[jira] Commented: (OFBIZ-2227) If CC capture fails while packing order, Packer is notified and sets the package aside for CSR to handle.

["BJ Freeman (JIRA)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/OFBIZ-2227?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12678681#action_12678681 ] 

BJ Freeman commented on OFBIZ-2227:
-----------------------------------

Normally there is a CC authorization that happens at the time of sale.
so the packing should not start if there is no authorization.
There is a nightly check for re-authorizaion on failed CC.
there is a status for this.
if the Authorization is passed when the CC is charged it must go through.
this should happen before the order is approved.


> If CC capture fails while packing order, Packer is notified and sets the package aside for CSR to handle.
> ---------------------------------------------------------------------------------------------------------
>
>                 Key: OFBIZ-2227
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-2227
>             Project: OFBiz
>          Issue Type: Sub-task
>          Components: product
>    Affects Versions: SVN trunk
>            Reporter: Pranay Pandey
>             Fix For: SVN trunk
>
>
> When CC capture fail error is returned from capturing CC payment the Packer should be notified with an error message so that he can put the package aside for handling it by CSR. Shipment will remain in Packed status, though system will record the failed capture as normal (visible in the Order Manager order detail screen).

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