[jira] [Created] (CLOUDSTACK-5613) CloudStack 4.2.0 - Usage server is running but tables remain empty

["Guy Beaupré (JIRA)" <ji...@apache.org>]

Guy Beaupré created CLOUDSTACK-5613:
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             Summary: CloudStack 4.2.0 - Usage server is running but tables remain empty
                 Key: CLOUDSTACK-5613
                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-5613
             Project: CloudStack
          Issue Type: Bug
      Security Level: Public (Anyone can view this level - this is the default.)
          Components: Usage
    Affects Versions: 4.2.0
         Environment: Ubuntu 12.04.03 LTS
            Reporter: Guy Beaupré
            Priority: Blocker


CloudStack Usage service is installed and reported as running by Ubuntu 12.04.03 LTS but usage tables remains empty.

I have tried to install cloudstack-usage from the source and the provided package ( .deb ) but I get the same issue.

CloudStack event manager report the following even if Ubuntu is showing "running":

No usage server process running

An internet colleague reported the same issue with Ubuntu 12.04.03 and confirmed that it is working with CentOS.

Supplemental Information:

1. Usage server is running:
 
     service cloudstack-usage status
 
        * cloudstack-usage is running
 
 2. Management log shows:
 
[cloud.ha.HighAvailabilityManagerImpl] (HA-1:null)  checking health of usage server
 
[cloud.ha.HighAvailabilityManagerImpl] (HA-1:null) usage server
running? false, heartbeat: null
 
[apache.cloudstack.alerts] (HA-1:null)  alertType:
 
: 13 // dataCenterId:: 0 // podId:: 0 // clusterId:: null // message:: No usage server process running
 



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