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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/08/18 02:58:04 UTC

[Bug 120610] New: Spell Checker Not Working

https://issues.apache.org/ooo/show_bug.cgi?id=120610

          Priority: P3
            Bug ID: 120610
          Assignee: ooo-issues@incubator.apache.org
           Summary: Spell Checker Not Working
          Severity: normal
        Issue Type: DEFECT
    Classification: Application
                OS: Windows 7
          Reporter: jp220@ymail.com
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: editing
           Product: word processor

Created attachment 78997
  --> https://issues.apache.org/ooo/attachment.cgi?id=78997&action=edit
Print Screen showing spell checker error not finding misspelled words.

I have found that your spell checker is not working.  I re-loaded and still not
working. I looked to see if this was reported, but found no reports.

I got a new computer and have used openoffice before so I am somewhat
acquainted with the program. 

Can oyu please check to see if the spell checker is working or it is me?? 

(English Version) (actually any version)

It seem to run but not work correctly.
Thanks

John Paul

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |hljandrich@yahoo.com

--- Comment #15 from Ariel Constenla-Haile <ar...@apache.org> ---
*** Bug 119103 has been marked as a duplicate of this bug. ***

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |edaldrin@hotmail.com

--- Comment #12 from Ariel Constenla-Haile <ar...@apache.org> ---
*** Bug 123282 has been marked as a duplicate of this bug. ***

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #14 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Created attachment 81566
  --> https://issues.apache.org/ooo/attachment.cgi?id=81566&action=edit
Screenhot

Additional info:
-----------------
This seems not to be an insuperable problem, for example SoftMaker FreeOffice
selects the "Default Language" for documents newly created on Desktop or in
files Explorer

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |arielch@apache.org

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #2)
> Potentially related failure to bug 119302 at:
> https://issues.apache.org/ooo/show_bug.cgi?id=119302

This bug stays in a NEEDMOREINFO/CANNOTREPRODUCE state.

> Test 3: (Potential Failure)
> 1. Create new OO text document through Windows context menu 
> (Right-Click->New->OpenDocument Test)
> 2. Observe English(USA) is not the selected language, language is blank
> 3. Type in "Hewwo Worldd test"
> 4. Observe "Hewwo" and "Worldd" are not marked as misspelled
> 5. When Spell Checker (F7) is run, no misspelled words appear
> 
> Test 3 can be made to work correctly by first changing the language of the
> document to English(USA).

but this bug is completely reproducible. I tested on WinXP.
I'm not sure if John Paul is facing the same bug.

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Cem Kaner <ka...@kaner.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |kaner@kaner.com

--- Comment #5 from Cem Kaner <ka...@kaner.com> ---
I replicate Knowles' report exactly.

Windows 7 AOO version AOO340m1(build 9590).

Create a new document from the windows context menu (right-click on the
desktop, select New, select create a new OpenDocument Text --> OOo comes up but
its spellchecker is not working. Alternatively, if I open OOo by directly
opening the program or by loading an existing file, the spell-checker works
fine.

This is not a difficult bug to reproduce -- as long as you open OOo from the
Windows context menu rather than from a list of programs or from an existing
file.

The original report did not provide replication steps and so it is impossible
to perfectly "reproduce" the original report. However, the final failure
reported in the replication is identical to the failure displayed in the
original report. I think we should treat this as a replicated problem.

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

rknowles2001@my.fit.edu changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rknowles2001@my.fit.edu

--- Comment #2 from rknowles2001@my.fit.edu ---
(In reply to comment #1)
> Created attachment 79632 [details]
> Series of actions that could be reported as a potential failure of the spell
> checker

Potentially related failure to bug 119302 at:
https://issues.apache.org/ooo/show_bug.cgi?id=119302

System: Windows 7 Home Premium, 64-bit 4.00g Ram
Open Office Suite: 3.4.1  r1372282
Language Used: English(USA)

Test 1: (Pass)
1. Open an already made .odt file
2. File->New->Text Document
3. Observe English(USA) is the selected language
4. Type in "Hewwo Worldd test"
5. Observe "Hewwo" and "Worldd" are marked as misspelled
6. When Spell Checker (F7) is run, "Hewwo" and "Worldd" come up

Test 2: (Pass)
1. Run Open Office Writer through Programs->OpenOffice.org
3.4.1->OpenOffice.org Writer
2. Observe English(USA) is the selected language
3. Type in "Hewwo Worldd test"
4. Observe "Hewwo" and "Worldd" are marked as misspelled
5. When Spell Checker (F7) is run, "Hewwo" and "Worldd" come up

Test 3: (Potential Failure)
1. Create new OO text document through Windows context menu 
(Right-Click->New->OpenDocument Test)
2. Observe English(USA) is not the selected language, language is blank
3. Type in "Hewwo Worldd test"
4. Observe "Hewwo" and "Worldd" are not marked as misspelled
5. When Spell Checker (F7) is run, no misspelled words appear

Test 3 can be made to work correctly by first changing the language of the
document to English(USA).

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo

--- Comment #6 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #5)
> This is not a difficult bug to reproduce -- as long as you open OOo from the
> Windows context menu rather than from a list of programs or from an existing
> file.

The problem is reproducible, and the root cause is that these document are used
when you create a new document from the Windows shell context menu:

https://svn-master.apache.org/repos/asf/incubator/ooo/trunk/main/extras/source/shellnew/

As you can see, the language is set to NONE

> The original report did not provide replication steps and so it is
> impossible to perfectly "reproduce" the original report. However, the final
> failure reported in the replication is identical to the failure displayed in
> the original report. I think we should treat this as a replicated problem.

I'll wait for John Paul comment on the issue, to see if his issue is the same
as this one, or something different. If yes, this bug can be confirmed and the
subject changed to reflect the real bug. If not, a new bug can be opened.

Added NEEDMOREINFO keyword

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #9 from Cem Kaner <ka...@kaner.com> ---
I'm confused. Are you suggesting a temporary fix until the next build or a
workaround recommended for those users who run into the bug, realize to look
for a workaround on your site, figure out how to search for the workaround, and
then figure out how to apply it?

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #0)
> Created attachment 78997 [details]
> Print Screen showing spell checker error not finding misspelled words.
> 
> I have found that your spell checker is not working.  I re-loaded and still
> not working. I looked to see if this was reported, but found no reports.
> 
> I got a new computer and have used openoffice before so I am somewhat
> acquainted with the program. 
> 
> Can oyu please check to see if the spell checker is working or it is me?? 
> 
> (English Version) (actually any version)

Do you get this error by creating your documents in the way described in
Comment 2 (Test 3), using the context menu on the file explorer?

If not, and you also get this error by creating the documents using the File -
New menu in OpenOffice, this can be a known bug with the English dictionaries;
copy and paste from Bug 119302

dictionaries are extensions, so go to the menu "Tools" - "Extension Manager..."
This will open a new window with the "Extension Manager". Select an extension
from the list, and you'll see a button "Disable" and another one "Remove".
Removing some extensions may require you have administrative privileges in your
computer, so better try to disable the extensions by pressing the "Disable"
button. Disable all English dictionary extensions, leaving only the one you can
see in the screen shot: it says "English spelling and hyphenation dictionaries
and thesaurus 2010.03.16" You must restart Apache OpenOffice (close also the
Quickstarter icon on the system tray), and spelling should work.

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |issues@openoffice.apache.or
                   |                            |g,
                   |                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
          Component|editing                     |ui
            Product|Writer                      |General
                 OS|Windows 7                   |Windows, all

--- Comment #13 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Only for the sake of completeness: all WIN affected, and not limited to Writer

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #10 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #9)
> I'm confused. Are you suggesting a temporary fix until the next build or a
> workaround recommended for those users who run into the bug, realize to look
> for a workaround on your site, figure out how to search for the workaround,
> and then figure out how to apply it?

I'm just saying than until this gets fixed, there is a workaround that anyone
interested in having the issue solved right now can apply.

To get this fixed:
- someone has to find the proper solution
- a developer has to apply it
- it has to be tested on developer snapshots
- then it be integrated in a release
(this is the lifetime of a bug, with several steps in between)

That said, I have no idea which could be the solution for this bug.
An example:

- these templates are installed by a custom action during the installation
- one may think that we should localize this templates: set the default
language to the language of the installer; that way, if you install the German
version, you get templates with German language set

Problem: a German user may install first the English (US) version, and then
install the German language pack. With the above solution, the user will en-US
templates in ShellNew menu. This isn't optimal.

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |philip.martel@outlook.com

--- Comment #16 from Ariel Constenla-Haile <ar...@apache.org> ---
*** Bug 124350 has been marked as a duplicate of this bug. ***

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #8 from Ariel Constenla-Haile <ar...@apache.org> ---
There are two workarounds to solve the issue with the Windows Shell templates:

- if you modify OpenOffice default template, the respective Windows Shell
template will be modified

- you can create a new document, set the language you want, and replace the
templates. They are stored in the following places:

Windows XP:

C:\Templates
C:\Document and Settings\All Users\Templates
C:\Document and Settings\your_user_name\Templates

Note: "Templates" might be localized, for example "Plantillas" in the Spanish
user interface. You will need privileges to modify system wide templates


Windows 7:

C:\ProgramData\Microsoft\Windows\Templates
C:\Users\your_user_name\AppData\Roaming\Microsoft\Windows\Templates

All templates are named:

soffice.odg - Drawing document
soffice.odp - Presentation document
soffice.ods - Spreadsheet document
soffice.odt - Text document

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |shima.abdulkareem@outlook.c
                   |                            |om

--- Comment #17 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
*** Bug 123726 has been marked as a duplicate of this bug. ***

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[Bug 120610] Documents created from Windows shell context menu have language set to NONE, causing spell checking to fail

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|needmoreinfo                |
             Status|UNCONFIRMED                 |CONFIRMED
            Summary|Spell Checker Not Working   |Documents created from
                   |                            |Windows shell context menu
                   |                            |have language set to NONE,
                   |                            |causing spell checking to
                   |                            |fail
     Ever confirmed|0                           |1
           Severity|normal                      |major

--- Comment #11 from Rob Weir <ro...@apache.org> ---
Confirming per Ariel's comments.

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

--- Comment #1 from rknowles2001@my.fit.edu ---
Created attachment 79632
  --> https://issues.apache.org/ooo/attachment.cgi?id=79632&action=edit
Series of actions that could be reported as a potential failure of the spell
checker

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[Bug 120610] Spell Checker Not Working

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120610

Keith N. McKenna <kn...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |knmckenna@hotmail.com

--- Comment #7 from Keith N. McKenna <kn...@hotmail.com> ---
I just looked at the document that Ariel gave the link to and what appears to
be happening is that the document has the default language in
Tools>Options>Languages Settings>Languages set to German. If I look at the
default paragraph stlye font tab the dictionary is set to none. That would make
sense since I have no German Dictionary on my system.

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