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Posted to users@cloudstack.apache.org by Gary Dixon <ga...@quadris.com.INVALID> on 2024/07/17 15:30:44 UTC
Issue assigning VM to different account
ACS 4.15.2
Hypervisor: KVM on Ubuntu 20.04
Hi
I am logged into ACS as a root admin and can see all VM's from all tenants in the platform. I am trying to assign a VM from the admin account to another account in another domain via the UI but get the following error:
Request Failed (530)
Failed to move vm due to Acct[8e553ce6-10c0-4812-98f1-791bfea8c5c6-ForHousing-DaaS] does not have permission to operate within domain id=91dcb385-17d9-41e9-8385-850476b66ab9
is there anyway to assign this instance to another account/domain ?
BR
Gary
Gary Dixon
Quadris Cloud Manager
+44 (0) 161 537 4980 +44 (0) 7989 717661
gary.dixon@quadris.com
www.quadris.com
Innovation House, 12-13 Bredbury Business Park
Bredbury Park Way, Bredbury, Stockport, SK6 2SN
RE: Issue assigning VM to different account
Posted by Gary Dixon <ga...@quadris.com.INVALID>.
Thanks Jimmy
I figured it out - turns out the VM was built from an ISO in the original tenant. It allowed me to move the VM to the built in admin tenant - but I still couldn't move it to any other account/domain.
Once I had put the 'public' flag on the ISO the VM was built from I could then assign the VM to another account
Gary Dixon
Quadris Cloud Manager
+44 (0) 161 537 4980 +44 (0) 7989 717661
gary.dixon@quadris.com
www.quadris.com
Innovation House, 12-13 Bredbury Business Park
Bredbury Park Way, Bredbury, Stockport, SK6 2SN
-----Original Message-----
From: Jimmy Huybrechts <ji...@linservers.com>
Sent: Monday, July 22, 2024 4:00 PM
To: users@cloudstack.apache.org
Subject: Re: Issue assigning VM to different account
Hi gary,
That error means that “something” in your other user doesn’t have the correct permissions. Not sure if it was changed in 4.19.1 already but last time I had that it was the template they didn’t have access to, but I couldn’t find anything in the logs as to where it said that.
That said, what does the management log say?
--
Jimmy
From: Gary Dixon <ga...@quadris.com.INVALID>
Date: Monday, 22 July 2024 at 15:20
To: users@cloudstack.apache.org <us...@cloudstack.apache.org>
Subject: Issue assigning VM to different account ACS 4.15.2
Hypervisor: KVM on Ubuntu 20.04
Hi
I am logged into ACS as a root admin and can see all VM’s from all tenants in the platform. I am trying to assign a VM from the admin account to another account in another domain via the UI but get the following error:
Request Failed (530)
Failed to move vm due to Acct[8e553ce6-10c0-4812-98f1-791bfea8c5c6-ForHousing-DaaS] does not have permission to operate within domain id=91dcb385-17d9-41e9-8385-850476b66ab9
is there anyway to assign this instance to another account/domain ?
BR
Gary
[cid:image214213.png@1C357A8B.4BA44925]
Gary Dixon
Quadris Cloud Manager
[cid:image228082.png@A240AB0F.D3E1D74A]
+44 (0) 161 537 4980<tel:+44%20(0)%20161%20537%204980>
+44 (0) 7989 717661<tel:+44%20(0)%207989%20717661>
[cid:image145564.png@FC01B095.BCD8050B]
gary.dixon@quadris.com<ma...@quadris.com>
[cid:image591728.png@BB2BEA7E.AD8649B8]
http://www.quadris.com/
[cid:image133483.png@4AEA2DB4.04EC0702]
Innovation House, 12‑13 Bredbury Business Park Bredbury Park Way, Bredbury, Stockport, SK6 2SN
Re: Issue assigning VM to different account
Posted by Jimmy Huybrechts <ji...@linservers.com>.
Hi gary,
That error means that “something” in your other user doesn’t have the correct permissions. Not sure if it was changed in 4.19.1 already but last time I had that it was the template they didn’t have access to, but I couldn’t find anything in the logs as to where it said that.
That said, what does the management log say?
--
Jimmy
From: Gary Dixon <ga...@quadris.com.INVALID>
Date: Monday, 22 July 2024 at 15:20
To: users@cloudstack.apache.org <us...@cloudstack.apache.org>
Subject: Issue assigning VM to different account
ACS 4.15.2
Hypervisor: KVM on Ubuntu 20.04
Hi
I am logged into ACS as a root admin and can see all VM’s from all tenants in the platform. I am trying to assign a VM from the admin account to another account in another domain via the UI but get the following error:
Request Failed (530)
Failed to move vm due to Acct[8e553ce6-10c0-4812-98f1-791bfea8c5c6-ForHousing-DaaS] does not have permission to operate within domain id=91dcb385-17d9-41e9-8385-850476b66ab9
is there anyway to assign this instance to another account/domain ?
BR
Gary
[cid:image214213.png@1C357A8B.4BA44925]
Gary Dixon
Quadris Cloud Manager
[cid:image228082.png@A240AB0F.D3E1D74A]
+44 (0) 161 537 4980<tel:+44%20(0)%20161%20537%204980>
+44 (0) 7989 717661<tel:+44%20(0)%207989%20717661>
[cid:image145564.png@FC01B095.BCD8050B]
gary.dixon@quadris.com<ma...@quadris.com>
[cid:image591728.png@BB2BEA7E.AD8649B8]
www.quadris.com
[cid:image133483.png@4AEA2DB4.04EC0702]
Innovation House, 12‑13 Bredbury Business Park
Bredbury Park Way, Bredbury, Stockport, SK6 2SN
RE: Issue assigning VM to different account
Posted by Gary Dixon <ga...@quadris.com.INVALID>.
Hi
Please Ignore this:
I managed to fix it myself. It turned out that the VM had been created from a tenant's own ISO and this was causing the permission error - I set the ISO to 'public' temporarily and ACS then allowed me to assign the VM to another account/domain.
Gary Dixon
Quadris Cloud Manager
+44 (0) 161 537 4980 +44 (0) 7989 717661
gary.dixon@quadris.com
www.quadris.com
Innovation House, 12-13 Bredbury Business Park
Bredbury Park Way, Bredbury, Stockport, SK6 2SN
From: Gary Dixon <ga...@quadris.com.INVALID>
Sent: Wednesday, July 17, 2024 4:31 PM
To: users@cloudstack.apache.org
Subject: Issue assigning VM to different account
ACS 4.15.2
Hypervisor: KVM on Ubuntu 20.04
Hi
I am logged into ACS as a root admin and can see all VM’s from all tenants in the platform. I am trying to assign a VM from the admin account to another account in another domain via the UI but get the following error:
Request Failed (530)
Failed to move vm due to Acct[8e553ce6-10c0-4812-98f1-791bfea8c5c6-ForHousing-DaaS] does not have permission to operate within domain id=91dcb385-17d9-41e9-8385-850476b66ab9
is there anyway to assign this instance to another account/domain ?
BR
Gary
[cid:image214213.png@1C357A8B.4BA44925]
Gary Dixon
Quadris Cloud Manager
[cid:image228082.png@A240AB0F.D3E1D74A]
+44 (0) 161 537 4980<tel:+44%20(0)%20161%20537%204980>
+44 (0) 7989 717661<tel:+44%20(0)%207989%20717661>
[cid:image145564.png@FC01B095.BCD8050B]
gary.dixon@quadris.com<ma...@quadris.com>
[cid:image591728.png@BB2BEA7E.AD8649B8]
www.quadris.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.quadris.com&c=E,1,NuAdoh56V_BynuVe29Q4MPY1lhBhirr999PHahDY1JTVvMaqJMAFsf488f0j2gHvF_61QnLeSJXsWXHgIrG_6LbJ8-sopOXOzLNkh3bE_QjO0D71Rp6X&typo=1&ancr_add=1>
[cid:image133483.png@4AEA2DB4.04EC0702]
Innovation House, 12‑13 Bredbury Business Park
Bredbury Park Way, Bredbury, Stockport, SK6 2SN