's
> a free OpenSource program, so there isn't really a company you're dealing
> with. You received responses from people just like you. Your initial email
> was kinda rude itself, so you received kinda rude responses.
>
> OpenSource isn't for everyone, it takes a bit of individual responsibility
> in learning, using, and a simple bit of respect when asking for help.
>
> It seems you may be more lucky with buying a product that includes paid
> support. I personally haven't gotten great support for paid programs
> either, however I still try and be as respectful of those I'm contacting
> paid or free. You might want to try engaging in a conversation from that
> perspective.
>
> With OpenSource you too should understand ANYONE can send ANYTHING they
> want to you, so be ready for the delete button, and keep an eye out for the
> emails that are the gold that do indeed help you.
>
> Sincerely,
>
> Shari
>
> just a regular gal who loves OpenSource the community and those who have
> made it what it is today.
>
>
>
> On 4/30/2018 9:09 AM, d L wrote:
>
>> I sent an e mail last evening about a problem I have experienced and
>> instead
>>
>> of getting any kind of e mail asking for further details I get a rude e
>> mail from
>>
>> one of your employee's so this shows me that open office exactly what I
>> thought
>>
>> it was when I sent the e mail last night some flakey company that does not
>>
>> care so I have deleted your program from my system and will be sending a
>> copy
>>
>> of your response to my e mail to the local news papers
>>
>>
>> Dennis
>>
>>
>
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> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>
Re: RUDE
Posted by Shari Lynn Smith <we...@gmail.com>.
Dear Dennis, I'm not sure where you received your copy of OpenOffice,
it's a free OpenSource program, so there isn't really a company you're
dealing with. You received responses from people just like you. Your
initial email was kinda rude itself, so you received kinda rude responses.
OpenSource isn't for everyone, it takes a bit of individual
responsibility in learning, using, and a simple bit of respect when
asking for help.
It seems you may be more lucky with buying a product that includes paid
support. I personally haven't gotten great support for paid programs
either, however I still try and be as respectful of those I'm contacting
paid or free. You might want to try engaging in a conversation from that
perspective.
With OpenSource you too should understand ANYONE can send ANYTHING they
want to you, so be ready for the delete button, and keep an eye out for
the emails that are the gold that do indeed help you.
Sincerely,
Shari
just a regular gal who loves OpenSource the community and those who have
made it what it is today.
On 4/30/2018 9:09 AM, d L wrote:
> I sent an e mail last evening about a problem I have experienced and instead
>
> of getting any kind of e mail asking for further details I get a rude e mail from
>
> one of your employee's so this shows me that open office exactly what I thought
>
> it was when I sent the e mail last night some flakey company that does not
>
> care so I have deleted your program from my system and will be sending a copy
>
> of your response to my e mail to the local news papers
>
>
> Dennis
>
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