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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/02/23 14:07:12 UTC

[Issue 126125] New: Can't print Post Card

https://bz.apache.org/ooo/show_bug.cgi?id=126125

          Issue ID: 126125
        Issue Type: DEFECT
           Summary: Can't print Post Card
           Product: Writer
           Version: 3.4.1
          Hardware: PC
                OS: Windows, all
            Status: UNCONFIRMED
          Severity: major
          Priority: P5
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: nomura@tmo.co.jp

When selecting Post Card (100mm x 148mm ) as a page format, it can't be printed
correctly on EPSON Printer.
In the print dialogue, I try to choose Post Card as a paper size, but it was
reset to A4 size which is default immediately.
This symptom has appeared since preview window wad programed. I'm not sure the
exact version.
It does not occurred when setting post card as a default paper size for the
printer and selecting direct print.
The printer is EPSON PX-B310 and OS is Windows7.
When I choose another printer such as Ricoh nx760 or Canon mx-923, there is no
problem. On the other hand, another application such as Notepad or Microsoft
Office can choose Post Card and print it correctly on even on EPSON printer.

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #4 from tom_nomura <no...@tmo.co.jp> ---
a)system: WindowsXp and Windows7 I confirmed
AOO: 4.1.1
b)How to reproduce
 1.Open attached document post.odt.
 2.choose file->print
 3.choose printer px-b310 (if you don't install it see e) later )
 4.choose property(D)  see print-dialogue.JPG
 5.set page size(Z)  ハガキ 100 x 148mm   This is Post Card size. See
page-settings.JPG
 6.set paper size(z) ハガキ 100 x 148mm see general-settings.JPG
 7. Click "OK"
 8. Returning to Print dialogue window, You will see 210mm(A4) x 297mm paper at
the left part in the window as the preview. It must be 100x148mm size.

c) sample document is post.odt, I mentioned above.
d) screen shots are print-dialogue.JPG, page-settings.JPG and
general-settings.JPG which I mentioned above.

e)If you need to install Espon printer driver
 1. unpack  pxb510_b310_674_32.zip
 2. cd winvista_XP_2K/SETUP
 3. click setup.exe
 4. select EPSON PX-B310   I'm not sure but I think it is OK to select EPSON
PX-B510.
 5, See license agreement and click the left button "同意する" means Accept.
 6. Start installation and clcik the lest button "手動設定" means manual settings.
 7.Choose LPT1:  and click "OK"

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #7 from tom_nomura <no...@tmo.co.jp> ---
Created attachment 84536
  --> https://bz.apache.org/ooo/attachment.cgi?id=84536&action=edit
General-settings

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #6 from tom_nomura <no...@tmo.co.jp> ---
Created attachment 84535
  --> https://bz.apache.org/ooo/attachment.cgi?id=84535&action=edit
Page-settings

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #3 from tom_nomura <no...@tmo.co.jp> ---
Created attachment 84533
  --> https://bz.apache.org/ooo/attachment.cgi?id=84533&action=edit
sample data

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #5 from tom_nomura <no...@tmo.co.jp> ---
Created attachment 84534
  --> https://bz.apache.org/ooo/attachment.cgi?id=84534&action=edit
Print-dialogue

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #8 from tom_nomura <no...@tmo.co.jp> ---
Printer driver pxb510_b310_674_32.zip is too large to attache.
Please download from
http://www.epson.jp/dl_soft/readme/14761.htm

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

--- Comment #2 from tom_nomura <no...@tmo.co.jp> ---
a)system: WindowsXp and Windows7 I confirmed
AOO: 4.1.1
b)How to reproduce
 1.Open attached document post.odt.
 2.choose file->print
 3.choose printer px-b310 (if you don't install it see d) later )
 4.choose property(D)  see print-dialogue.JPG
 5.set paper size(Z)  ハガキ

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
           Severity|major                       |normal
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #1 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
encourage you to retest your bug against the latest release. If the issue is
still present in the latest stable release, we need the following information
(please ignore any that you've already provided):

a) Provide details of your system including your operating system and the
latest version of AOO that you have confirmed the bug to be present

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide any test case(s) which will help us confirm the problem (like a
sample document)

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 126125] Can't print Post Card

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126125

tom_nomura <no...@tmo.co.jp> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |UNCONFIRMED
            Version|3.4.1                       |4.1.1
         Resolution|NOT_AN_ISSUE                |---

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