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Posted to issues@openoffice.apache.org by bu...@apache.org on 2011/11/17 17:33:38 UTC

DO NOT REPLY [Bug 118611] New: Open Office was downloaded but will not open, only shows registration info

https://issues.apache.org/ooo/show_bug.cgi?id=118611

             Bug #: 118611
        Issue Type: DEFECT
           Summary: Open Office was downloaded but will not open, only
                    shows registration info
    Classification: Application
           Product: Installation
           Version: OOo 3.3
          Platform: PC
        OS/Version: Windows 7
            Status: UNCONFIRMED
          Severity: critical
          Priority: P5
         Component: code
        AssignedTo: of@openoffice.org
        ReportedBy: maletichfamily@yahoo.com
                CC: ooo-issues@incubator.apache.org


I downloaded open office 3.3 on my machine, and when i try to open it from
either the icon on my desktop or from the program list it opens a box for
registration. i enter my information and keep clicking continue til box closes,
but it just keeps opening registration everytime I click on icons. Is there a
problem with my installation or is there a bug?

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DO NOT REPLY [Bug 118611] Open Office was downloaded but will not open, only shows registration info

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118611

--- Comment #2 from of@openoffice.org 2011-11-18 12:15:09 UTC ---
@ amanda: I don't know what happens to your OOo but this is not a common
problem. It might be that renaming/deleting the user settings in C:\Users\<user
name>\AppData\Roaming\" might solve the problem.

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DO NOT REPLY [Bug 118611] Open Office was downloaded but will not open, only shows registration info

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118611

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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DO NOT REPLY [Bug 118611] Open Office was downloaded but will not open, only shows registration info

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118611

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |INVALID
           Severity|critical                    |normal

--- Comment #1 from Marcus <ma...@apache.org> 2011-11-17 16:46:25 UTC ---
Please note that this is no bug or request but a support question. For those we
have different channels (see "http://support.openoffice.org/index.html"), but
not this issue tracker.

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