You are viewing a plain text version of this content. The canonical link for it is here.
Posted to user@openmeetings.apache.org by Sandro Isoletta <sa...@pl.rlp.de> on 2015/07/09 09:28:22 UTC

Can't Upload/Convert Documents (libreoffice? jodconverter?)

Hey, after I could not find a solution for my "HTTP-Error: 302" issue, I
just generated a new VM and installed a new OpenMeetings Instance.
It's working fine and finally I am able to upload pictures (jpg, png and
so on).

But when I try to upload an office document like .doc, .odt, .txt or
.xls I get only an image written "deleted" on it.

My suggestion is that there is something wrong with the path variable,
but I tried a lot of different paths and nothing worked. These are my paths:


swftools_path           -> /usr/bin
imagemagick_path  -> /usr/bin
sox_path                  -> /usr/bin
ffmpeg_path            -> /usr/bin
office_path              -> /usr/bin/libreoffice
jod.path                   -> /opt/jodconverter/lib


For the office path I also tried: /usr/bin,
/usr/lib/libreoffice/program/soffice and /usr/bin/soffice. No of them
worked.
I've got the jodconverter from here:
https://code.google.com/p/jodconverter/downloads/detail?name=jodconverter-core-3.0-beta-4-dist.zip
and unziped it into /opt/jodconverter

Everything else is working fine, I can upload jpg, png, pdf, mp4... just
the office function will not work.

These are my installed packages, maybe something is missing:

dpkg -l | grep office
ii  libreoffice                          
1:4.3.3-2+deb8u1                  amd64        office productivity suite
(metapackage)
ii  libreoffice-avmedia-backend-gstreamer
1:4.3.3-2+deb8u1                  amd64        GStreamer backend for
LibreOffice
ii  libreoffice-base                     
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- database
ii  libreoffice-base-core                
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- shared library
ii  libreoffice-base-drivers             
1:4.3.3-2+deb8u1                  amd64        Database connectivity
drivers for LibreOffice
ii  libreoffice-calc                     
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- spreadsheet
ii  libreoffice-common                   
1:4.3.3-2+deb8u1                  all          office productivity suite
-- arch-independent files
ii  libreoffice-core                     
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- arch-dependent files
ii  libreoffice-draw                     
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- drawing
ii  libreoffice-impress                  
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- presentation
ii  libreoffice-java-common              
1:4.3.3-2+deb8u1                  all          office productivity suite
-- arch-independent Java support files
ii  libreoffice-math                     
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- equation editor
ii  libreoffice-report-builder-bin       
1:4.3.3-2+deb8u1                  amd64        LibreOffice component for
building database reports -- libraries
ii  libreoffice-sdbc-firebird            
1:4.3.3-2+deb8u1                  amd64        Firebird SDBC driver for
LibreOffice
ii  libreoffice-sdbc-hsqldb              
1:4.3.3-2+deb8u1                  amd64        HSQLDB SDBC driver for
LibreOffice
ii  libreoffice-style-galaxy             
1:4.3.3-2+deb8u1                  all          office productivity suite
-- Galaxy (Default) symbol style
ii  libreoffice-writer                   
1:4.3.3-2+deb8u1                  amd64        office productivity suite
-- word processor


dpkg -l | grep jre
rc  openjdk-7-jre-headless:amd64         
7u79-2.5.5-1~deb8u1               amd64        OpenJDK Java runtime,
using Hotspot JIT (headless)
ii  openjdk-8-jre-headless:amd64         
8u45-b14-2~bpo8+2                 amd64        OpenJDK Java runtime,
using Hotspot JIT (headless)

dpkg -l | grep imagemagick
ii  imagemagick                          
8:6.8.9.9-5                       amd64        image manipulation
programs -- binaries
ii  imagemagick-6.q16                    
8:6.8.9.9-5                       amd64        image manipulation
programs -- quantum depth Q16
ii  imagemagick-common                   
8:6.8.9.9-5                       all          image manipulation
programs -- infrastructure


dpkg -l | grep sox
ii  libsox-fmt-alsa:amd64                
14.4.1-5                          amd64        SoX alsa format I/O library
ii  libsox-fmt-base:amd64                
14.4.1-5                          amd64        Minimal set of SoX format
libraries
ii  libsox2:amd64                        
14.4.1-5                          amd64        SoX library of audio
effects and processing
ii  sox                                  
14.4.1-5                          amd64        Swiss army knife of sound
processing


dpkg -l | grep ffmpeg
ii  ffmpeg                               
10:2.6.3-dmo1                     amd64        audio/video encoder,
streaming server & audio/video file converter


I have put you the openmeetings.log messages into this email, what is
happening when I try to upload an .odt

Kind Regards

-- 
Sandro Isoletta
Abteilung 4 Zentrale Dienste und IT-Dienste
Referat 4.07 Schulische IT-Dienstleistungen
PÄDAGOGISCHES LANDESINSTITUT RHEINLAND-PFALZ
 

Hofstraße 257c
56077 Koblenz
0261 9702 317
it-support@pl.rlp.de
www.pl.rlp.de 




Re: Can't Upload/Convert Documents (libreoffice? jodconverter?)

Posted by Maxim Solodovnik <so...@gmail.com>.
usually correct path is determined as follows:

solomax@solomax-desktop-work:~$ locate soffice.bin
/home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.1.gz
/home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.2.gz
/home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.3.gz
*/usr/lib/libreoffice/program/soffice.bin*

in this case office.path will be */usr/lib/libreoffice*

but as first step I would leave it empty and see what will happens



On Thu, Jul 9, 2015 at 1:28 PM, Sandro Isoletta <sa...@pl.rlp.de>
wrote:

> Hey, after I could not find a solution for my "HTTP-Error: 302" issue, I
> just generated a new VM and installed a new OpenMeetings Instance.
> It's working fine and finally I am able to upload pictures (jpg, png and
> so on).
>
> But when I try to upload an office document like .doc, .odt, .txt or
> .xls I get only an image written "deleted" on it.
>
> My suggestion is that there is something wrong with the path variable,
> but I tried a lot of different paths and nothing worked. These are my
> paths:
>
>
> swftools_path           -> /usr/bin
> imagemagick_path  -> /usr/bin
> sox_path                  -> /usr/bin
> ffmpeg_path            -> /usr/bin
> office_path              -> /usr/bin/libreoffice
> jod.path                   -> /opt/jodconverter/lib
>
>
> For the office path I also tried: /usr/bin,
> /usr/lib/libreoffice/program/soffice and /usr/bin/soffice. No of them
> worked.
> I've got the jodconverter from here:
>
> https://code.google.com/p/jodconverter/downloads/detail?name=jodconverter-core-3.0-beta-4-dist.zip
> and unziped it into /opt/jodconverter
>
> Everything else is working fine, I can upload jpg, png, pdf, mp4... just
> the office function will not work.
>
> These are my installed packages, maybe something is missing:
>
> dpkg -l | grep office
> ii  libreoffice
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> (metapackage)
> ii  libreoffice-avmedia-backend-gstreamer
> 1:4.3.3-2+deb8u1                  amd64        GStreamer backend for
> LibreOffice
> ii  libreoffice-base
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- database
> ii  libreoffice-base-core
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- shared library
> ii  libreoffice-base-drivers
> 1:4.3.3-2+deb8u1                  amd64        Database connectivity
> drivers for LibreOffice
> ii  libreoffice-calc
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- spreadsheet
> ii  libreoffice-common
> 1:4.3.3-2+deb8u1                  all          office productivity suite
> -- arch-independent files
> ii  libreoffice-core
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- arch-dependent files
> ii  libreoffice-draw
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- drawing
> ii  libreoffice-impress
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- presentation
> ii  libreoffice-java-common
> 1:4.3.3-2+deb8u1                  all          office productivity suite
> -- arch-independent Java support files
> ii  libreoffice-math
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- equation editor
> ii  libreoffice-report-builder-bin
> 1:4.3.3-2+deb8u1                  amd64        LibreOffice component for
> building database reports -- libraries
> ii  libreoffice-sdbc-firebird
> 1:4.3.3-2+deb8u1                  amd64        Firebird SDBC driver for
> LibreOffice
> ii  libreoffice-sdbc-hsqldb
> 1:4.3.3-2+deb8u1                  amd64        HSQLDB SDBC driver for
> LibreOffice
> ii  libreoffice-style-galaxy
> 1:4.3.3-2+deb8u1                  all          office productivity suite
> -- Galaxy (Default) symbol style
> ii  libreoffice-writer
> 1:4.3.3-2+deb8u1                  amd64        office productivity suite
> -- word processor
>
>
> dpkg -l | grep jre
> rc  openjdk-7-jre-headless:amd64
> 7u79-2.5.5-1~deb8u1               amd64        OpenJDK Java runtime,
> using Hotspot JIT (headless)
> ii  openjdk-8-jre-headless:amd64
> 8u45-b14-2~bpo8+2                 amd64        OpenJDK Java runtime,
> using Hotspot JIT (headless)
>
> dpkg -l | grep imagemagick
> ii  imagemagick
> 8:6.8.9.9-5                       amd64        image manipulation
> programs -- binaries
> ii  imagemagick-6.q16
> 8:6.8.9.9-5                       amd64        image manipulation
> programs -- quantum depth Q16
> ii  imagemagick-common
> 8:6.8.9.9-5                       all          image manipulation
> programs -- infrastructure
>
>
> dpkg -l | grep sox
> ii  libsox-fmt-alsa:amd64
> 14.4.1-5                          amd64        SoX alsa format I/O library
> ii  libsox-fmt-base:amd64
> 14.4.1-5                          amd64        Minimal set of SoX format
> libraries
> ii  libsox2:amd64
> 14.4.1-5                          amd64        SoX library of audio
> effects and processing
> ii  sox
> 14.4.1-5                          amd64        Swiss army knife of sound
> processing
>
>
> dpkg -l | grep ffmpeg
> ii  ffmpeg
> 10:2.6.3-dmo1                     amd64        audio/video encoder,
> streaming server & audio/video file converter
>
>
> I have put you the openmeetings.log messages into this email, what is
> happening when I try to upload an .odt
>
> Kind Regards
>
> --
> Sandro Isoletta
> Abteilung 4 Zentrale Dienste und IT-Dienste
> Referat 4.07 Schulische IT-Dienstleistungen
> PÄDAGOGISCHES LANDESINSTITUT RHEINLAND-PFALZ
>
>
> Hofstraße 257c
> 56077 Koblenz
> 0261 9702 317
> it-support@pl.rlp.de
> www.pl.rlp.de
>
>
>
>


-- 
WBR
Maxim aka solomax

Re: Can't Upload/Convert Documents (libreoffice? jodconverter?)

Posted by Sandro Isoletta <sa...@pl.rlp.de>.
Thank you very much!
I've left the path empty and now it's working corectly!


Best regards

-- 
Sandro Isoletta
Abteilung 4 Zentrale Dienste und IT-Dienste
Referat 4.07 Schulische IT-Dienstleistungen
PÄDAGOGISCHES LANDESINSTITUT RHEINLAND-PFALZ
 

Hofstraße 257c
56077 Koblenz
0261 9702 317
it-support@pl.rlp.de
www.pl.rlp.de 


Am 09.07.2015 um 10:24 schrieb Maxim Solodovnik:
> usually correct path is determined as follows:
>
> solomax@solomax-desktop-work:~$ locate soffice.bin
> /home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.1.gz
> /home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.2.gz
> /home/solomax/.cache/upstart/update-notifier-crash-_var_crash__usr_lib_libreoffice_program_soffice.bin.1000.crash.log.3.gz
> */usr/lib/libreoffice/program/soffice.bin*
>
> in this case office.path will be */usr/lib/libreoffice*
>
> but as first step I would leave it empty and see what will happens
>
>
>
> On Thu, Jul 9, 2015 at 1:28 PM, Sandro Isoletta
> <sandro.isoletta@pl.rlp.de <ma...@pl.rlp.de>> wrote:
>
>     Hey, after I could not find a solution for my "HTTP-Error: 302"
>     issue, I
>     just generated a new VM and installed a new OpenMeetings Instance.
>     It's working fine and finally I am able to upload pictures (jpg,
>     png and
>     so on).
>
>     But when I try to upload an office document like .doc, .odt, .txt or
>     .xls I get only an image written "deleted" on it.
>
>     My suggestion is that there is something wrong with the path variable,
>     but I tried a lot of different paths and nothing worked. These are
>     my paths:
>
>
>     swftools_path           -> /usr/bin
>     imagemagick_path  -> /usr/bin
>     sox_path                  -> /usr/bin
>     ffmpeg_path            -> /usr/bin
>     office_path              -> /usr/bin/libreoffice
>     jod.path                   -> /opt/jodconverter/lib
>
>
>     For the office path I also tried: /usr/bin,
>     /usr/lib/libreoffice/program/soffice and /usr/bin/soffice. No of them
>     worked.
>     I've got the jodconverter from here:
>     https://code.google.com/p/jodconverter/downloads/detail?name=jodconverter-core-3.0-beta-4-dist.zip
>     and unziped it into /opt/jodconverter
>
>     Everything else is working fine, I can upload jpg, png, pdf,
>     mp4... just
>     the office function will not work.
>
>     These are my installed packages, maybe something is missing:
>
>     dpkg -l | grep office
>     ii  libreoffice
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     (metapackage)
>     ii  libreoffice-avmedia-backend-gstreamer
>     1:4.3.3-2+deb8u1                  amd64        GStreamer backend for
>     LibreOffice
>     ii  libreoffice-base
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- database
>     ii  libreoffice-base-core
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- shared library
>     ii  libreoffice-base-drivers
>     1:4.3.3-2+deb8u1                  amd64        Database connectivity
>     drivers for LibreOffice
>     ii  libreoffice-calc
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- spreadsheet
>     ii  libreoffice-common
>     1:4.3.3-2+deb8u1                  all          office productivity
>     suite
>     -- arch-independent files
>     ii  libreoffice-core
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- arch-dependent files
>     ii  libreoffice-draw
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- drawing
>     ii  libreoffice-impress
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- presentation
>     ii  libreoffice-java-common
>     1:4.3.3-2+deb8u1                  all          office productivity
>     suite
>     -- arch-independent Java support files
>     ii  libreoffice-math
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- equation editor
>     ii  libreoffice-report-builder-bin
>     1:4.3.3-2+deb8u1                  amd64        LibreOffice
>     component for
>     building database reports -- libraries
>     ii  libreoffice-sdbc-firebird
>     1:4.3.3-2+deb8u1                  amd64        Firebird SDBC
>     driver for
>     LibreOffice
>     ii  libreoffice-sdbc-hsqldb
>     1:4.3.3-2+deb8u1                  amd64        HSQLDB SDBC driver for
>     LibreOffice
>     ii  libreoffice-style-galaxy
>     1:4.3.3-2+deb8u1                  all          office productivity
>     suite
>     -- Galaxy (Default) symbol style
>     ii  libreoffice-writer
>     1:4.3.3-2+deb8u1                  amd64        office productivity
>     suite
>     -- word processor
>
>
>     dpkg -l | grep jre
>     rc  openjdk-7-jre-headless:amd64
>     7u79-2.5.5-1~deb8u1               amd64        OpenJDK Java runtime,
>     using Hotspot JIT (headless)
>     ii  openjdk-8-jre-headless:amd64
>     8u45-b14-2~bpo8+2                 amd64        OpenJDK Java runtime,
>     using Hotspot JIT (headless)
>
>     dpkg -l | grep imagemagick
>     ii  imagemagick
>     8:6.8.9.9-5                       amd64        image manipulation
>     programs -- binaries
>     ii  imagemagick-6.q16
>     8:6.8.9.9-5                       amd64        image manipulation
>     programs -- quantum depth Q16
>     ii  imagemagick-common
>     8:6.8.9.9-5                       all          image manipulation
>     programs -- infrastructure
>
>
>     dpkg -l | grep sox
>     ii  libsox-fmt-alsa:amd64
>     14.4.1-5                          amd64        SoX alsa format I/O
>     library
>     ii  libsox-fmt-base:amd64
>     14.4.1-5                          amd64        Minimal set of SoX
>     format
>     libraries
>     ii  libsox2:amd64
>     14.4.1-5                          amd64        SoX library of audio
>     effects and processing
>     ii  sox
>     14.4.1-5                          amd64        Swiss army knife of
>     sound
>     processing
>
>
>     dpkg -l | grep ffmpeg
>     ii  ffmpeg
>     10:2.6.3-dmo1                     amd64        audio/video encoder,
>     streaming server & audio/video file converter
>
>
>     I have put you the openmeetings.log messages into this email, what is
>     happening when I try to upload an .odt
>
>     Kind Regards
>
>     --
>     Sandro Isoletta
>     Abteilung 4 Zentrale Dienste und IT-Dienste
>     Referat 4.07 Schulische IT-Dienstleistungen
>     PÄDAGOGISCHES LANDESINSTITUT RHEINLAND-PFALZ
>
>
>     Hofstraße 257c
>     56077 Koblenz
>     0261 9702 317
>     it-support@pl.rlp.de <ma...@pl.rlp.de>
>     www.pl.rlp.de <http://www.pl.rlp.de>
>
>
>
>
>
>
> -- 
> WBR
> Maxim aka solomax