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Posted to dev@pdfbox.apache.org by "krishna (JIRA)" <ji...@apache.org> on 2011/01/07 11:28:48 UTC
[jira] Created: (PDFBOX-937) PDF showing white screen after certain
period of time
PDF showing white screen after certain period of time
-----------------------------------------------------
Key: PDFBOX-937
URL: https://issues.apache.org/jira/browse/PDFBOX-937
Project: PDFBox
Issue Type: Bug
Affects Versions: 1.4.0
Environment: Windows 2003, Tomcat 6.0.18, Alfresco server
Reporter: krishna
I am running alfresco on tomcat 6.0.18... when customers are open the pdf file.. it's opening & showing the data. he minimize the pdf for certain period(20min) of time & reopen it shows that white screen in the PDF.
People are connected to Alfresco CIFS drive.. when click on the properties from the file>properties, it is not showing i.e, it is disconnecting from the server.. why pdf opened from the CIFS drive, why it is not buffering the pdf data to client location?
I got the following error in the log:
[private] ERROR [org.apache.pdfbox.pdmodel.font.PDFont] Error: Could not parse predefined CMAP file for 'Zeon-Identity-0'
Please look into this issue..
Regards,
Krishna
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[jira] Commented: (PDFBOX-937) PDF showing white screen after
certain period of time
Posted by "Andreas Lehmkühler (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/PDFBOX-937?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12978745#action_12978745 ]
Andreas Lehmkühler commented on PDFBOX-937:
-------------------------------------------
As PDFBox doesn't provide a browser based pdf viewer I guess it has to be an issue within alfresco. Have you ever asked the alfresco guys about your problem?
> PDF showing white screen after certain period of time
> -----------------------------------------------------
>
> Key: PDFBOX-937
> URL: https://issues.apache.org/jira/browse/PDFBOX-937
> Project: PDFBox
> Issue Type: Bug
> Affects Versions: 1.4.0
> Environment: Windows 2003, Tomcat 6.0.18, Alfresco server
> Reporter: krishna
> Original Estimate: 48h
> Remaining Estimate: 48h
>
> I am running alfresco on tomcat 6.0.18... when customers are open the pdf file.. it's opening & showing the data. he minimize the pdf for certain period(20min) of time & reopen it shows that white screen in the PDF.
> People are connected to Alfresco CIFS drive.. when click on the properties from the file>properties, it is not showing i.e, it is disconnecting from the server.. why pdf opened from the CIFS drive, why it is not buffering the pdf data to client location?
> I got the following error in the log:
> [private] ERROR [org.apache.pdfbox.pdmodel.font.PDFont] Error: Could not parse predefined CMAP file for 'Zeon-Identity-0'
> Please look into this issue..
> Regards,
> Krishna
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[jira] [Commented] (PDFBOX-937) PDF showing white screen after
certain period of time
Posted by "Andreas Lehmkühler (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/PDFBOX-937?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13011657#comment-13011657 ]
Andreas Lehmkühler commented on PDFBOX-937:
-------------------------------------------
AFAIU the problem occurs if the pdf is repainted. I guess that problem is solved in version 1.5.0. I encountered a similar behaviour when improving some font stuff.
So, I suggest to update to the newest version of PDFBox if possible.
> PDF showing white screen after certain period of time
> -----------------------------------------------------
>
> Key: PDFBOX-937
> URL: https://issues.apache.org/jira/browse/PDFBOX-937
> Project: PDFBox
> Issue Type: Bug
> Affects Versions: 1.4.0
> Environment: Windows 2003, Tomcat 6.0.18, Alfresco server
> Reporter: krishna
> Original Estimate: 48h
> Remaining Estimate: 48h
>
> I am running alfresco on tomcat 6.0.18... when customers are open the pdf file.. it's opening & showing the data. he minimize the pdf for certain period(20min) of time & reopen it shows that white screen in the PDF.
> People are connected to Alfresco CIFS drive.. when click on the properties from the file>properties, it is not showing i.e, it is disconnecting from the server.. why pdf opened from the CIFS drive, why it is not buffering the pdf data to client location?
> I got the following error in the log:
> [private] ERROR [org.apache.pdfbox.pdmodel.font.PDFont] Error: Could not parse predefined CMAP file for 'Zeon-Identity-0'
> Please look into this issue..
> Regards,
> Krishna
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[jira] Commented: (PDFBOX-937) PDF showing white screen after
certain period of time
Posted by "krishna (JIRA)" <ji...@apache.org>.
[ https://issues.apache.org/jira/browse/PDFBOX-937?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12978753#action_12978753 ]
krishna commented on PDFBOX-937:
--------------------------------
CIFS drive means , it is working like hard disk(external)... The people are mapped with drive.. None of my clients using the browser PDF viewing.. I am using pdfbox-1.4.0 in my application..
> PDF showing white screen after certain period of time
> -----------------------------------------------------
>
> Key: PDFBOX-937
> URL: https://issues.apache.org/jira/browse/PDFBOX-937
> Project: PDFBox
> Issue Type: Bug
> Affects Versions: 1.4.0
> Environment: Windows 2003, Tomcat 6.0.18, Alfresco server
> Reporter: krishna
> Original Estimate: 48h
> Remaining Estimate: 48h
>
> I am running alfresco on tomcat 6.0.18... when customers are open the pdf file.. it's opening & showing the data. he minimize the pdf for certain period(20min) of time & reopen it shows that white screen in the PDF.
> People are connected to Alfresco CIFS drive.. when click on the properties from the file>properties, it is not showing i.e, it is disconnecting from the server.. why pdf opened from the CIFS drive, why it is not buffering the pdf data to client location?
> I got the following error in the log:
> [private] ERROR [org.apache.pdfbox.pdmodel.font.PDFont] Error: Could not parse predefined CMAP file for 'Zeon-Identity-0'
> Please look into this issue..
> Regards,
> Krishna
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