[GitHub] [apisix-website] EmilyKeer commented on a diff in pull request #1551: docs: add APISIX-unity-group-q&a.md

["EmilyKeer (via GitHub)" <gi...@apache.org>]

EmilyKeer commented on code in PR #1551:
URL: https://github.com/apache/apisix-website/pull/1551#discussion_r1162438632


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blog/en/blog/2023/04/07/apisix-unity-group-q&a.md:
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+---
+title: "Unity Group's APISIX Experience: User-friendly, Robust, and Delightful"
+authors:
+  - name: Qi Zeng
+    title: Author
+    url: https://github.com/Qizeng-api7
+    image_url: https://github.com/Qizeng-api7.png
+keywords:
+  - APISIX
+  - Unity Group
+  - AWS
+description: Lukasz Biegaj, System Architect of Unity Group, shares the changes that APISIX has brought to their company in the interview.
+tags: [Ecosystem]
+image: https://static.apiseven.com/uploads/2023/04/11/ezfWGPrZ_img_v2_a46a7006-fb19-4a45-a8f3-ac195e5cbcfg.png
+
+> Lukasz Biegaj, System Architect of Unity Group, shares the changes that APISIX has brought to their company in the interview.
+
+<!--truncate-->
+
+We are honored to have Lukasz Biegaj, the System Architect of Unity Group, as our guest in this interview. Unity Group is one of the leading providers of e-commerce solutions in Poland. They have been facing the challenge of strong separation of roles, which has significantly increased their workload. This interview is presented in a Q&A format. Lukasz Biegaj will provide us with a detailed overview of the challenges that their company faced before adopting APISIX, the reasons behind selecting APISIX after comparing it with other alternatives, how APISIX resolved their pain points, and an overall assessment of their experience using APISIX.
+
+## Background Information
+
+**1. Would you give me a quick overview of Unity Group?**
+
+Unity Group is one of the largest providers of e-commerce solutions in Poland. The company exists for 25 years and has been providing technology for the digital transformation of enterprises. Most of our clients are e-commerce companies. We offer support in business and technology consulting, as well as software development. 
+
+**2. Can you describe your role and your team?**
+
+I'm a System Architect working with a team of 11 DevOps engineers. We design, implement and launch large-scale sites mainly related to e-commerce. We often use cloud services and Kubernetes as a platform to launch applications.
+
+**3. What was your team's process before using APISIX?**
+
+A few years ago, we had a process of designing and implementing applications that were strongly separated. The system administrator teams created the infrastructure, installed the components, and set up the deployment mechanisms. And the Development teams used them, focusing basically only on writing code and pressing the 'Deploy' button.
+
+This separation has become very blurred in recent years. Roles such as DevOps have emerged, and even developers themselves often want to be involved in deployment preparation or component selection.
+
+From the technical view, almost all components that we deploy require some form of HTTP communication. A few years ago, we used simple web servers, like the Apache Web Server. As the projects grew, we started using load balancers, like for example Haproxy or NGINX as they supported HTTP/2 before Apache2 and could be used as a reverse proxy. 
+
+We also tried some strictly API Gateway solutions, but most were expensive and difficult to deploy and support.
+
+**4. Were there any costs associated with the process before using APISIX?**
+
+I am not privy to the cost aspects and do not want to be. My focus is on technicalities and solutions that are good in a technical way.
+
+What I do know is that we rejected many closed-source solutions because the cost of implementing and maintaining them was high. Even leaving aside the licensing issues, just maintaining the knowledge was expensive.
+
+
+**5. What were the major pain points of your process before using APISIX?**
+
+Strong separation of roles: one person provisioned and configured the infrastructure, and another person - a developer - used it. Every change required communication and arrangements.
+
+**6. What other challenges were you and your team experiencing before using APISIX?**
+
+Setting up the monitoring properly was time-consuming. I am referring to metrics such as SLOs and monitoring of individual endpoints.
+
+## About the Technical Selection
+
+**1. How did you hear about APISIX?**
+
+We have been investing heavily in Kubernetes, and the APISIX was mentioned as one of the projects implementing the new Gateway API.
+
+**2. How long have you been looking for a solution to previous problems?**
+
+Well, we deploy many projects so I would like to say: constantly. It's an iterative process. We always try to choose the best solutions for us and our customers, and the specific solutions change when a better one appears.
+
+**3. Were you comparing alternative solutions? Why us? Pros and cons? How long have you been using APISIX?**
+
+The fact that APISIX is under the umbrella of the Apache Software Foundation was a very big advantage.
+
+The rest came out of simple testing and proof-of-concept implementation.
+
+We are using and deploying APISIX for about one year.
+
+## About the Implementing Process
+
+**1. Would you share some details about how your team implemented APISIX?**
+
+All of our deployments of APISIX are within a Kubernetes cluster within AWS.
+
+We are installing it from the official helm charts, exposing it through AWS Network Load Balancer. We terminate the SSL at the NLB so we can take advantage of AWS Certificate Manager.
+
+We use the APISIX Ingress Controller to allow the users to configure the routes on their own, along with other manifests describing their Kubernetes application.
+
+We use the built-in Prometheus plugin to consume and process data metrics, to create alerting rules and dashboards visualizing the application state.
+
+**2. Were there any internal risks or additional costs involved with implementing APISIX? If so, how did you address them?**
+
+I don't think we took any risks. Granted, this was a new software, a new solution, but being an open-source one we could comfortably test it in a proof-of-concept scenario.
+
+It took some hours, but - I believe - not as much as would sending team members to workshops to learn an alternative, commercial solution.
+
+**3. How do you and your team currently use APISIX? What types of goals or tasks are you using APISIX to accomplish?**
+
+At the moment it is our go-to API Gateway of choice in Kubernetes environments.
+
+It allows us to easily set up an environment that can be perused by development teams in many projects to quickly prototype, create and deploy production-ready workloads.
+
+**4. What was the most obvious advantage you felt about APISIX?**
+
+Single most obvious advanteage: the ease of use.
+More advantages: being Kubernetes-native and open-source.
+
+## Achievements after Using Our Products

Review Comment:
   ```suggestion
   ## Achievements after Using APISIX
   ```



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