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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/03 01:57:22 UTC

[Bug 120155] New: Help - Support displays blank help page

https://issues.apache.org/ooo/show_bug.cgi?id=120155

          Priority: P3
            Bug ID: 120155
          Assignee: ooo-issues@incubator.apache.org
           Summary: Help - Support displays blank help page
          Severity: normal
        Issue Type: DEFECT
    Classification: Code
                OS: All
          Reporter: arielch@apache.org
          Hardware: All
            Status: CONFIRMED
           Version: AOO 3.4.0
         Component: code
           Product: framework

Select menu "Help" - "Support".
The Help opens with a blank page.
It should display main/helpcontent2/source/text/shared/05/00000001.xhp

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[Bug 120155] Help - Support displays blank help page

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120155

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |VERIFIED
                 CC|                            |xavi_dandy@hotmail.com
             Latest|---                         |AOO 3.4.1
    Confirmation on|                            |

--- Comment #3 from Javier Lopez <xa...@hotmail.com> ---
This bug was checked in the platform W7 64 BITS with the version AOO 3.4.1 and
this bug was not find.
Javier Lopez

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[Bug 120155] Help - Support displays blank help page

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120155

--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
The code is in void SfxApplication::MiscExec_Impl( SfxRequest& rReq )
[main/sfx2/source/appl/appserv.cxx, near case SID_HELP_SUPPORTPAGE].

It creates a temporal help URL to get the Language and System arguments:

String sHelpURL = SfxHelp::CreateHelpURL(
String::CreateFromAscii(".uno:HelpSupport"), String() );

The problem is that it uses a real, existing UNO command URL, so that
SfxHelp::CreateHelpURL (SfxHelp::CreateHelpURL_Impl()) returns the help URL
including the anchor:

vnd.sun.star.help://swriter/.uno%3AHelpSupport?Language=en-US&System=UNIX#bm_id3159176

This is the right anchor for that UNO commmand, in the help page
main/helpcontent2/source/text/shared/main0108.xhp but is the root of the issue
described here.
The code then takes this query part, including the anchor and appends it to the
real help URL:

vnd.sun.star.help://shared/text/shared/05/00000001.xhp?Language=en-US&System=UNIX#bm_id3159176

but then also appends &UseDB=no

vnd.sun.star.help://shared/text/shared/05/00000001.xhp?Language=en-US&System=UNIX#bm_id3159176&UseDB=no

this ends up in a wrong System: "UNIX#bm_id3159176"

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[Bug 120155] Help - Support displays blank help page

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120155

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
                 CC|                            |ooo-issues@incubator.apache
                   |                            |.org
         Resolution|---                         |FIXED
           Assignee|ooo-issues@incubator.apache |arielch@apache.org
                   |.org                        |

--- Comment #2 from Ariel Constenla-Haile <ar...@apache.org> ---
Fixed in revision 1357243

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[Bug 120155] Help - Support displays blank help page

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120155

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |reedie19@yahoo.co.uk

--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
*** Bug 121807 has been marked as a duplicate of this bug. ***

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[Bug 120155] Help - Support displays blank help page

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120155

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|---                         |AOO 4.0

--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #3)
> This bug was checked in the platform W7 64 BITS with the version AOO 3.4.1
> and this bug was not find.

The fix wasn't included in 3.4.1, quite strange you find it fixed there. It is
fixed on trunk.

Setting target milestone.

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