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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/10/28 16:45:40 UTC

[Bug 121286] New: openoffice crashes after startup

https://issues.apache.org/ooo/show_bug.cgi?id=121286

          Priority: P3
            Bug ID: 121286
          Assignee: ooo-issues@incubator.apache.org
           Summary: openoffice crashes after startup
          Severity: normal
        Issue Type: DEFECT
    Classification: Application
                OS: Linux
          Reporter: k_b0000@yahoo.se
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: code
           Product: word processor

After starting up openoffice it often crashes and recovers documents.

sometimes it is ok to just wait and then it works, but i cannot find any
consistent time when it works or when it crashes.


at one occasion i collected this output while it crashed when using the
extension manager.

Openoffice 3.4.1 on Fedora 12.

[]$ openoffice.org3 


Fatal exception: Signal 11
Stack:
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x1f0a4)[0x12f0a4]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x1ff38)[0x12ff38]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x20010)[0x130010]
[0x505400]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2ecf4)[0x714fcf4]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2f00b)[0x715000b]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x2b902)[0x27e6902]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x2bd35)[0x27e6d35]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2b988)[0x714c988]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x2e331)[0x714f331]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x3155c)[0x715255c]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x440e9)[0x27ff0e9]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x44aee)[0x27ffaee]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x3214c)[0x27ed14c]
/opt/openoffice.org3/program/../basis-link/program/deploymentgui.uno.so(+0x3238b)[0x27ed38b]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x1a075)[0x12a075]
/lib/libpthread.so.0[0x8ca925]
/lib/libc.so.6(clone+0x5e)[0x7f407e]
/opt/openoffice.org3/program/soffice: line 133:  5574 Aborted                
(core dumped) "$sd_prog/$sd_binary" ""$BOOTSTRAPVARS""

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

--- Comment #2 from kb0000 <k_...@yahoo.se> ---
Update: rpm -Uvh

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #2)
> Update: rpm -Uvh

updating is not supported, it's broken and will leave both

/opt/openoffice.org/basis3.3
/opt/openoffice.org/basis3.4

Please remove every package, take care that there is nothing left in
/opt/openoffice.org*, and do a clean install (with a package manager, removing
openoffice.org-ure will try to remove almost everything else).

After that, if you face the bug with the user profile mentioned on the release
notes
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues
, it may be also a good idea to start with a new profile, or at least remove 

 ~/.openoffice.org/3/user/extensions/
~/.openoffice.org/3/user/uno_packages/

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|anilmotupalle@gmail.com     |xavi_dandy@hotmail.com

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |anilmotupalle@gmail.com

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
Did you perform an update? or a clean install?

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |elish@apache.org
         Resolution|---                         |OBSOLETE

--- Comment #4 from Edwin Sharp <el...@apache.org> ---
Obsolete per comment 3.

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[Bug 121286] openoffice crashes after startup

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121286

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|xavi_dandy@hotmail.com      |

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