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Posted to user@openmeetings.apache.org by Robert Savickas <ro...@gmail.com> on 2020/10/26 02:26:41 UTC
iPhone and iPad: no in-sound
Dear Maxim,
Thank you for your product. The latest OpenMeetings works great.
The only problem: we can not hear the users of iPhone or iPad, when they
speak. The microphones are enabled. Other apps on the devices can hear the
sound fine. But not the OM session.
This occurs for both Chrome and Safari.
Samsung devices are fine, no problem.
Do you know how I (or the i-users) can correct the issue with the
microphone input into OM on i-devices?
Thank you very much.
Robert
On Sun, Oct 25, 2020, 21:47 Maxim Solodovnik <so...@gmail.com> wrote:
> Thanks Alvaro :)))
>
> On Mon, 26 Oct 2020 at 00:47, Alvaro <zu...@gmail.com> wrote:
>
>> Tested OM #122
>>
>> ...i follow the silk thread...no one dark shadow :)
>>
>>
>> .........................
>>
>
>
> --
> Best regards,
> Maxim
>
Re: iPhone and iPad: no in-sound
Posted by Robert Savickas <ro...@gmail.com>.
Gentlemen,
Thank you. I will do some experimentation with my instance of OM as well,
and will let you know if I discover something useful on this.
Have a good day/night.
Robert
On Sun, Oct 25, 2020, 23:39 Jason <ja...@romos.net> wrote:
> Robert,
>
> This is a known issue. We are working on determining the root cause.
> Apologize it has been a difficult task to find the root cause. We will
> post when a fix is found. For now we don’t know of a work around for
> iPhone or iPad at the moment.
>
> Thanks,
> Jason
>
>
>
> On Sunday, Oct 25, 2020 at 9:27 PM, Robert Savickas <ro...@gmail.com>
> wrote:
> Dear Maxim,
>
> Thank you for your product. The latest OpenMeetings works great.
>
> The only problem: we can not hear the users of iPhone or iPad, when they
> speak. The microphones are enabled. Other apps on the devices can hear the
> sound fine. But not the OM session.
>
> This occurs for both Chrome and Safari.
>
> Samsung devices are fine, no problem.
>
> Do you know how I (or the i-users) can correct the issue with the
> microphone input into OM on i-devices?
>
> Thank you very much.
> Robert
>
>
> On Sun, Oct 25, 2020, 21:47 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Thanks Alvaro :)))
>>
>> On Mon, 26 Oct 2020 at 00:47, Alvaro <zu...@gmail.com> wrote:
>>
>>> Tested OM #122
>>>
>>> ...i follow the silk thread...no one dark shadow :)
>>>
>>>
>>> .........................
>>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>
Re: iPhone and iPad: no in-sound
Posted by Jason <ja...@romos.net>.
Robert,
This is a known issue. We are working on determining the root cause. Apologize it has been a difficult task to find the root cause. We will post when a fix is found. For now we don’t know of a work around for iPhone or iPad at the moment.
Thanks,
Jason
> On Sunday, Oct 25, 2020 at 9:27 PM, Robert Savickas <robsavickas@gmail.com (mailto:robsavickas@gmail.com)> wrote:
> Dear Maxim,
>
> Thank you for your product. The latest OpenMeetings works great.
>
> The only problem: we can not hear the users of iPhone or iPad, when they speak. The microphones are enabled. Other apps on the devices can hear the sound fine. But not the OM session.
>
> This occurs for both Chrome and Safari.
>
> Samsung devices are fine, no problem.
>
> Do you know how I (or the i-users) can correct the issue with the microphone input into OM on i-devices?
>
> Thank you very much.
> Robert
>
>
> On Sun, Oct 25, 2020, 21:47 Maxim Solodovnik <solomax666@gmail.com (mailto:solomax666@gmail.com)> wrote:
> > Thanks Alvaro :)))
> > On Mon, 26 Oct 2020 at 00:47, Alvaro <zurcamos@gmail.com (mailto:zurcamos@gmail.com)> wrote:
> > > Tested OM #122
> > >
> > > ...i follow the silk thread...no one dark shadow :)
> > >
> > >
> > > .........................
> >
> > --
> > Best regards,
> > Maxim
Re: iPhone and iPad: no in-sound
Posted by Maxim Solodovnik <so...@gmail.com>.
Hello Robert,
unfortunately this is known issue
I'm trying to investigate it (with the help of the community)
Have no idea so far what they have changed in iOs/Safari to get this effect
(Chrome on iMac seems to work as expected)
On Mon, 26 Oct 2020 at 09:27, Robert Savickas <ro...@gmail.com> wrote:
> Dear Maxim,
>
> Thank you for your product. The latest OpenMeetings works great.
>
> The only problem: we can not hear the users of iPhone or iPad, when they
> speak. The microphones are enabled. Other apps on the devices can hear the
> sound fine. But not the OM session.
>
> This occurs for both Chrome and Safari.
>
> Samsung devices are fine, no problem.
>
> Do you know how I (or the i-users) can correct the issue with the
> microphone input into OM on i-devices?
>
> Thank you very much.
> Robert
>
>
> On Sun, Oct 25, 2020, 21:47 Maxim Solodovnik <so...@gmail.com> wrote:
>
>> Thanks Alvaro :)))
>>
>> On Mon, 26 Oct 2020 at 00:47, Alvaro <zu...@gmail.com> wrote:
>>
>>> Tested OM #122
>>>
>>> ...i follow the silk thread...no one dark shadow :)
>>>
>>>
>>> .........................
>>>
>>
>>
>> --
>> Best regards,
>> Maxim
>>
>
--
Best regards,
Maxim