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Posted to issues@openoffice.apache.org by bu...@apache.org on 2018/06/30 09:08:52 UTC

[Issue 127805] New: Crash in Impress on Ubuntu 18.04

https://bz.apache.org/ooo/show_bug.cgi?id=127805

          Issue ID: 127805
        Issue Type: DEFECT
           Summary: Crash in Impress on Ubuntu 18.04
           Product: Impress
           Version: 4.1.5
          Hardware: All
                OS: Linux, all
            Status: CONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: mseidel@apache.org
  Target Milestone: ---

Impress crashes when selecting Master Pages in sidebar.

Steps to reproduce:
 - Create new (empty) Presentation
 - Open sidebar
 - Click on "Master Pages"

Expected behavior:
 - AOO should display samples of the Master Pages in the sidebar

Shown behavior:
 - Impress crashes

This is reproducible on Ubuntu 18.04 (64-bit) and Xubuntu 18.04 (32-bit) with
AOO 4.1.5.

It is *not* reproducible with Ubuntu 16.04.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Not reproduce with LUbuntu 17.04 x64 and AOO 4.1.5

Did you think to reset the user profile before?

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #2 from Matthias Seidel <ms...@apache.org> ---
(In reply to oooforum (fr) from comment #1)
> Not reproduce with LUbuntu 17.04 x64 and AOO 4.1.5
> 
> Did you think to reset the user profile before?

As I wrote above, this crash happens in Ubuntu 18.04.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Crash in Impress on Ubuntu  |Crash in Impress on Ubuntu
                   |18.04                       |18.04 when selecting Master
                   |                            |Pages in sidebar

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

mechtilde <oo...@mechtilde.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |ooo@mechtilde.de

--- Comment #3 from mechtilde <oo...@mechtilde.de> ---

I can confirm this problem with an old user profile under Debian Testing
(Buster).

It works under a fresh Debian Stable (Stretch) with a free user profile.

To remove my user profile is no option now

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |CONFIRMED

--- Comment #14 from Matthias Seidel <ms...@apache.org> ---
Why was this set to unconfirmed?

The title says it all...

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #18 from Peter <pe...@apache.org> ---
side note: Draw does not crash when masterpage is opened.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #13 from Matthias Seidel <ms...@apache.org> ---
(In reply to Kay from comment #12)
> No problem with AOO 4.1.5 and freetype 2.3 on 32-bit CentOS 6.10. I can
> select master pages in sidebar without issue.

Of course not!

This issue is about Ubuntu 18.04 (and flavors) or Debian which uses FreeType
2.8.x.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #10 from Peter <pe...@apache.org> ---
If we can fix it fast I change my mind. No patch no release blocker. Only
exception: if a release can be blocked by the issue.
We can prepare another release if needed.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash
           Severity|Normal                      |Major

--- Comment #6 from Matthias Seidel <ms...@apache.org> ---
Ubuntu switched from FreeType 2.6.x in 16.04 to 2.8.x in 18.04.

The only occurrences searching for "FT_Glyph_Get_CBox" are in:
https://svn.apache.org/repos/asf/openoffice/trunk/main/vcl/source/glyphs/gcach_ftyp.cxx

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #5 from Matthias Seidel <ms...@apache.org> ---
I could reproduce the crash on Xubuntu 18.04.1.

Title:
soffice.bin crashed with SIGSEGV in FT_Glyph_Get_CBox()

Disassembly:
 => 0x7f7412d941aa <FT_Glyph_Get_CBox+58>:      mov    0x30(%rax),%rax
    0x7f7412d941ae <FT_Glyph_Get_CBox+62>:      test   %rax,%rax
    0x7f7412d941b1 <FT_Glyph_Get_CBox+65>:      je     0x7f7412d94220
<FT_Glyph_Get_CBox+176>
    0x7f7412d941b3 <FT_Glyph_Get_CBox+67>:      push   %rbp
    0x7f7412d941b4 <FT_Glyph_Get_CBox+68>:      push   %rbx
    0x7f7412d941b5 <FT_Glyph_Get_CBox+69>:      mov    %esi,%ebp
    0x7f7412d941b7 <FT_Glyph_Get_CBox+71>:      mov    %rdx,%rbx
    0x7f7412d941ba <FT_Glyph_Get_CBox+74>:      mov    %rdx,%rsi
    0x7f7412d941bd <FT_Glyph_Get_CBox+77>:      sub    $0x8,%rsp
    0x7f7412d941c1 <FT_Glyph_Get_CBox+81>:      callq  *%rax
    0x7f7412d941c3 <FT_Glyph_Get_CBox+83>:      mov    %ebp,%eax
    0x7f7412d941c5 <FT_Glyph_Get_CBox+85>:      and    $0xfffffffd,%eax
    0x7f7412d941c8 <FT_Glyph_Get_CBox+88>:      cmp    $0x1,%eax
    0x7f7412d941cb <FT_Glyph_Get_CBox+91>:      je     0x7f7412d941f0
<FT_Glyph_Get_CBox+128>
    0x7f7412d941cd <FT_Glyph_Get_CBox+93>:      lea    -0x2(%rbp),%esi
    0x7f7412d941d0 <FT_Glyph_Get_CBox+96>:      cmp    $0x1,%esi

See the full crash log at:
https://home.apache.org/~mseidel/_opt_openoffice4_program_soffice.bin.1000.crash

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Major                       |Normal
             Status|RESOLVED                    |CLOSED

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Peter <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |DUPLICATE
             Status|CONFIRMED                   |RESOLVED

--- Comment #20 from Peter <pe...@apache.org> ---
Possible patch on the report 127929. Lets continue there.

*** This issue has been marked as a duplicate of issue 127929 ***

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #17 from Matthias Seidel <ms...@apache.org> ---
AOO also crashes when accessing the master pages via menu:
View -> Master -> Slide Master
View -> Master -> Notes Master

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Peter <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.1.6_release_blocker?      |4.1.6_release_blocker-
                 CC|                            |petko@apache.org

--- Comment #8 from Peter <pe...@apache.org> ---
I think this bug will delay the release longer. I rather would like to release
now and evaluate this again in the next release. Even a version 4.1.7 sounds
more attractive then press this in 4.1.6.
I am sorry, but the initiative is welcome.

Also this might be older and not a new effect. I had crashes like this in 2017.
But I forgot about it bcause of FOSDEM.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #19 from Peter <pe...@apache.org> ---
I checked the code around FT_Glyph_Get_CBox() by a dry run.
It looks fine to me and there is no indication of a change in the freetype.
So my guess is that we have an ABI error.
Lets try to compile OpenOffice as is against freetype 2.8.x and see if that
fixes the crash. If so we have an Issue with our distribution approach.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Pedro <pe...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pedlino@gmail.com

--- Comment #4 from Pedro <pe...@gmail.com> ---
Crash confirmed with AOO 4.1.5 under Ubuntu 18.04.1 x64
This was tested on a new user profile.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Kay <ks...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |UNCONFIRMED
     Ever confirmed|1                           |0
                 CC|                            |kschenk@apache.org

--- Comment #12 from Kay <ks...@apache.org> ---
No problem with AOO 4.1.5 and freetype 2.3 on 32-bit CentOS 6.10. I can select
master pages in sidebar without issue.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #15 from Peter <pe...@apache.org> ---
I checked now. Freetype 2.8.1 has been active since 2017-05-13 on arch. So I
have the crash longer then that. I had use paste &copy for my talk on Fosdem
2017 because it crashed.
I thought it was special to Arch, so I thought if I build a special Version it
will fix.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|                            |4.1.6_release_blocker?

--- Comment #7 from Matthias Seidel <ms...@apache.org> ---
After installing FreeType 2.8.1 via PPA on Ubuntu 16.04 the crash can be
reproduced immediately with Jim's latest 4.1.6 build.

So I am asking for release blocker 4.1.6.

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4.1.6_release_blocker denied: [Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
Peter <pe...@apache.org> has denied Matthias Seidel <ms...@apache.org>'s
request for 4.1.6_release_blocker:
Issue 127805: Crash in Impress on Ubuntu 18.04 when selecting Master Pages in
sidebar
https://bz.apache.org/ooo/show_bug.cgi?id=127805



--- Comment #8 from Peter <pe...@apache.org> ---
I think this bug will delay the release longer. I rather would like to release
now and evaluate this again in the next release. Even a version 4.1.7 sounds
more attractive then press this in 4.1.6.
I am sorry, but the initiative is welcome.

Also this might be older and not a new effect. I had crashes like this in 2017.
But I forgot about it bcause of FOSDEM.

[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

Andrea Pescetti <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pescetti@apache.org

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4.1.6_release_blocker requested: [Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
Matthias Seidel <ms...@apache.org> has asked	for 4.1.6_release_blocker:
Issue 127805: Crash in Impress on Ubuntu 18.04 when selecting Master Pages in
sidebar
https://bz.apache.org/ooo/show_bug.cgi?id=127805



--- Comment #7 from Matthias Seidel <ms...@apache.org> ---
After installing FreeType 2.8.1 via PPA on Ubuntu 16.04 the crash can be
reproduced immediately with Jim's latest 4.1.6 build.

So I am asking for release blocker 4.1.6.

[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #9 from Matthias Seidel <ms...@apache.org> ---
No, this crash is related to FreeType 2.8.x.

4.1.6 is likely to crash on every Linux that uses it.
4.1.5 crashes and even 4.2.0 does...

That will create a huge amount of traffic in the forum and on the list.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #16 from Matthias Seidel <ms...@apache.org> ---
That fits to Mechtilde's comment.

Debian Stretch uses FreeType 2.6.x
Debian Buster uses Freetype 2.8.x

Crash occurs in Debian Buster.
And Ubuntu 18.04 is (more or less) based on Debian Buster.

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[Issue 127805] Crash in Impress on Ubuntu 18.04 when selecting Master Pages in sidebar

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127805

--- Comment #11 from Matthias Seidel <ms...@apache.org> ---
Maybe now that the problem is localized a developer could have a look at it?

We always released OpenOffice "when it is ready".

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