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Posted to commits@cloudstack.apache.org by "mail2lawi (via GitHub)" <gi...@apache.org> on 2023/01/24 07:09:45 UTC

[GitHub] [cloudstack] mail2lawi opened a new issue, #7128: UI unresponsive at the public network step when adding new zone

mail2lawi opened a new issue, #7128:
URL: https://github.com/apache/cloudstack/issues/7128

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   ##### ISSUE TYPE
   <!-- Pick one below and delete the rest -->
    * Bug Report
   
   
   ##### COMPONENT NAME
   <!--
   
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   ~~~
   UI
   ~~~
   
   ##### CLOUDSTACK VERSION
   <!--
   
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   ~~~
   4.17.2
   ~~~
   
   ##### CONFIGURATION
   <!--
   Information about the configuration if relevant, e.g. basic network, advanced networking, etc.  N/A otherwise
   -->
   
   Hypervisor - KVM
   
   ##### OS / ENVIRONMENT
   <!--
   Information about the environment if relevant, N/A otherwise
   -->
   
   RHEL 8.7
   
   
   ##### SUMMARY
   <!-- Explain the problem/feature briefly -->
   
   During initial setup after logging into Cloudstack for the first time, at the 3rd step (Network), under 'Public traffic', the UI freezes on clicking 'Next'. 
   
   I am using cloudstack built from source for Centos8.
   
   #6479 looks similar but somehow I am still getting the error on 4.17.2
   
   ##### STEPS TO REPRODUCE
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   For bugs, show exactly how to reproduce the problem, using a minimal test-case. Use Screenshots if accurate.
   
   For new features, show how the feature would be used.
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   <!-- Paste example playbooks or commands between quotes below -->
   ~~~
   Follow the normal steps for setting up a zone. 
   
   Set DNS as appropriate
   
   Select KVM as hypervisor
   
   Leave the default values on the Physical network page
   
   Under public network, enter your IP ranges as appropriate.
   
   However, the page freezes with or without input on the page. All needed to get the page frozen is to click 'Next' button. 
   After that you can't proceed or go back and you can't even use the textboxes.
   ~~~
   
   <!-- You can also paste gist.github.com links for larger files -->
   
   ##### EXPECTED RESULTS
   <!-- What did you expect to happen when running the steps above? -->
   
   ~~~
   I should be taken to the next page once I enter the public network details and click Next. Or if values are missing, there should be an error which I can correct and proceed
   ~~~
   
   ##### ACTUAL RESULTS
   <!-- What actually happened? -->
   
   <!-- Paste verbatim command output between quotes below -->
   ~~~
   On clicking Next the page became non-responsive. I checked the logs and didn't say anything I could use to resolve the issue. 
   I've tried with 2 browsers - Microsoft Edge running on Ubuntu and Firefox also running on Ubuntu. Both behaved the same.
   
   Attached is the image of the page where the UI becomes unresponsive on clicking Next, with or without network values
   
   ![add_zone](https://user-images.githubusercontent.com/29949457/214230530-77e421a3-8caf-4f18-9b62-23a987e4b791.png)
   
   ~~~
   


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[GitHub] [cloudstack] mail2lawi closed issue #7128: UI unresponsive at the public network step when adding new zone

Posted by "mail2lawi (via GitHub)" <gi...@apache.org>.
mail2lawi closed issue #7128: UI unresponsive at the public network step when adding new zone
URL: https://github.com/apache/cloudstack/issues/7128


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[GitHub] [cloudstack] DaanHoogland commented on issue #7128: UI unresponsive at the public network step when adding new zone

Posted by "DaanHoogland (via GitHub)" <gi...@apache.org>.
DaanHoogland commented on issue #7128:
URL: https://github.com/apache/cloudstack/issues/7128#issuecomment-1402033559

   That is a valid point @mail2lawi . Maybe, if it is reproducable, it is worth an issue?


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[GitHub] [cloudstack] weizhouapache commented on issue #7128: UI unresponsive at the public network step when adding new zone

Posted by "weizhouapache (via GitHub)" <gi...@apache.org>.
weizhouapache commented on issue #7128:
URL: https://github.com/apache/cloudstack/issues/7128#issuecomment-1401523771

   @mail2lawi 
   it works well in my testing (I use Chrome). can you try with Chrome ?
   
   can you open the console of your browser to see if there is any error ?


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[GitHub] [cloudstack] mail2lawi commented on issue #7128: UI unresponsive at the public network step when adding new zone

Posted by "mail2lawi (via GitHub)" <gi...@apache.org>.
mail2lawi commented on issue #7128:
URL: https://github.com/apache/cloudstack/issues/7128#issuecomment-1401643780

   I was missing a step. You have to click 'Add' first before clicking 'Next'.  Ideally that shouldn't be a reason for all controls to be locked but at least now I can get past the page.


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[GitHub] [cloudstack] mail2lawi commented on issue #7128: UI unresponsive at the public network step when adding new zone

Posted by "mail2lawi (via GitHub)" <gi...@apache.org>.
mail2lawi commented on issue #7128:
URL: https://github.com/apache/cloudstack/issues/7128#issuecomment-1401537982

   @weizhouapache same behaviour with Chrome.
   
   The console errors below appear even before I get to that step. At the time of the UI freeze there is no new log generated on the console.
   
   ![cloudstack_err1](https://user-images.githubusercontent.com/29949457/214242877-aafa2e25-96d8-4a1c-9f97-030e0a003553.png)
   


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