Orders aren't Completed

[shakeydeal <wg...@shaw.ca>]

I'm using opentravel and so all the items in the store are fixed asset
usage/linked to a fixed asset/no charge shipping. The items are booked and
rented. When an order is created and checked out with COD selected(because
for whatever reason I can't get Bill Account configured) the order goes to
Created status. I need the order to be Completed status so when the time
comes I can return it to inventory. A fresh install of the application works
properly and I have tried duplicating the settings to the live application
but to no avail. I've read the online docs and i've pulled out my hair. What
have I missed? It was working originally...but upon adding stores and
facilities and configuring I have lost this functionallity. The error
message I get when submitting the order refers to the line above it...which
shows no usable information. I really need assistance with this as its
driving me nuts.

thx in advance
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Re: Orders aren't Completed

[Hans Bakker <ma...@antwebsystems.com>]

On Monday 07 May 2007 11:23, shakeydeal wrote:
> 'autoApproveOrder'?....I cant seem to see that in the store config. The

i know the list is long, but the latest version from svn has there 2 fields:
1. Auto Approve Order
2. Is Immediately Fulfilled

you might want to try these.....

regards,
Hans
Antwebsystems.com



> only autoApprove dropdowns are related to reviews and the Header Approved
> Status, Item Approved Status all of which are set to defaults. Is there a
> way programmatically to deal with this?
> thx for your response
>
> Hans Bakker-5 wrote:
> > do you have the 'autoApproveOrder' in the product Store set to 'Y' ?
> >
> > Then the error message you mention, it could contain usable information
> > for
> > us?
> >
> > regards,
> > Hans Bakker
> > Antwebsystems.com
> >
> > On Monday 07 May 2007 07:48, shakeydeal wrote:
> >> I'm using opentravel and so all the items in the store are fixed asset
> >> usage/linked to a fixed asset/no charge shipping. The items are booked
> >> and
> >> rented. When an order is created and checked out with COD
> >> selected(because
> >> for whatever reason I can't get Bill Account configured) the order goes
> >> to
> >> Created status. I need the order to be Completed status so when the time
> >> comes I can return it to inventory. A fresh install of the application
> >> works properly and I have tried duplicating the settings to the live
> >> application but to no avail. I've read the online docs and i've pulled
> >> out
> >> my hair. What have I missed? It was working originally...but upon adding
> >> stores and facilities and configuring I have lost this functionallity.
> >> The
> >> error message I get when submitting the order refers to the line above
> >> it...which shows no usable information. I really need assistance with
> >> this
> >> as its driving me nuts.
> >>
> >> thx in advance

Re: Orders aren't Completed

[shakeydeal <wg...@shaw.ca>]

'autoApproveOrder'?....I cant seem to see that in the store config. The only
autoApprove dropdowns are related to reviews and the Header Approved Status,
Item Approved Status all of which are set to defaults. Is there a way
programmatically to deal with this?
thx for your response  





Hans Bakker-5 wrote:
> 
> do you have the 'autoApproveOrder' in the product Store set to 'Y' ?
> 
> Then the error message you mention, it could contain usable information
> for 
> us?
> 
> regards,
> Hans Bakker
> Antwebsystems.com
> 
> 
> On Monday 07 May 2007 07:48, shakeydeal wrote:
>> I'm using opentravel and so all the items in the store are fixed asset
>> usage/linked to a fixed asset/no charge shipping. The items are booked
>> and
>> rented. When an order is created and checked out with COD
>> selected(because
>> for whatever reason I can't get Bill Account configured) the order goes
>> to
>> Created status. I need the order to be Completed status so when the time
>> comes I can return it to inventory. A fresh install of the application
>> works properly and I have tried duplicating the settings to the live
>> application but to no avail. I've read the online docs and i've pulled
>> out
>> my hair. What have I missed? It was working originally...but upon adding
>> stores and facilities and configuring I have lost this functionallity.
>> The
>> error message I get when submitting the order refers to the line above
>> it...which shows no usable information. I really need assistance with
>> this
>> as its driving me nuts.
>>
>> thx in advance
> 
> 

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Re: Orders aren't Completed

[Hans Bakker <ma...@antwebsystems.com>]

do you have the 'autoApproveOrder' in the product Store set to 'Y' ?

Then the error message you mention, it could contain usable information for 
us?

regards,
Hans Bakker
Antwebsystems.com


On Monday 07 May 2007 07:48, shakeydeal wrote:
> I'm using opentravel and so all the items in the store are fixed asset
> usage/linked to a fixed asset/no charge shipping. The items are booked and
> rented. When an order is created and checked out with COD selected(because
> for whatever reason I can't get Bill Account configured) the order goes to
> Created status. I need the order to be Completed status so when the time
> comes I can return it to inventory. A fresh install of the application
> works properly and I have tried duplicating the settings to the live
> application but to no avail. I've read the online docs and i've pulled out
> my hair. What have I missed? It was working originally...but upon adding
> stores and facilities and configuring I have lost this functionallity. The
> error message I get when submitting the order refers to the line above
> it...which shows no usable information. I really need assistance with this
> as its driving me nuts.
>
> thx in advance