You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@guacamole.apache.org by "Nick Couchman (JIRA)" <ji...@apache.org> on 2019/05/16 18:26:00 UTC
[jira] [Closed] (GUACAMOLE-796) Guacamole failed with TS Gateway
[ https://issues.apache.org/jira/browse/GUACAMOLE-796?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Nick Couchman closed GUACAMOLE-796.
-----------------------------------
Resolution: Invalid
Please start with the mailing list for getting help with your issue - JIRA is not designed to be a support forum, it is a place to report bugs. If/when this is determined to be a bug you are welcome to re-open it...
http://guacamole.apache.org/support/
> Guacamole failed with TS Gateway
> --------------------------------
>
> Key: GUACAMOLE-796
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-796
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole-client
> Affects Versions: 1.0.0
> Environment: Ubuntu 18.04
> Reporter: Huynh Minh Ngon
> Priority: Major
> Labels: beginner
> Attachments: guac-install.sh, image-2019-05-16-15-54-33-606.png
>
>
> Dear guacamole team,
> * I'm need your help about TS Gateway on Guacamole 1.0.0.
> * I have setup Apache Guacamole on Ubuntu 18.04 *(IP 10.16.248.120)*. And I have problem with TS Gateway on that server.
> * I installed Guacamole from script file attached.
> * I setting connections with Remote Desktop Gateway option:
> Hostname: rdgateway
> Port: 443
> Username: my domain username
> Password: my password
> Domain: my domain
> * The connection connected to TS Gateway and disconnect immediately.
> * This is my log when connection *through TS Gateway (It's not Good):*
> *cat /var/log/syslog*
> May 16 15:19:14 fovguac guacd[1007]: Creating new client for protocol "rdp"
> May 16 15:19:14 fovguac guacd[1007]: Connection ID is "$6a8780f3-3d5f-4464-8352-4bf9345159a8"
> May 16 15:19:14 fovguac guacd[14440]: Security mode: TLS
> May 16 15:19:14 fovguac guacd[14440]: Resize method: none
> May 16 15:19:14 fovguac guacd[14440]: User "@7c78e39f-3041-416f-806c-c03b04eafa7e" joined connection "$6a8780f3-3d5f-4464-8352-4bf9345159a8" (1 users now present)
> May 16 15:19:14 fovguac guacd[14440]: Loading keymap "base"
> May 16 15:19:14 fovguac guacd[14440]: Loading keymap "en-us-qwerty"
> May 16 15:19:19 fovguac guacd[14429]: Client did not terminate in a timely manner. Forcibly terminating client and any child processes.
> May 16 15:19:19 fovguac guacd[1007]: Connection "$727f9256-4546-46ff-9a86-9c38b17927e0" removed.
> *May 16 15:19:44 fovguac guacd[14440]: User is not responding.*
> May 16 15:19:44 fovguac guacd[14440]: User "@7c78e39f-3041-416f-806c-c03b04eafa7e" disconnected (0 users remain)
> May 16 15:19:44 fovguac guacd[14440]: Last user of connection "$6a8780f3-3d5f-4464-8352-4bf9345159a8" disconnected
> May 16 15:19:45 fovguac guacd[1007]: Creating new client for protocol "rdp"
> May 16 15:19:45 fovguac guacd[1007]: Connection ID is "$a9df7ef3-ed28-44d3-b4e0-902368d30f03"
> May 16 15:19:45 fovguac guacd[14451]: Security mode: TLS
> May 16 15:19:45 fovguac guacd[14451]: Resize method: none
> May 16 15:19:45 fovguac guacd[14451]: User "@99c5311b-0ce3-450d-9266-901b95841564" joined connection "$a9df7ef3-ed28-44d3-b4e0-902368d30f03" (1 users now present)
> May 16 15:19:45 fovguac guacd[14451]: Loading keymap "base"
> May 16 15:19:45 fovguac guacd[14451]: Loading keymap "en-us-qwerty"
> May 16 15:19:49 fovguac guacd[14440]: Client did not terminate in a timely manner. Forcibly terminating client and any child processes.
> May 16 15:19:49 fovguac guacd[1007]: Connection "$6a8780f3-3d5f-4464-8352-4bf9345159a8" removed.
> *cat /var/log/tomcat8/catalina.out*
> 15:19:14.797 [http-nio-8080-exec-9] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" connected to connection "1".
> 15:19:29.859 [Thread-239] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated abnormally: Connection to guacd timed out.
> 15:19:29.860 [Thread-239] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" disconnected from connection "1". Duration: 15063 milliseconds
> 15:19:45.913 [http-nio-8080-exec-5] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" connected to connection "1".
> 15:20:00.971 [Thread-241] ERROR *o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated abnormally: Connection to guacd timed out.*
> 15:20:00.972 [Thread-241] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" disconnected from connection "1". Duration: 15059 milliseconds
> *TS Gateway log:*
> The user "FOV\ngonhm", on client computer "10.16.248.120", met connection authorization policy requirements and was therefore authorized to access the RD Gateway server. The authentication method used was: "NTLM" and connection protocol used: "RPC-HTTP".
> The user "FOV\ngonhm", on client computer "10.16.248.120", met resource authorization policy requirements and was therefore authorized to connect to resource "fovadmcen.fujikuravn.com".
> *The user "FOV\ngonhm", on client computer "10.16.248.120", connected to resource "fovadmcen.fujikuravn.com". Connection protocol used: "RPC-HTTP".*
> *The user "FOV\ngonhm", on client computer "10.16.248.120", disconnected from the following network resource: "fovadmcen.fujikuravn.com". Before the user disconnected, the client transferred 293 bytes and received 0 bytes. The client session duration was 0 seconds. Connection protocol used: "RPC-HTTP".*
> !image-2019-05-16-15-54-33-606.png!
> * This is my log when connection *not through TS Gateway**(It's Good):*
> *cat /var/log/syslog*
> May 16 15:29:01 fovguac guacd[1007]: Creating new client for protocol "rdp"
> May 16 15:29:01 fovguac guacd[1007]: Connection ID is "$588c5538-ee7b-47c7-973d-8b32c6a9ce1f"
> May 16 15:29:01 fovguac guacd[14466]: Security mode: TLS
> May 16 15:29:01 fovguac guacd[14466]: Resize method: none
> May 16 15:29:01 fovguac guacd[14466]: User "@02635c3f-6d0b-4760-837f-1c032290b237" joined connection "$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" (1 users now present)
> May 16 15:29:01 fovguac guacd[14466]: Loading keymap "base"
> May 16 15:29:01 fovguac guacd[14466]: Loading keymap "en-us-qwerty"
> May 16 15:29:01 fovguac guacd[14466]: guacsnd connected.
> May 16 15:29:01 fovguac guacd[14466]: guacdr connected.
> May 16 15:29:02 fovguac guacd[14466]: Connected to RDPDR 1.13 as client 0x0001
> May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set type=0x0001, length=44
> May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set type=0x0002, length=8
> May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set type=0x0003, length=8
> May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set type=0x0004, length=8
> May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set type=0x0005, length=8
> May 16 15:29:02 fovguac guacd[14466]: Sending capabilities...
> May 16 15:29:02 fovguac guacd[14466]: Capabilities sent.
> May 16 15:29:02 fovguac guacd[14466]: Client ID confirmed
> May 16 15:29:08 fovguac guacd[14466]: User "@02635c3f-6d0b-4760-837f-1c032290b237" disconnected (0 users remain)
> May 16 15:29:08 fovguac guacd[14466]: Last user of connection "$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" disconnected
> May 16 15:29:08 fovguac guacd[14466]: Internal RDP client disconnected
> May 16 15:29:08 fovguac guacd[1007]: Connection "$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" removed.
> *cat /var/log/tomcat8/catalina.out*
> 15:29:01.702 [http-nio-8080-exec-2] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" connected to connection "1".
> 15:29:08.187 [http-nio-8080-exec-6] INFO o.a.g.tunnel.TunnelRequestService - User "guacadmin" disconnected from connection "1". Duration: 6485 milliseconds
> * *I saw error log:*
> May 16 15:19:44 fovguac guacd[14440]: User is not responding. *( In syslog)*
> 15:20:00.971 [Thread-241] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated abnormally: Connection to guacd timed out. *(In Catalina.out)*
> * As above, guacd was connected TS Gateway but Guac Client can't receive package. (Only my think)
> * So, How I can fix it? Please help me.
> *_So sorry for my bad English!_*
--
This message was sent by Atlassian JIRA
(v7.6.3#76005)