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Posted to users@openoffice.apache.org by Ellie Kent <el...@hotmail.com> on 2014/03/16 22:42:23 UTC
Open Office not opening
Hello,
I use open office on my mac,
However unfortunately it now won’t open which is highly infuriating as I have a crucial report in which I need to submit tonight.
When I try and open it, it comes up with the following message
‘The last time you opened OpenOffice, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?’
It then gives the option to reopen or not to. However which ever button i click nothing happens.
I have tried to re download oppenoffice a number of times but this message will not go away.
Please tell me what is going on and please resolve it as I am highly dissatisfied with this product which until now I have always trusted and found reliable.
Thanks,
Elinor Kent
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Tom Backer Johnsen <ba...@psych.uib.no>.
That is a very GOOD idea, considering the number of questions requiring the advice of “remove folder xxx from the folder yyy”, something that has fooled many Mac users of Openoffice, me included.
My impression is that the question on the list requiring the standard response has appeared at least more than once per day lately. If we consider that as a guess that less than 10% of users (maybe less) who have met that condition and have reached the list and asked for a solution, the solution is very much overdue.
Tom
On 18. Mar 2014, at 20:39 , Maggie Butler <mb...@southgaylord.com> wrote:
> Thank you,Herbert!!
>
> On Tue, Mar 18, 2014 at 12:21 PM, Andrea Pescetti <pe...@apache.org> wrote:
>> On 17/03/2014 Tom Panfil wrote:
>>>
>>> The next point rev release of Open Office should include a modified
>>> version of the useless dialog box which has bedeviled so many users.
>>
>>
>> It is a Mac OS X dialog box, not an OpenOffice dialog box.
>>
>>> It should say something like:
>>> You need to delete the folder "org.openoffice.script.savedState". It is
>>> in the "Saved Application State" folder in your User/Library.
>>
>>
>> Even brighter idea: it should delete the problematic folder by itself,
>> without user intervention. And good news: Herbert already implemented this
>> for OpenOffice 4.1 (coming next month), so we'll get around this Mac OS X
>> quirk. See
>> https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
>>
>> Regards,
>> Andrea.
>>
>> -------------------------------------------
>> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
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>>
>
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Tom Backer Johnsen
Søndre Steinkjellersmauet 7
5003 Bergen
Mobil: +47 9169 3346
Email: backer(at)psych.uib.no
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Maggie Butler <mb...@southgaylord.com>.
Thank you,Herbert!!
On Tue, Mar 18, 2014 at 12:21 PM, Andrea Pescetti <pe...@apache.org> wrote:
> On 17/03/2014 Tom Panfil wrote:
>>
>> The next point rev release of Open Office should include a modified
>> version of the useless dialog box which has bedeviled so many users.
>
>
> It is a Mac OS X dialog box, not an OpenOffice dialog box.
>
>> It should say something like:
>> You need to delete the folder "org.openoffice.script.savedState". It is
>> in the "Saved Application State" folder in your User/Library.
>
>
> Even brighter idea: it should delete the problematic folder by itself,
> without user intervention. And good news: Herbert already implemented this
> for OpenOffice 4.1 (coming next month), so we'll get around this Mac OS X
> quirk. See
> https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
>
> Regards,
> Andrea.
>
> -------------------------------------------
> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Andrea Pescetti <pe...@apache.org>.
On 17/03/2014 Tom Panfil wrote:
> The next point rev release of Open Office should include a modified
> version of the useless dialog box which has bedeviled so many users.
It is a Mac OS X dialog box, not an OpenOffice dialog box.
> It should say something like:
> You need to delete the folder "org.openoffice.script.savedState". It is
> in the "Saved Application State" folder in your User/Library.
Even brighter idea: it should delete the problematic folder by itself,
without user intervention. And good news: Herbert already implemented
this for OpenOffice 4.1 (coming next month), so we'll get around this
Mac OS X quirk. See
https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
Regards,
Andrea.
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Maggie Butler <mb...@southgaylord.com>.
FINALLY!!!
On Mon, Mar 17, 2014 at 10:35 AM, Tom Panfil <ta...@verizon.net> wrote:
> The next point rev release of Open Office should include a modified version
> of the useless dialog box which has bedeviled so many users.
>
> It should say something like:
>
> You need to delete the folder "org.openoffice.script.savedState". It is in
> the "Saved Application State" folder in your User/Library.
>
> See this post on the user forum for detailed instructions:
> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>
> Known bug listed in the release notes, with solution for the problem.
> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>
> Tom
>
> On 3/16/14 7:25 PM, Larry Gusaas wrote:
>>
>> On 2014-03-16, 3:42 PM Ellie Kent wrote concerning "Open Office not
>> opening":
>>>
>>> Hello,
>>> I use open office on my mac,
>>> However unfortunately it now won't open which is highly infuriating as I
>>> have a crucial report in which I need to submit tonight.
>>> When I try and open it, it comes up with the following message
>>> 'The last time you opened OpenOffice, it unexpectedly quit while
>>> reopening windows. Do you want to try to reopen its windows again?'
>>> It then gives the option to reopen or not to. However which ever button i
>>> click nothing happens.
>>> I have tried to re download oppenoffice a number of times but this
>>> message will not go away.
>>> Please tell me what is going on and please resolve it as I am highly
>>> dissatisfied with this product which until now I have always trusted and
>>> found reliable.
>>
>>
>> You need to delete the folder "org.openoffice.script.savedState". It is in
>> the "Saved Application State" folder in your User/Library.
>>
>> See this post on the user forum for detailed instructions:
>> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>>
>> Known bug listed in the release notes, with solution for the problem.
>>
>> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>>
>
>
>
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BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Tom Panfil <ta...@verizon.net>.
The next point rev release of Open Office should include a modified
version of the useless dialog box which has bedeviled so many users.
It should say something like:
You need to delete the folder "org.openoffice.script.savedState". It is
in the "Saved Application State" folder in your User/Library.
See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
Known bug listed in the release notes, with solution for the problem.
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
Tom
On 3/16/14 7:25 PM, Larry Gusaas wrote:
> On 2014-03-16, 3:42 PM Ellie Kent wrote concerning "Open Office not
> opening":
>> Hello,
>> I use open office on my mac,
>> However unfortunately it now won’t open which is highly infuriating
>> as I have a crucial report in which I need to submit tonight.
>> When I try and open it, it comes up with the following message
>> ‘The last time you opened OpenOffice, it unexpectedly quit while
>> reopening windows. Do you want to try to reopen its windows again?’
>> It then gives the option to reopen or not to. However which ever
>> button i click nothing happens.
>> I have tried to re download oppenoffice a number of times but this
>> message will not go away.
>> Please tell me what is going on and please resolve it as I am highly
>> dissatisfied with this product which until now I have always trusted
>> and found reliable.
>
> You need to delete the folder "org.openoffice.script.savedState". It
> is in the "Saved Application State" folder in your User/Library.
>
> See this post on the user forum for detailed instructions:
> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>
> Known bug listed in the release notes, with solution for the problem.
> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>
>
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Re: Open Office not opening
Posted by Larry Gusaas <la...@gmail.com>.
On 2014-03-16, 3:42 PM Ellie Kent wrote concerning "Open Office not opening":
> Hello,
> I use open office on my mac,
> However unfortunately it now won’t open which is highly infuriating as I have a crucial report in which I need to submit tonight.
> When I try and open it, it comes up with the following message
> ‘The last time you opened OpenOffice, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?’
> It then gives the option to reopen or not to. However which ever button i click nothing happens.
> I have tried to re download oppenoffice a number of times but this message will not go away.
> Please tell me what is going on and please resolve it as I am highly dissatisfied with this product which until now I have always trusted and found reliable.
You need to delete the folder "org.openoffice.script.savedState". It is in the "Saved
Application State" folder in your User/Library.
See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
Known bug listed in the release notes, with solution for the problem.
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
--
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_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." - Edgard Varese
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Re: Open Office not opening
Posted by Frank Goforth <go...@gmail.com>.
That would be a folder? I think that is what you mean. There are 3 folders in my “save application state” folder none of them have the org.openoffice.script.savestate. I am new to Mac have owned Windows computers before. Is there a way to completely remove open office and start all over? I have changed the security to allow all apps to install. I did one yesterday from TD ameritrad and installed the short cut on my desktop. Thanks for your support
Frank
On Mar 17, 2014, at 12:03 PM, johnny smith <ka...@krovatka.su> wrote:
> On Mon, 17 Mar 2014 15:18:59 -0000, Frank Goforth <go...@gmail.com> wrote:
>
>> thanks, I have by some mistake installed ver 4 which I think is now beta. It appears the current version is 3.3.
>
> no, 4.0.1 is current, 4.1 is beta.
>
>> I searched the library on my Mac and cannot find this file you reference.
>
> it's not just in the library, but in the subdirectory 'saved application state'. also, it per se is a directory rather than a file.
>
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Re: Open Office not opening
Posted by johnny smith <ka...@krovatka.su>.
On Mon, 17 Mar 2014 15:18:59 -0000, Frank Goforth <go...@gmail.com> wrote:
> thanks, I have by some mistake installed ver 4 which I think is now beta. It appears the current version is 3.3.
no, 4.0.1 is current, 4.1 is beta.
> I searched the library on my Mac and cannot find this file you reference.
it's not just in the library, but in the subdirectory 'saved application state'. also, it per se is a directory rather than a file.
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Re: Open Office not opening
Posted by Frank Goforth <go...@gmail.com>.
thanks, I have by some mistake installed ver 4 which I think is now beta. It appears the current version is 3.3. I searched the library on my Mac and cannot find this file you reference. Using search have not found either. Is there some other file. Could you a advise what folder it may be in? I appreciate your assistance
Frank
On Mar 16, 2014, at 7:10 PM, Andrea Pescetti <pe...@apache.org> wrote:
> Forwarding the answer to Ellie, who is not subscribed. Andrea
>
> Denis R LeBlanc wrote:
>> A common error.
>> Open your finder.
>> Seelct Go menu
>> Prest ALT and select your Library
>> Find the ORG.openoffice.script.savedstate and put it in the garbage.
>>
>> Those information are available on open office blog.
>>
>> Denis R LeBlanc
>> leberblanc@icloud.com
>>
>>
>>
>> Le 2014-03-16 à 17:42, Ellie Kent <el...@hotmail.com> a écrit :
>>
>>> Hello,
>>> I use open office on my mac,
>>> However unfortunately it now won’t open which is highly infuriating as I have a crucial report in which I need to submit tonight.
>>> When I try and open it, it comes up with the following message
>>> ‘The last time you opened OpenOffice, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?’
>>> It then gives the option to reopen or not to. However which ever button i click nothing happens.
>>> I have tried to re download oppenoffice a number of times but this message will not go away.
>>> Please tell me what is going on and please resolve it as I am highly dissatisfied with this product which until now I have always trusted and found reliable.
>>> Thanks,
>>> Elinor Kent
>>> -------------------------------------------
>>> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
>>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: users-help@openoffice.apache.org
>>>
>>
>>
>> -------------------------------------------
>> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
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>>
>>
>
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Re: Open Office not opening
Posted by Andrea Pescetti <pe...@apache.org>.
Forwarding the answer to Ellie, who is not subscribed. Andrea
Denis R LeBlanc wrote:
> A common error.
> Open your finder.
> Seelct Go menu
> Prest ALT and select your Library
> Find the ORG.openoffice.script.savedstate and put it in the garbage.
>
> Those information are available on open office blog.
>
> Denis R LeBlanc
> leberblanc@icloud.com
>
>
>
> Le 2014-03-16 à 17:42, Ellie Kent <el...@hotmail.com> a écrit :
>
>> Hello,
>> I use open office on my mac,
>> However unfortunately it now won’t open which is highly infuriating as I have a crucial report in which I need to submit tonight.
>> When I try and open it, it comes up with the following message
>> ‘The last time you opened OpenOffice, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?’
>> It then gives the option to reopen or not to. However which ever button i click nothing happens.
>> I have tried to re download oppenoffice a number of times but this message will not go away.
>> Please tell me what is going on and please resolve it as I am highly dissatisfied with this product which until now I have always trusted and found reliable.
>> Thanks,
>> Elinor Kent
>> -------------------------------------------
>> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: users-help@openoffice.apache.org
>>
>
>
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>
>
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Re: Open Office not opening
Posted by Denis R LeBlanc <le...@icloud.com>.
A common error.
Open your finder.
Seelct Go menu
Prest ALT and select your Library
Find the ORG.openoffice.script.savedstate and put it in the garbage.
Those information are available on open office blog.
Denis R LeBlanc
leberblanc@icloud.com
Le 2014-03-16 à 17:42, Ellie Kent <el...@hotmail.com> a écrit :
> Hello,
> I use open office on my mac,
> However unfortunately it now won’t open which is highly infuriating as I have a crucial report in which I need to submit tonight.
> When I try and open it, it comes up with the following message
> ‘The last time you opened OpenOffice, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?’
> It then gives the option to reopen or not to. However which ever button i click nothing happens.
> I have tried to re download oppenoffice a number of times but this message will not go away.
> Please tell me what is going on and please resolve it as I am highly dissatisfied with this product which until now I have always trusted and found reliable.
> Thanks,
> Elinor Kent
> -------------------------------------------
> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
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