You are viewing a plain text version of this content. The canonical link for it is here.
Posted to dev@openoffice.apache.org by Ricardo Berlasso <rg...@gmail.com> on 2013/10/02 22:18:14 UTC
[Discuss-proposal]Admin mail box for NLs forum
New forum users with registration problems do not have an easy way to
communicate their problems to the board. In the past there was an email
address that sent an automated message to a particular forum thread on the
private forum area. This system is not working since the move to Apache.
Until the automated reply is re-activated, a simple mail box for each NL
forum, accessible to forum admins and moderators will be more than enough,
something like forum-admin-<locale>@aoo.
Thoughts?
Regards,
Ricardo
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by janI <ja...@apache.org>.
On 6 October 2013 17:42, Rob Weir <ro...@apache.org> wrote:
> On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
> > On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
> >
> >> 2013/10/2 janI <ja...@apache.org>
> >>
> >> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
> >> >
> >> > > New forum users with registration problems do not have an easy way
> to
> >> > > communicate their problems to the board. In the past there was an
> email
> >> > > address that sent an automated message to a particular forum thread
> on
> >> > the
> >> > > private forum area. This system is not working since the move to
> >> Apache.
> >> > > Until the automated reply is re-activated, a simple mail box for
> each
> >> NL
> >> > > forum, accessible to forum admins and moderators will be more than
> >> > enough,
> >> > > something like forum-admin-<locale>@aoo.
> >> > >
> >> >
> >> > the automated message looks to be a simple configuration in php2bb, at
> >> > least as far as I can see. This could be a good challenge for new
> admins
> >> > (working in line with the proposal dave works on).
> >> >
> >>
> >>
> >> Thanks, Ian,
> >>
> > np (its Jan)
> >
> >>
> >> But even if simple, we need first an email address for each forum so
> users
> >> can send a message. If there is an automated response then better, but
> >> right now there is no way for a new user to "call for help".
> >>
> >
> > I can understand that, and agree its a good idea. I simply wanted to make
> > you aware that you might need a appl. admin to change the configuration.
> > The admin situation is up for discussion (headed by another pmc member),
> > and have been discussed quite a lot, but no decision has been made. The
> way
> > I worked and suggested to work in future seems to be too restrictive for
> > some people, as a consequence the applications on our servers are
> currently
> > not being maintained, apart for security.
> >
> > As we both know, there is work in progress to start a admin ML, which
> would
> > fit this purpose very well (headed by another pmc member), however after
> > the initial discussion, is seems nothing happens (at least no jira has
> been
> > created). I would not recommend a ML for each forum, the overhead
> > (moderators etc) are too big, instead have the mailer put the forum name
> in
> > the header.
> >
>
> So is there a reason why the admin mailing list could not be used for
> this? I assume the traffic level would be low enough that it would
> not be necessary to have N mailing lists for N forums. So using a
> single ML point of contact for admin questions could make sense here.
>
> The other alternative is an email alias. So no mailing list but just
> forwarding of emails to a group.
>
email alias has the advantage that we can later make them MLs if needed.
>
> > Sadly enough we have many good initatives like it, that are thoroughly
> > discussed and then left to a slow death when it comes to the actual work.
> >
>
> Sorry about that. We had that little thing called a release that
> distracted me for a little while.
>
No need to be sorry you can of course spent your time as you want I will
not and cannot influence that.
I wrote "initatives" in plural on purpose, I was not targeting you or
anybody else in particular, but merely noting the general trend.
We discuss a lot, which on one hand is good, but on the other hand
sometimes restrict work from being done, and I simply find the output of
the discussion are very limited, but thats my personal observation.
rgds
jan I.
> Regards,
>
> -Rob
>
> > Let me know if I can of further help.
> >
> > rgds
> > jan I.
> >
> >
> >
> >>
> >> The only alternative forums have now (and as a matter of fact, it is
> being
> >> considered) is to open a mail box on a free mail server and to share the
> >> log-in information between moderators and admins, promoting that
> address on
> >> the forum itself. But that's a really suboptimal "solution": writing to
> a
> >> yahoo or gmail address to communicate to the "official community forum
> of
> >> Apache OpenOffice project" will not be right, I think: something more
> >> "official" will be far better.
> >>
> >> Regards,
> >> Ricardo
> >>
> >>
> >>
> >>
> >> >
> >> > rgds
> >> > jan i.
> >> >
> >> >
> >> > >
> >> > > Thoughts?
> >> > >
> >> > > Regards,
> >> > > Ricardo
> >> > >
> >> >
> >>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by Ricardo Berlasso <rg...@gmail.com>.
(Top posting)
For the time being, on ES forums we implemented our own email address on a
.org server kindly provided by Mauricio Baeza, the other forum admin. From
now, every email communication from and to the ES forums goes through that
email address. People writing to that address will receive an automatic
email with general information about how to register and log-in. Admins
have access to that email address through a web interface so any user with
registration problems have now the possibility to communicate with the
board.
Maybe this is not the best solution, but at least it is a working solution.
Regards,
Ricardo
2013/10/6 Rob Weir <ro...@apache.org>
> On Sun, Oct 6, 2013 at 2:02 PM, janI <ja...@apache.org> wrote:
> > On 6 October 2013 19:30, Ricardo Berlasso <rg...@gmail.com> wrote:
> >
> >> 2013/10/6 Rob Weir <ro...@apache.org>
> >>
> >> > On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
> >> > > On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com>
> wrote:
> >> > >
> >> > >> 2013/10/2 janI <ja...@apache.org>
> >> > >>
> >> > >> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com>
> >> wrote:
> >> > >> >
> >> > >> > > New forum users with registration problems do not have an easy
> way
> >> > to
> >> > >> > > communicate their problems to the board. In the past there was
> an
> >> > email
> >> > >> > > address that sent an automated message to a particular forum
> >> thread
> >> > on
> >> > >> > the
> >> > >> > > private forum area. This system is not working since the move
> to
> >> > >> Apache.
> >> > >> > > Until the automated reply is re-activated, a simple mail box
> for
> >> > each
> >> > >> NL
> >> > >> > > forum, accessible to forum admins and moderators will be more
> than
> >> > >> > enough,
> >> > >> > > something like forum-admin-<locale>@aoo.
> >> > >> > >
> >> > >> >
> >> > >> > the automated message looks to be a simple configuration in
> php2bb,
> >> at
> >> > >> > least as far as I can see. This could be a good challenge for new
> >> > admins
> >> > >> > (working in line with the proposal dave works on).
> >> > >> >
> >> > >>
> >> > >>
> >> > >> Thanks, Ian,
> >> > >>
> >> > > np (its Jan)
> >> > >
> >> > >>
> >> > >> But even if simple, we need first an email address for each forum
> so
> >> > users
> >> > >> can send a message. If there is an automated response then better,
> but
> >> > >> right now there is no way for a new user to "call for help".
> >> > >>
> >> > >
> >> > > I can understand that, and agree its a good idea. I simply wanted to
> >> make
> >> > > you aware that you might need a appl. admin to change the
> >> configuration.
> >> > > The admin situation is up for discussion (headed by another pmc
> >> member),
> >> > > and have been discussed quite a lot, but no decision has been made.
> The
> >> > way
> >> > > I worked and suggested to work in future seems to be too restrictive
> >> for
> >> > > some people, as a consequence the applications on our servers are
> >> > currently
> >> > > not being maintained, apart for security.
> >> > >
> >> > > As we both know, there is work in progress to start a admin ML,
> which
> >> > would
> >> > > fit this purpose very well (headed by another pmc member), however
> >> after
> >> > > the initial discussion, is seems nothing happens (at least no jira
> has
> >> > been
> >> > > created). I would not recommend a ML for each forum, the overhead
> >> > > (moderators etc) are too big, instead have the mailer put the forum
> >> name
> >> > in
> >> > > the header.
> >> > >
> >> >
> >> > So is there a reason why the admin mailing list could not be used for
> >> > this?
> >>
> >>
> >> People here is quite used to mailing list, but most users don't. In
> fact, I
> >> know many people that will never send an email to a mailing list,
> specially
> >> if public: lot of people do not want to expose their email addresses on
> >> public lists.
> >>
> >>
> >>
> >> > I assume the traffic level would be low enough that it would
> >> > not be necessary to have N mailing lists for N forums. So using a
> >> > single ML point of contact for admin questions could make sense here.
> >> >
> >> > The other alternative is an email alias. So no mailing list but just
> >> > forwarding of emails to a group.
> >> >
> >>
> >> That makes sense. We can open somewhere a free account for each NL forum
> >> and then set an aoo alias to it.
> >>
> >
> > I think I have lost something.
> >
> > If the users mail from inside the forum, they can do so through the
> php2bb
> > software with an aoo mail address (e.g. oooforum@apache.org) to a
> specific
> > ML (subject would be: forum name and user name).
> >
> > If they mail from their own mail account, they will always end up in one
> or
> > more mailing lists (think of your own inbox). We can have the admin ML
> (as
> > rob mentioned in another thread) private so only the admins can read it.
> >
> > So I dont see the need for free accounts somewhere, what did I
> > misunderstand ?
> >
>
> Mailing list versus alias:
>
> - Do we need an archive for any important reason (record of past
> actions, legal reasons, etc.?)
> - Is it something that requires transparency?
> - Is it something that Infra and Apache Members ought to have access to?
>
> Any of these things are arguments for a ML rather than an alias.
>
> Public versus private:
>
> - personal confidential
> - security related
> - pre-announce press related
>
> These things are legimately private. But a user not wanting to have
> their mailing list be public is not a good enough reason to have a
> private list.
>
> -Rob
>
>
> > rgds
> > jan I
> >
> >
> >>
> >> Regards,
> >> Ricardo
> >>
> >>
> >>
> >> >
> >> > > Sadly enough we have many good initatives like it, that are
> thoroughly
> >> > > discussed and then left to a slow death when it comes to the actual
> >> work.
> >> > >
> >> >
> >> > Sorry about that. We had that little thing called a release that
> >> > distracted me for a little while.
> >> >
> >> > Regards,
> >> >
> >> > -Rob
> >> >
> >> > > Let me know if I can of further help.
> >> > >
> >> > > rgds
> >> > > jan I.
> >> > >
> >> > >
> >> > >
> >> > >>
> >> > >> The only alternative forums have now (and as a matter of fact, it
> is
> >> > being
> >> > >> considered) is to open a mail box on a free mail server and to
> share
> >> the
> >> > >> log-in information between moderators and admins, promoting that
> >> > address on
> >> > >> the forum itself. But that's a really suboptimal "solution":
> writing
> >> to
> >> > a
> >> > >> yahoo or gmail address to communicate to the "official community
> forum
> >> > of
> >> > >> Apache OpenOffice project" will not be right, I think: something
> more
> >> > >> "official" will be far better.
> >> > >>
> >> > >> Regards,
> >> > >> Ricardo
> >> > >>
> >> > >>
> >> > >>
> >> > >>
> >> > >> >
> >> > >> > rgds
> >> > >> > jan i.
> >> > >> >
> >> > >> >
> >> > >> > >
> >> > >> > > Thoughts?
> >> > >> > >
> >> > >> > > Regards,
> >> > >> > > Ricardo
> >> > >> > >
> >> > >> >
> >> > >>
> >> >
> >> > ---------------------------------------------------------------------
> >> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >> >
> >> >
> >>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by Rob Weir <ro...@apache.org>.
On Sun, Oct 6, 2013 at 2:02 PM, janI <ja...@apache.org> wrote:
> On 6 October 2013 19:30, Ricardo Berlasso <rg...@gmail.com> wrote:
>
>> 2013/10/6 Rob Weir <ro...@apache.org>
>>
>> > On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
>> > > On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
>> > >
>> > >> 2013/10/2 janI <ja...@apache.org>
>> > >>
>> > >> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com>
>> wrote:
>> > >> >
>> > >> > > New forum users with registration problems do not have an easy way
>> > to
>> > >> > > communicate their problems to the board. In the past there was an
>> > email
>> > >> > > address that sent an automated message to a particular forum
>> thread
>> > on
>> > >> > the
>> > >> > > private forum area. This system is not working since the move to
>> > >> Apache.
>> > >> > > Until the automated reply is re-activated, a simple mail box for
>> > each
>> > >> NL
>> > >> > > forum, accessible to forum admins and moderators will be more than
>> > >> > enough,
>> > >> > > something like forum-admin-<locale>@aoo.
>> > >> > >
>> > >> >
>> > >> > the automated message looks to be a simple configuration in php2bb,
>> at
>> > >> > least as far as I can see. This could be a good challenge for new
>> > admins
>> > >> > (working in line with the proposal dave works on).
>> > >> >
>> > >>
>> > >>
>> > >> Thanks, Ian,
>> > >>
>> > > np (its Jan)
>> > >
>> > >>
>> > >> But even if simple, we need first an email address for each forum so
>> > users
>> > >> can send a message. If there is an automated response then better, but
>> > >> right now there is no way for a new user to "call for help".
>> > >>
>> > >
>> > > I can understand that, and agree its a good idea. I simply wanted to
>> make
>> > > you aware that you might need a appl. admin to change the
>> configuration.
>> > > The admin situation is up for discussion (headed by another pmc
>> member),
>> > > and have been discussed quite a lot, but no decision has been made. The
>> > way
>> > > I worked and suggested to work in future seems to be too restrictive
>> for
>> > > some people, as a consequence the applications on our servers are
>> > currently
>> > > not being maintained, apart for security.
>> > >
>> > > As we both know, there is work in progress to start a admin ML, which
>> > would
>> > > fit this purpose very well (headed by another pmc member), however
>> after
>> > > the initial discussion, is seems nothing happens (at least no jira has
>> > been
>> > > created). I would not recommend a ML for each forum, the overhead
>> > > (moderators etc) are too big, instead have the mailer put the forum
>> name
>> > in
>> > > the header.
>> > >
>> >
>> > So is there a reason why the admin mailing list could not be used for
>> > this?
>>
>>
>> People here is quite used to mailing list, but most users don't. In fact, I
>> know many people that will never send an email to a mailing list, specially
>> if public: lot of people do not want to expose their email addresses on
>> public lists.
>>
>>
>>
>> > I assume the traffic level would be low enough that it would
>> > not be necessary to have N mailing lists for N forums. So using a
>> > single ML point of contact for admin questions could make sense here.
>> >
>> > The other alternative is an email alias. So no mailing list but just
>> > forwarding of emails to a group.
>> >
>>
>> That makes sense. We can open somewhere a free account for each NL forum
>> and then set an aoo alias to it.
>>
>
> I think I have lost something.
>
> If the users mail from inside the forum, they can do so through the php2bb
> software with an aoo mail address (e.g. oooforum@apache.org) to a specific
> ML (subject would be: forum name and user name).
>
> If they mail from their own mail account, they will always end up in one or
> more mailing lists (think of your own inbox). We can have the admin ML (as
> rob mentioned in another thread) private so only the admins can read it.
>
> So I dont see the need for free accounts somewhere, what did I
> misunderstand ?
>
Mailing list versus alias:
- Do we need an archive for any important reason (record of past
actions, legal reasons, etc.?)
- Is it something that requires transparency?
- Is it something that Infra and Apache Members ought to have access to?
Any of these things are arguments for a ML rather than an alias.
Public versus private:
- personal confidential
- security related
- pre-announce press related
These things are legimately private. But a user not wanting to have
their mailing list be public is not a good enough reason to have a
private list.
-Rob
> rgds
> jan I
>
>
>>
>> Regards,
>> Ricardo
>>
>>
>>
>> >
>> > > Sadly enough we have many good initatives like it, that are thoroughly
>> > > discussed and then left to a slow death when it comes to the actual
>> work.
>> > >
>> >
>> > Sorry about that. We had that little thing called a release that
>> > distracted me for a little while.
>> >
>> > Regards,
>> >
>> > -Rob
>> >
>> > > Let me know if I can of further help.
>> > >
>> > > rgds
>> > > jan I.
>> > >
>> > >
>> > >
>> > >>
>> > >> The only alternative forums have now (and as a matter of fact, it is
>> > being
>> > >> considered) is to open a mail box on a free mail server and to share
>> the
>> > >> log-in information between moderators and admins, promoting that
>> > address on
>> > >> the forum itself. But that's a really suboptimal "solution": writing
>> to
>> > a
>> > >> yahoo or gmail address to communicate to the "official community forum
>> > of
>> > >> Apache OpenOffice project" will not be right, I think: something more
>> > >> "official" will be far better.
>> > >>
>> > >> Regards,
>> > >> Ricardo
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> >
>> > >> > rgds
>> > >> > jan i.
>> > >> >
>> > >> >
>> > >> > >
>> > >> > > Thoughts?
>> > >> > >
>> > >> > > Regards,
>> > >> > > Ricardo
>> > >> > >
>> > >> >
>> > >>
>> >
>> > ---------------------------------------------------------------------
>> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> > For additional commands, e-mail: dev-help@openoffice.apache.org
>> >
>> >
>>
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
For additional commands, e-mail: dev-help@openoffice.apache.org
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by janI <ja...@apache.org>.
On 6 October 2013 19:30, Ricardo Berlasso <rg...@gmail.com> wrote:
> 2013/10/6 Rob Weir <ro...@apache.org>
>
> > On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
> > > On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
> > >
> > >> 2013/10/2 janI <ja...@apache.org>
> > >>
> > >> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com>
> wrote:
> > >> >
> > >> > > New forum users with registration problems do not have an easy way
> > to
> > >> > > communicate their problems to the board. In the past there was an
> > email
> > >> > > address that sent an automated message to a particular forum
> thread
> > on
> > >> > the
> > >> > > private forum area. This system is not working since the move to
> > >> Apache.
> > >> > > Until the automated reply is re-activated, a simple mail box for
> > each
> > >> NL
> > >> > > forum, accessible to forum admins and moderators will be more than
> > >> > enough,
> > >> > > something like forum-admin-<locale>@aoo.
> > >> > >
> > >> >
> > >> > the automated message looks to be a simple configuration in php2bb,
> at
> > >> > least as far as I can see. This could be a good challenge for new
> > admins
> > >> > (working in line with the proposal dave works on).
> > >> >
> > >>
> > >>
> > >> Thanks, Ian,
> > >>
> > > np (its Jan)
> > >
> > >>
> > >> But even if simple, we need first an email address for each forum so
> > users
> > >> can send a message. If there is an automated response then better, but
> > >> right now there is no way for a new user to "call for help".
> > >>
> > >
> > > I can understand that, and agree its a good idea. I simply wanted to
> make
> > > you aware that you might need a appl. admin to change the
> configuration.
> > > The admin situation is up for discussion (headed by another pmc
> member),
> > > and have been discussed quite a lot, but no decision has been made. The
> > way
> > > I worked and suggested to work in future seems to be too restrictive
> for
> > > some people, as a consequence the applications on our servers are
> > currently
> > > not being maintained, apart for security.
> > >
> > > As we both know, there is work in progress to start a admin ML, which
> > would
> > > fit this purpose very well (headed by another pmc member), however
> after
> > > the initial discussion, is seems nothing happens (at least no jira has
> > been
> > > created). I would not recommend a ML for each forum, the overhead
> > > (moderators etc) are too big, instead have the mailer put the forum
> name
> > in
> > > the header.
> > >
> >
> > So is there a reason why the admin mailing list could not be used for
> > this?
>
>
> People here is quite used to mailing list, but most users don't. In fact, I
> know many people that will never send an email to a mailing list, specially
> if public: lot of people do not want to expose their email addresses on
> public lists.
>
>
>
> > I assume the traffic level would be low enough that it would
> > not be necessary to have N mailing lists for N forums. So using a
> > single ML point of contact for admin questions could make sense here.
> >
> > The other alternative is an email alias. So no mailing list but just
> > forwarding of emails to a group.
> >
>
> That makes sense. We can open somewhere a free account for each NL forum
> and then set an aoo alias to it.
>
I think I have lost something.
If the users mail from inside the forum, they can do so through the php2bb
software with an aoo mail address (e.g. oooforum@apache.org) to a specific
ML (subject would be: forum name and user name).
If they mail from their own mail account, they will always end up in one or
more mailing lists (think of your own inbox). We can have the admin ML (as
rob mentioned in another thread) private so only the admins can read it.
So I dont see the need for free accounts somewhere, what did I
misunderstand ?
rgds
jan I
>
> Regards,
> Ricardo
>
>
>
> >
> > > Sadly enough we have many good initatives like it, that are thoroughly
> > > discussed and then left to a slow death when it comes to the actual
> work.
> > >
> >
> > Sorry about that. We had that little thing called a release that
> > distracted me for a little while.
> >
> > Regards,
> >
> > -Rob
> >
> > > Let me know if I can of further help.
> > >
> > > rgds
> > > jan I.
> > >
> > >
> > >
> > >>
> > >> The only alternative forums have now (and as a matter of fact, it is
> > being
> > >> considered) is to open a mail box on a free mail server and to share
> the
> > >> log-in information between moderators and admins, promoting that
> > address on
> > >> the forum itself. But that's a really suboptimal "solution": writing
> to
> > a
> > >> yahoo or gmail address to communicate to the "official community forum
> > of
> > >> Apache OpenOffice project" will not be right, I think: something more
> > >> "official" will be far better.
> > >>
> > >> Regards,
> > >> Ricardo
> > >>
> > >>
> > >>
> > >>
> > >> >
> > >> > rgds
> > >> > jan i.
> > >> >
> > >> >
> > >> > >
> > >> > > Thoughts?
> > >> > >
> > >> > > Regards,
> > >> > > Ricardo
> > >> > >
> > >> >
> > >>
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
> >
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by Ricardo Berlasso <rg...@gmail.com>.
2013/10/6 Rob Weir <ro...@apache.org>
> On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
> > On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
> >
> >> 2013/10/2 janI <ja...@apache.org>
> >>
> >> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
> >> >
> >> > > New forum users with registration problems do not have an easy way
> to
> >> > > communicate their problems to the board. In the past there was an
> email
> >> > > address that sent an automated message to a particular forum thread
> on
> >> > the
> >> > > private forum area. This system is not working since the move to
> >> Apache.
> >> > > Until the automated reply is re-activated, a simple mail box for
> each
> >> NL
> >> > > forum, accessible to forum admins and moderators will be more than
> >> > enough,
> >> > > something like forum-admin-<locale>@aoo.
> >> > >
> >> >
> >> > the automated message looks to be a simple configuration in php2bb, at
> >> > least as far as I can see. This could be a good challenge for new
> admins
> >> > (working in line with the proposal dave works on).
> >> >
> >>
> >>
> >> Thanks, Ian,
> >>
> > np (its Jan)
> >
> >>
> >> But even if simple, we need first an email address for each forum so
> users
> >> can send a message. If there is an automated response then better, but
> >> right now there is no way for a new user to "call for help".
> >>
> >
> > I can understand that, and agree its a good idea. I simply wanted to make
> > you aware that you might need a appl. admin to change the configuration.
> > The admin situation is up for discussion (headed by another pmc member),
> > and have been discussed quite a lot, but no decision has been made. The
> way
> > I worked and suggested to work in future seems to be too restrictive for
> > some people, as a consequence the applications on our servers are
> currently
> > not being maintained, apart for security.
> >
> > As we both know, there is work in progress to start a admin ML, which
> would
> > fit this purpose very well (headed by another pmc member), however after
> > the initial discussion, is seems nothing happens (at least no jira has
> been
> > created). I would not recommend a ML for each forum, the overhead
> > (moderators etc) are too big, instead have the mailer put the forum name
> in
> > the header.
> >
>
> So is there a reason why the admin mailing list could not be used for
> this?
People here is quite used to mailing list, but most users don't. In fact, I
know many people that will never send an email to a mailing list, specially
if public: lot of people do not want to expose their email addresses on
public lists.
> I assume the traffic level would be low enough that it would
> not be necessary to have N mailing lists for N forums. So using a
> single ML point of contact for admin questions could make sense here.
>
> The other alternative is an email alias. So no mailing list but just
> forwarding of emails to a group.
>
That makes sense. We can open somewhere a free account for each NL forum
and then set an aoo alias to it.
Regards,
Ricardo
>
> > Sadly enough we have many good initatives like it, that are thoroughly
> > discussed and then left to a slow death when it comes to the actual work.
> >
>
> Sorry about that. We had that little thing called a release that
> distracted me for a little while.
>
> Regards,
>
> -Rob
>
> > Let me know if I can of further help.
> >
> > rgds
> > jan I.
> >
> >
> >
> >>
> >> The only alternative forums have now (and as a matter of fact, it is
> being
> >> considered) is to open a mail box on a free mail server and to share the
> >> log-in information between moderators and admins, promoting that
> address on
> >> the forum itself. But that's a really suboptimal "solution": writing to
> a
> >> yahoo or gmail address to communicate to the "official community forum
> of
> >> Apache OpenOffice project" will not be right, I think: something more
> >> "official" will be far better.
> >>
> >> Regards,
> >> Ricardo
> >>
> >>
> >>
> >>
> >> >
> >> > rgds
> >> > jan i.
> >> >
> >> >
> >> > >
> >> > > Thoughts?
> >> > >
> >> > > Regards,
> >> > > Ricardo
> >> > >
> >> >
> >>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by Rob Weir <ro...@apache.org>.
On Sun, Oct 6, 2013 at 3:09 AM, janI <ja...@apache.org> wrote:
> On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
>
>> 2013/10/2 janI <ja...@apache.org>
>>
>> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
>> >
>> > > New forum users with registration problems do not have an easy way to
>> > > communicate their problems to the board. In the past there was an email
>> > > address that sent an automated message to a particular forum thread on
>> > the
>> > > private forum area. This system is not working since the move to
>> Apache.
>> > > Until the automated reply is re-activated, a simple mail box for each
>> NL
>> > > forum, accessible to forum admins and moderators will be more than
>> > enough,
>> > > something like forum-admin-<locale>@aoo.
>> > >
>> >
>> > the automated message looks to be a simple configuration in php2bb, at
>> > least as far as I can see. This could be a good challenge for new admins
>> > (working in line with the proposal dave works on).
>> >
>>
>>
>> Thanks, Ian,
>>
> np (its Jan)
>
>>
>> But even if simple, we need first an email address for each forum so users
>> can send a message. If there is an automated response then better, but
>> right now there is no way for a new user to "call for help".
>>
>
> I can understand that, and agree its a good idea. I simply wanted to make
> you aware that you might need a appl. admin to change the configuration.
> The admin situation is up for discussion (headed by another pmc member),
> and have been discussed quite a lot, but no decision has been made. The way
> I worked and suggested to work in future seems to be too restrictive for
> some people, as a consequence the applications on our servers are currently
> not being maintained, apart for security.
>
> As we both know, there is work in progress to start a admin ML, which would
> fit this purpose very well (headed by another pmc member), however after
> the initial discussion, is seems nothing happens (at least no jira has been
> created). I would not recommend a ML for each forum, the overhead
> (moderators etc) are too big, instead have the mailer put the forum name in
> the header.
>
So is there a reason why the admin mailing list could not be used for
this? I assume the traffic level would be low enough that it would
not be necessary to have N mailing lists for N forums. So using a
single ML point of contact for admin questions could make sense here.
The other alternative is an email alias. So no mailing list but just
forwarding of emails to a group.
> Sadly enough we have many good initatives like it, that are thoroughly
> discussed and then left to a slow death when it comes to the actual work.
>
Sorry about that. We had that little thing called a release that
distracted me for a little while.
Regards,
-Rob
> Let me know if I can of further help.
>
> rgds
> jan I.
>
>
>
>>
>> The only alternative forums have now (and as a matter of fact, it is being
>> considered) is to open a mail box on a free mail server and to share the
>> log-in information between moderators and admins, promoting that address on
>> the forum itself. But that's a really suboptimal "solution": writing to a
>> yahoo or gmail address to communicate to the "official community forum of
>> Apache OpenOffice project" will not be right, I think: something more
>> "official" will be far better.
>>
>> Regards,
>> Ricardo
>>
>>
>>
>>
>> >
>> > rgds
>> > jan i.
>> >
>> >
>> > >
>> > > Thoughts?
>> > >
>> > > Regards,
>> > > Ricardo
>> > >
>> >
>>
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
For additional commands, e-mail: dev-help@openoffice.apache.org
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by janI <ja...@apache.org>.
On 6 October 2013 01:25, Ricardo Berlasso <rg...@gmail.com> wrote:
> 2013/10/2 janI <ja...@apache.org>
>
> > On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
> >
> > > New forum users with registration problems do not have an easy way to
> > > communicate their problems to the board. In the past there was an email
> > > address that sent an automated message to a particular forum thread on
> > the
> > > private forum area. This system is not working since the move to
> Apache.
> > > Until the automated reply is re-activated, a simple mail box for each
> NL
> > > forum, accessible to forum admins and moderators will be more than
> > enough,
> > > something like forum-admin-<locale>@aoo.
> > >
> >
> > the automated message looks to be a simple configuration in php2bb, at
> > least as far as I can see. This could be a good challenge for new admins
> > (working in line with the proposal dave works on).
> >
>
>
> Thanks, Ian,
>
np (its Jan)
>
> But even if simple, we need first an email address for each forum so users
> can send a message. If there is an automated response then better, but
> right now there is no way for a new user to "call for help".
>
I can understand that, and agree its a good idea. I simply wanted to make
you aware that you might need a appl. admin to change the configuration.
The admin situation is up for discussion (headed by another pmc member),
and have been discussed quite a lot, but no decision has been made. The way
I worked and suggested to work in future seems to be too restrictive for
some people, as a consequence the applications on our servers are currently
not being maintained, apart for security.
As we both know, there is work in progress to start a admin ML, which would
fit this purpose very well (headed by another pmc member), however after
the initial discussion, is seems nothing happens (at least no jira has been
created). I would not recommend a ML for each forum, the overhead
(moderators etc) are too big, instead have the mailer put the forum name in
the header.
Sadly enough we have many good initatives like it, that are thoroughly
discussed and then left to a slow death when it comes to the actual work.
Let me know if I can of further help.
rgds
jan I.
>
> The only alternative forums have now (and as a matter of fact, it is being
> considered) is to open a mail box on a free mail server and to share the
> log-in information between moderators and admins, promoting that address on
> the forum itself. But that's a really suboptimal "solution": writing to a
> yahoo or gmail address to communicate to the "official community forum of
> Apache OpenOffice project" will not be right, I think: something more
> "official" will be far better.
>
> Regards,
> Ricardo
>
>
>
>
> >
> > rgds
> > jan i.
> >
> >
> > >
> > > Thoughts?
> > >
> > > Regards,
> > > Ricardo
> > >
> >
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by Ricardo Berlasso <rg...@gmail.com>.
2013/10/2 janI <ja...@apache.org>
> On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
>
> > New forum users with registration problems do not have an easy way to
> > communicate their problems to the board. In the past there was an email
> > address that sent an automated message to a particular forum thread on
> the
> > private forum area. This system is not working since the move to Apache.
> > Until the automated reply is re-activated, a simple mail box for each NL
> > forum, accessible to forum admins and moderators will be more than
> enough,
> > something like forum-admin-<locale>@aoo.
> >
>
> the automated message looks to be a simple configuration in php2bb, at
> least as far as I can see. This could be a good challenge for new admins
> (working in line with the proposal dave works on).
>
Thanks, Ian,
But even if simple, we need first an email address for each forum so users
can send a message. If there is an automated response then better, but
right now there is no way for a new user to "call for help".
The only alternative forums have now (and as a matter of fact, it is being
considered) is to open a mail box on a free mail server and to share the
log-in information between moderators and admins, promoting that address on
the forum itself. But that's a really suboptimal "solution": writing to a
yahoo or gmail address to communicate to the "official community forum of
Apache OpenOffice project" will not be right, I think: something more
"official" will be far better.
Regards,
Ricardo
>
> rgds
> jan i.
>
>
> >
> > Thoughts?
> >
> > Regards,
> > Ricardo
> >
>
Re: [Discuss-proposal]Admin mail box for NLs forum
Posted by janI <ja...@apache.org>.
On 2 October 2013 22:18, Ricardo Berlasso <rg...@gmail.com> wrote:
> New forum users with registration problems do not have an easy way to
> communicate their problems to the board. In the past there was an email
> address that sent an automated message to a particular forum thread on the
> private forum area. This system is not working since the move to Apache.
> Until the automated reply is re-activated, a simple mail box for each NL
> forum, accessible to forum admins and moderators will be more than enough,
> something like forum-admin-<locale>@aoo.
>
the automated message looks to be a simple configuration in php2bb, at
least as far as I can see. This could be a good challenge for new admins
(working in line with the proposal dave works on).
rgds
jan i.
>
> Thoughts?
>
> Regards,
> Ricardo
>